What is our primary use case?
I've been working with one of the FMCG companies, and my use case for SAP NetWeaver is looking into the company's FI, SD, and MM modules.
How has it helped my organization?
The customers have been running the old ERP EHP 6 and upgraded to ECC EHP 8, and then recently migrated to the cloud on SAP S/4 HANA together with SAP NetWeaver, so since SAP S/4 HANA comes with a lot of optimizations for various business processes, that has improved the productivity or efficiency, which means it's now taking less time to process the invoices. SAP NetWeaver has improved the efficiencies within the company.
What is most valuable?
What's most valuable in SAP NetWeaver is the integration. That's been very helpful because the company has one thousand five hundred interfaces running, so integration has been the most significant factor.
I've also seen many improvements in the SAP NetWeaver user experience, where users can have reports delivered to mobile devices.
What needs improvement?
Most customers now go for transformation journeys, which is missing in SAP NetWeaver, so customers go for SAP S/4 HANA on the cloud, meaning more consolidation would happen in business processes and improvements.
Many modules work cohesively, and I have nothing else in terms of additional features I want to add to SAP NetWeaver, apart from older or legacy solutions now being cloudified. The company has been migrating legacy applications to new ones and integrating with SAP Ariba and Concur.
Though SAP NetWeaver has been pretty stable and mature, some issues arose after some customizations, so that's an area for improvement.
For how long have I used the solution?
I've worked with SAP NetWeaver for more than ten years, and I've had customers on SAP NetWeaver within the last twelve months.
What do I think about the stability of the solution?
In terms of SAP NetWeaver stability, it's a nine for me. Some issues took place but have been manageable.
What do I think about the scalability of the solution?
SAP NetWeaver is a scalable solution, and it's a nine out of ten, scalability-wise.
How are customer service and support?
We've gotten in touch directly with SAP NetWeaver support, for example, with expediting OSS messages we've raised. They've been a great help in addressing issues or expediting them.
Which solution did I use previously and why did I switch?
The company configured SAP Concur and Ariba and integrated them with the ERP system, but I have not worked with both solutions that much. My experience is more with SAP NetWeaver.
How was the initial setup?
The initial setup for SAP NetWeaver was straightforward, but what took a lot of time was configuring the system's functionalities, which required different teams to come together, gather requirements, and do the configuration. On a scale of one to ten, I'd rate the SAP NetWeaver installation and setup as three out of ten.
How long the deployment takes depends on the customer. For one of my clients, an FMCG company, I had to upgrade the system to the latest release first, then migrate the landscape to the cloud, so the deployment process for SAP NetWeaver entailed an upgrade and migration.
For the ECC landscape, deployment took almost one year, starting from the sandbox until production.
What was our ROI?
It takes some time to calculate ROI from SAP NetWeaver, particularly from six months or one year, but per the case studies I've seen, there has been some ROI from the solution achieved across the industry.
What's my experience with pricing, setup cost, and licensing?
I'm not involved in SAP NetWeaver pricing.
What other advice do I have?
My company is a service provider that suggests that customers run SAP workloads on any of the hyperscalers.
I have hands-on experience with SAP NetWeaver and SAP S4/HANA.
More than one hundred people were involved in SAP NetWeaver deployment. Forty to fifty people from the PMO, Asset Base, and Functional Teams, and the rest took care of the testing, customization, and setup.
Maintaining SAP NetWeaver is a better experience than the previous on-premise model. The company moved to cloud deployment, so there's been consolidation and streamlining, so maintenance-wise, it's been a good journey.
I'd tell others looking into implementing SAP NetWeaver that the solution is older, and within a few years, it'll be outdated. SAP even recommended moving on to SAP S4/HANA on the cloud by 2027, so customers have already started looking into that or considering the move to SAP S4/HANA and the cloud. Planning is the most crucial step, so you should spend seventy percent of your effort on planning so that you won't face many issues during the migration or go-live of your production system.
Overall, my rating for SAP NetWeaver is nine out of ten.
Which deployment model are you using for this solution?
Public Cloud