Deputy Chief Information Officer, Head of Digital Strategy & Cybersecurity at Kyiv City Council
Mar 18, 2025
The customer self-portal is not good. Service Creatio has a special capability for external customers and users to access the web portal, but we had to use third-party solutions developed by us.
Despite me telling them that Service Creatio has many certifications to protect data, they chose on-premise, which has created issues, as they must be responsible for updates, upgrades, and new releases.
