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Fortinet FortiProxy vs Symantec Secure Web Gateway comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Fortinet FortiProxy
Ranking in Secure Web Gateways (SWG)
14th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
27th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. The mindshare of Fortinet FortiProxy is 2.1%, down from 4.9% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 1.5%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.2%
Fortinet FortiProxy2.1%
Symantec Secure Web Gateway1.5%
Other93.2%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
Emmanuel Dasho - PeerSpot reviewer
Cyber Security Engineer | Network/Security at GCET
Ease of configuration and seamless integration enhance operational efficiency
The App Control feature in the Fortinet FortiProx * Deep Packet Inspection (DPI): FortiProxy analyzes traffic at the application layer to detect applications even if they use non-standard ports or are encrypted. * Application Signatures: Uses FortiGuard’s application signature database (constantly updated) to recognize thousands of applications. * Policy Enforcement: You can create policies to Allow, Block, Monitor, or Shape (QoS) based on application type, category, or specific apps.
KK
Principal Consultant at CSaaS
Monitors traffic effectively but struggles with integration challenges
I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel. It should be more straightforward. I notice that customers work with partners, not directly with Symantec, relying on local company integrators for support. Symantec becomes the level two or level three support, which requires navigating through a supply chain that is quite extensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"This product is solid, fairly easy to use, and reliable."
"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"From a corporate perspective, I understand that it's important to keep the company data safe."
"Content filtering is the most useful feature of iboss."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"The console is cloud-based, which is something I really appreciate."
"It seamlessly integrates with various security products, enhancing threat intelligence and improving indicators of compromise."
"The tool's most valuable feature is traffic inspections."
"The solution's stability is good."
"I liked the tool's ability to provide detailed access control. For example, we could allow users to watch YouTube videos but not post comments. This level of control wasn't available in FortiGate."
"The App Control feature in the Fortinet FortiProxy Deep Packet Inspection (DPI): FortiProxy analyzes traffic at the application layer to detect applications even if they use non-standard ports or are encrypted."
"We can use Fortinet FortiProxy configuration for your network."
"The most valuable features of Fortinet FortiProxy are its simplicity and performance."
"It helps to secure the networks at the DNA level and ensure proper identification and filtering of DNS traffic."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"I find the product to be very straightforward."
"As a proxy, there are many features available that benefit the customers, including caching, the security appliance, the cloud of service, and many other features."
"Overall, this product is okay and it does the job that it is supposed to do."
"It has a faster implementation process compared to other products."
"In terms of most valuable features, I like the ICAP capability and URL filtering the most."
"It is a stable solution."
"It offers an easy initial setup."
 

Cons

"The area I would like to see improvement in is the ability with in the reporter to navigate directly to the content the user is traversing. It is kind of there, but it's not perfect. Quite frequently, I receive links that lead me to pages with error messages."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The dashboards for local use could be better."
"To scale up, a new iboss Node Blade Chassis must be purchased."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"I see that the solution's interface is not in French...It would be good for our company if we could have the tool interface in French."
"Its power supply process for some of the proxies needs improvement."
"Its web filtering capabilities could be improved."
"For IT administrators and managers, the reporting features are the main issues that should be addressed in order to improve the performance, security, and effective utilization of the product."
"Integration with existing infrastructure was generally easy, especially if you had tools like LDAP. However, I had to go through a lot of documentation as it was my first time working with a proxy server. We did experience some issues with certain web applications not working properly after implementing Fortinet FortiProxy."
"The tool's most valuable feature is its granular access control. For example, users can browse the main site if you allow access to Amazon, but it stops them from visiting secondary Amazon websites without specific permission. This granular control is really helpful."
"The hardware version is stable, but the VM version is not stable and contains bugs that cause issues."
"For me it may be the wildcards for URLs whitelist or blacklist, somehow the page loads."
"The problem with Complete Website Security is with the dot com transition and dealing with Symantec is becoming a problem right now."
"The reports could be better."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
"The platform’s data center is not capable of managing most of the traffic."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"The Credential ID part where you need to register it: Sometimes, it does not register a device, for some reason."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"But that it causes catastrophic issues is unacceptable."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"The overall pricing for iboss is very competitive and transparent."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is expensive compared to one of its competitors."
"It is a cost-effective solution."
"It can be considered expensive, with a limited lifespan and support that eventually requires updating to newer solutions."
"Price-wise, Fortinet FortiProxy is moderate - not the highest among competitors, but not cheap either."
"It offers a more cost-effective solution than alternatives like FortiMail, FortiGate, and various Barracuda devices."
"The tool's pricing is in the middle."
"The solution is neither too expensive nor very cheap."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"There is an additional charge for advanced security features."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
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Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
915,341 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Computer Software Company
11%
Financial Services Firm
11%
Government
8%
Comms Service Provider
7%
Construction Company
21%
Comms Service Provider
10%
Manufacturing Company
7%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What needs improvement with Fortinet FortiProxy?
For me it may be the wildcards for urls whitelist or blacklist, somehow the page loads. Aside from that there no other..
What advice do you have for others considering Fortinet FortiProxy?
My advice to others who are considering Fortinet FortiProxy is that it is seamless, easy to use, and quite straightfo...
What is your experience regarding pricing and costs for Fortinet FortiProxy?
Fortinet FortiProxy is much cheaper compared to other products like Cisco, Palo Alto, and others. It is reasonably pr...
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
What is your primary use case for Symantec Secure Web Gateway?
I find the product to be very straightforward. I just install it and forget it as it continuously monitors traffic. I...
 

Also Known As

iBoss Cloud Platform
FortiProxy
Symantec Complete Website Security
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
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Find out what your peers are saying about Fortinet FortiProxy vs. Symantec Secure Web Gateway and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.