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Conversations by NLX is an end-to-end no-code platform for building, managing, and analyzing all customer conversations in one centralized place. The platform enables brands to create personalized voice, chat, and multimodal conversations, all in one place. Plus, with built-in reporting and analytics, teams can adjust conversations according to real-time qualitative and quantitative customer feedback to improve the customer experience.
Intelligent service management platform to accelerate service delivery and customer delight
Service Creatio offers out-of-the-box processes based on industry best practices for medium and large organizations. Manage customer requests and automate service operations by following pre-defined processes for customer care excellence. Creatio recognized in Gartner 2016 Magic Quadrant for the CRM Customer Engagement Center, as well listed in Five Categories of The Gartner CRM Vendor Guide 2016 (SFA, Partner Relationship Management, Inside Sales and Customer Service Software).
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