The positive impact my customers have experienced from using QAD Cloud ERP includes easy integration with multiple different applications, connectivity with regulatory authorities and banks, having bank drivers for easy payments and receiving money, and it has fantastic web UI reporting, which satisfies many different stakeholders within the entire organization worldwide.
They could improve by moving away from the architecture of Progress 4GL as currently they are undergoing a very drastic change by redoing the entire application with Java and web-based technologies, projected to be released by 2026 with the incorporation of analytics, process intelligence, and AI to help business users.