We compared Khoros Social Media Management and Sprout Social across several parameters based on the solutions' reviews. After reading the collected data, you can find our conclusion below:
Features: Khoros Social Media Management is recognized for its extensive data analysis, efficient scheduling and publishing capabilities, and effective community management tools. Sprout Social provides useful tools for scheduling and publishing content, analyzing social media performance, and engaging with customers.
Room for Improvement: Khoros Social Media Management needs improvement in its complex interface, reporting and analytics, customer support, integration capabilities, pricing, and mobile app functionality. Sprout Social could improve in areas such as cost, data analysis, user interface, customer assistance, and compatibility with other platforms.
Service and Support: Users say Khoros support provides fast and effective solutions. Sprout Social's customer service is praised for its prompt and helpful responses from a knowledgeable and friendly support team. They offer extensive resources.
Ease of Deployment: Most users think Khoros Social Media Management is easy to set up, and many noted that the onboarding process is efficient. Sprout Social is commended for its straightforward and user-friendly deployment, featuring an intuitive interface and valuable onboarding resources.
Comparison Results: Khoros Social Media Management is praised for its robust analytics, scheduled publishing capabilities, and community management tools. However, some users find the interface complex and have reported issues with customer support. Sprout Social is commended for its easy deployment, user-friendly interface, and comprehensive social media management features. Areas for improvement include pricing, reporting, and cross-platform integration.
Khoros Social Media Management is ranked 6th in Social CRM while Sprout Social is ranked 4th in Social CRM. Khoros Social Media Management is rated 0.0, while Sprout Social is rated 0.0. On the other hand, Khoros Social Media Management is most compared with Sprinklr, whereas Sprout Social is most compared with Sprinklr and HootSuite.
See our list of best Social CRM vendors and best Social Media Management Solutions vendors.
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.