Try our new research platform with insights from 80,000+ expert users

Cloudflare One vs Symantec Secure Web Gateway comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 16, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Internet Security (4th), Web Content Filtering (3rd), Cloud Access Security Brokers (CASB) (8th), ZTNA as a Service (11th), Secure Access Service Edge (SASE) (10th)
Cloudflare One
Ranking in Secure Web Gateways (SWG)
7th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
Email Security (11th), Data Loss Prevention (DLP) (7th), Cloud Access Security Brokers (CASB) (7th), Distributed Denial-of-Service (DDoS) Protection (5th), Access Management (5th), Bot Management (3rd), ZTNA as a Service (3rd), ZTNA (2nd), Secure Access Service Edge (SASE) (6th), Remote Browser Isolation (RBI) (2nd)
Symantec Secure Web Gateway
Ranking in Secure Web Gateways (SWG)
30th
Average Rating
6.6
Reviews Sentiment
5.8
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Cloudflare One is 2.8%, up from 2.1% compared to the previous year. The mindshare of Symantec Secure Web Gateway is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Carlos Alam Hernandez Baruch - PeerSpot reviewer
The solution enables seamless security management and fosters a learning environment
Feedback could be enhanced. While I work efficiently with Clover as a partner in Mexico City, sometimes the information and requests are easier to manage with more concrete solutions. For the solution stopping us for e-learning, I appreciate the concept yet need more resources or courses in Mexico, preferably in Spanish. Certifications are easy, however, I require more real-world environments and instructors.
Malik Khan - PeerSpot reviewer
Has an easy deployment process, but the data center's capability to manage the traffic could be better
We use Symantec Secure Web Gateway to apply URL policies for cloud security, data protection, and SSL The product is easy to deploy. It has a faster implementation process compared to other products. The platform’s data center is not capable of managing most of the traffic. We have been using…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"The console is cloud-based, which is something I really appreciate."
"Technical support is pretty sharp and very responsive."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"iboss is among the few products providing inline filtering where no application is needed on the device."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Clover is the best product globally."
"Cloudflare DDoS mitigates DDoS attacks."
"Cloudflare Zero Trust Platform removes the risk of exposing the applications to the public."
"Cloudflare Access is part of the Zero Trust philosophy."
"Cloudflare is by far the most effective solution that I have come across."
"Cloudflare DDoS is better than its competitors for its security, deployment, and scalability."
"The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good."
"For Cloudflare Access, I am using the free plan...The most valuable feature is their protection."
"It has a faster implementation process compared to other products."
"It is easy to manage. The graphical user interface is quite easy to navigate, and we don't have any difficulty in using it. It is a good solution."
"The most valuable features are the website blocking capability and SSL interception."
"It is a stable solution."
"It's nice to have it in the cloud where we can pull the reporting together for it so we can see what's happening in machines at different locations."
"Typically, Symantec is more or less like any other platform that performs proxy functions."
"The most valuable feature is the endpoint security."
"I find the product to be very straightforward."
 

Cons

"The dashboards for local use could be better."
"Sometimes the agent stops working in iboss, and we have to reinstall the agent."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Sometimes, obviously, there are bugs."
"I am currently doing a PoC of the zero trust aspect of it. Compared to other similar solutions, it is hard to get around each feature. It takes a while to get used to it."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"The free plan has limitations. For example, I can only set up three rules, and the application firewall is unavailable."
"Feedback could be enhanced."
"When there are any dynamic changes in complex applications, the tool takes a lot of time, making its analytics-related area a major matter of concern where improvements are needed."
"Lacks a VPN feature to provide a secure connection to the data center."
"The tool should provide on-premise versions. Currently, all versions are cloud-based."
"There are premium tier live service and lower tier live service, so we opted for the lower tier. But there is no medium tier where we pay a little extra and get a bit more service. So if that can be improved."
"For the topic of improvement, providing some training material is one of my suggestions."
"Our subscription plan for the solution has a limitation of bot signatures."
"I find that the technical support is mediocre, at least for the Middle East. I frequently face challenges when contacting OpenStack through the distribution channel."
"There's a need for increased firewall functionality and capabilities. I'm not seeing a competitive Symantec cloud product. Specifically, functionalities with security as filtering from the cloud. I am aware that there is a product, a proxy in the cloud but I have compared it with other vendors and I don't find it that powerful. I think the worst thing that we're experiencing is very poor and inadequate technical support. It seems to me that tech support engineers aren't qualified to fulfill their job duties."
"The major challenge is their support. The support from Broadcom is quite poor. It takes forever for them to get back to you, and when they get back to you, they ask you for so much information, which makes it more difficult. That's the only problem I have with Broadcom. This is one of the reasons why we are switching to another solution. Another reason for switching is that we have a plan to adopt solutions in the cloud so that we can offload the administration efforts to the vendor. In future releases, they can improve its reporting and the process for rules creation. They can also improve Broadcom on things such as security information and event management so that from my same platform, I can carry out functions and probably block websites. Such a feature would be nice. Currently, Broadcom is integrated with McAfee to block access to certain sites automatically. It would be nice if they can expand their integration to IBM Resilient Security Orchestration and Automation Response."
"The platform’s data center is not capable of managing most of the traffic."
"Depending on the severity of the issue, I think they can be a bit slow - a few days for the low severity cases, but for the severe cases normally they contact you back in a couple of hours."
"It needs to be easier to set up rules for what sites it should allow or not allow us in certain areas of our computer for programs. It would also be nice really nice to have it give you better information about what it's finding. A lot of the alerts we get are very difficult to understand what it's actually telling you. It's too generic."
"AI-driven security could be helpful, yet how effective it will be remains unclear."
"It's not user-friendly, and we end up making too many phone calls to get things fixed."
 

Pricing and Cost Advice

"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"Cloudflare Zero Trust Platform's pricing is good."
"The price tag is no longer $200,000, but rather $300,000 to $400,000. It's twice."
"The prices are slightly expensive."
"My company has to make yearly payments towards the licensing costs attached to the solution. There are no hidden charges apart from the licensing costs of the solution."
"The solution is not that expensive."
"The pricing of the solution is cheap. The licensing cost is also very low. I rate the cost and pricing a three out of ten."
"The solution's pricing lacks transparency."
"The pricing is somewhere in the middle. I would rate the pricing a seven out of ten."
"There is an additional charge for advanced security features."
"Pricing and licensing is stunted and licensing is expensive. We have many customers who are now thinking about other solutions due to the cost."
"Symantec Secure Web Gateway is less expensive than one of its competitors."
report
Use our free recommendation engine to learn which Secure Web Gateways (SWG) solutions are best for your needs.
850,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
9%
Government
6%
Computer Software Company
17%
Financial Services Firm
10%
Comms Service Provider
9%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
16%
Real Estate/Law Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
Our biggest problem with their service was it did not recognize the device and filtering did not always work correctl...
What is your primary use case for iboss?
We used it for student and faculty filtering on campus.
What do you like most about Cloudflare Access?
The tool also offers good scalability, and the dashboard, along with real-time analytics, is very good.
What is your experience regarding pricing and costs for Cloudflare Access?
The price of Cloudflare Access is the same as compared to Akamai, but I get better performance from Cloudflare. My co...
What needs improvement with Cloudflare Access?
Cloudflare Access has strong integration with Microsoft, among other platforms. However, when it comes to Kaspersky, ...
What do you like most about Symantec Secure Web Gateway?
It has a faster implementation process compared to other products.
What is your experience regarding pricing and costs for Symantec Secure Web Gateway?
I believe that pricing is on par with peers. Symantec and other vendors offer discounts when cutting a deal with a cu...
What needs improvement with Symantec Secure Web Gateway?
AI-driven security could be helpful, yet how effective it will be remains unclear. I plan to evaluate whatever new fe...
 

Also Known As

iBoss Cloud Platform
Cloudflare Area 1 Email Security, Cloudflare Bot Management, Cloudflare Gateway, Cloudflare Zero Trust Platform, Cloudflare DDoS, Cloudflare SASE & SSE Platform
Symantec Complete Website Security
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
23andMe
Information Not Available
Find out what your peers are saying about Cloudflare One vs. Symantec Secure Web Gateway and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.