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Sprout Social pros and cons

4.4 out of 5
 

Sprout Social Pros review quotes

Julia Kisha - PeerSpot reviewer
Operations Manager at Unilever Inc.
Mar 11, 2026
Sprout Social has positively impacted my organization through time saving, quick reporting, and easy connection to our social media platforms.
RB
Senior Data Analyst at Havas Media
Mar 11, 2026
One of the biggest advantages of Sprout Social is its user-friendly dashboard and clear visual reports, which make it easy to interpret data and present insights to clients.
Blake Rohan - PeerSpot reviewer
Senior Software Engineer at Unilever Inc.
Mar 12, 2026
Sprout Social has positively impacted my organization; since we started using Sprout Social, we've seen time savings and streamlined operations, it has helped us measure and improve our productivity, it helped double our overall social following, and it saved considerable time by bulk scheduling campaigns without going to every different platform.
Find out what your peers are saying about Sprout Social, Sprinklr, HootSuite and others in Social CRM. Updated: March 2026.
884,976 professionals have used our research since 2012.
Naomi Wanjiru - PeerSpot reviewer
Energy Engineer at Shell
Mar 13, 2026
Sprout Social has positively impacted my organization by helping support steady follower growth through consistent posting, improving efficiency with easy content planning and scheduling, and enabling us to track everything, which is something we could not do before.
Andriana Sophos - PeerSpot reviewer
Financial Analyst at Honeywell
Mar 14, 2026
Sprout Social has saved us a lot of time, provided the convenience of a single login to multiple socials, and requires less time for training, making it very easy to use and start using it.
Christine  Wanjiru - PeerSpot reviewer
Senior Software Engineer at AT&T
Mar 15, 2026
Sprout Social is a great and top-notch tool primarily for scheduling and planning our social media content on different pages, with really great support and it is a very cost-effective tool.
Joyce Mayor - PeerSpot reviewer
Project Manager at Procter & Gamble
Mar 16, 2026
Sprout Social is a great tool because it has helped me unify my social media program on a single platform, enables me to track the impact of social media campaigns, and has allowed my support team to streamline their workflows to handle social media tickets effectively.
Trevis  Machon - PeerSpot reviewer
Project Manager at Unilever Inc.
Mar 18, 2026
Sprout Social has positively impacted my organization by facilitating seamless content planning and publishing, allowing us to engage with our clients and the public with well-timed and relevant posts.
Camryn Smith - PeerSpot reviewer
CRM Marketing Automation Specialist at a university with 5,001-10,000 employees
Mar 27, 2026
Sprout Social has made a huge positive impact on my organization by centralizing social media efforts in a way that the central university relations team can have a better view on what's happening across the university to report off of, as well as creating more of a community space around social media marketing and best practices.
 

Sprout Social Cons review quotes

Julia Kisha - PeerSpot reviewer
Operations Manager at Unilever Inc.
Mar 11, 2026
Additionally, it does not always support high-quality images or videos, and it is difficult to figure out how to get them into the platform.
RB
Senior Data Analyst at Havas Media
Mar 11, 2026
As of now, I have been using Sprout Social for almost two years, but there are some glitches in the back-end; sometimes the posts are not integrated or do not come with the proper details, proper dates, or proper content.
Blake Rohan - PeerSpot reviewer
Senior Software Engineer at Unilever Inc.
Mar 12, 2026
Sprout Social could be improved in several areas. The user interface could be more user-friendly and intuitive for new users.
Find out what your peers are saying about Sprout Social, Sprinklr, HootSuite and others in Social CRM. Updated: March 2026.
884,976 professionals have used our research since 2012.
Naomi Wanjiru - PeerSpot reviewer
Energy Engineer at Shell
Mar 13, 2026
I sometimes find it difficult to drill down into deeper analytics when using Sprout Social.
Andriana Sophos - PeerSpot reviewer
Financial Analyst at Honeywell
Mar 14, 2026
Sprout Social can be improved because the user experience of having hundreds of channels to navigate can be quite fiddly, especially when trying to bulk post.
Christine  Wanjiru - PeerSpot reviewer
Senior Software Engineer at AT&T
Mar 15, 2026
I wish the ability to tag other Facebook pages was a reality with Sprout Social.
Joyce Mayor - PeerSpot reviewer
Project Manager at Procter & Gamble
Mar 16, 2026
Sprout Social can be improved as it lacks native support for every social network.
Trevis  Machon - PeerSpot reviewer
Project Manager at Unilever Inc.
Mar 18, 2026
I believe technical support must be improved in Sprout Social.
Camryn Smith - PeerSpot reviewer
CRM Marketing Automation Specialist at a university with 5,001-10,000 employees
Mar 27, 2026
There were definitely a lot of issues with billing regarding how Sprout Social bills, and that actually is my biggest issue with the platform.