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CTOa58c - PeerSpot reviewer
CTO at a healthcare company with 1,001-5,000 employees
Real User
Feb 26, 2019
It is really fast and the support has been good
Pros and Cons
  • "One of the lesser sung advantages was when we started running our interface engine on Pure Storage. The ability to process messages and pass them through in our organization skyrocketed purely because of a disk that I owned which we were getting out of Pure Storage."

    What is most valuable?

    It's really fast.

    What do I think about the stability of the solution?

    So long as it's powered, it is stable. We had someone drop the power to our Pure Storage array once, then everything went down. However, that wasn't Pure Storage's fault. It was just what happened.

    How are customer service and support?

    The support has been good.

    Which solution did I use previously and why did I switch?

    We moved off of VMAX storage. It wasn't keeping up with the workloads that we had. Pure has done this for us.

    Buyer's Guide
    Pure Storage FlashArray
    January 2026
    Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
    881,078 professionals have used our research since 2012.

    What was our ROI?

    From my previous employment, where we used it, everyone thinks about Pure Storage running their EMR or HIMS. One of the lesser sung advantages was when we started running our interface engine on Pure Storage. The ability to process messages and pass them through in our organization skyrocketed purely because of a disk that I owned which we were getting out of Pure Storage. People should think about that with their help record. They don't think about that with something like their messaging platform or their interface engine.

    What's my experience with pricing, setup cost, and licensing?

    It's expensive, but you get what you pay for.

    What other advice do I have?

    I recommend the solution to my colleagues.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    PeerSpot user
    Director of Network Services at a tech services company with 201-500 employees
    Real User
    Feb 25, 2019
    Easy to use, and the maintenance upgrades to get free controllers work really well
    Pros and Cons
    • "It's easy to use, and the maintenance upgrades to get free controllers work really well."

      What is most valuable?

      It's easy to use, and the maintenance upgrades to get free controllers work really well.

      For how long have I used the solution?

      More than five years.

      What do I think about the stability of the solution?

      It's stable.

      What do I think about the scalability of the solution?

      It's scalable to our needs.

      How was the initial setup?

      The deployment is very easy. It's quick.

      What's my experience with pricing, setup cost, and licensing?

      All storage is expensive so any price improvement would help.

      Which other solutions did I evaluate?

      We always consider other storage options.

      What other advice do I have?

      I would definitely suggest this solution to a colleague because of the ease of use. Also, the controller upgrades, compared to Pure's competitors, are huge.

      We have about 1,000 users using the product in our company.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      Buyer's Guide
      Pure Storage FlashArray
      January 2026
      Learn what your peers think about Pure Storage FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
      881,078 professionals have used our research since 2012.
      CEO at a tech services company with 11-50 employees
      Real User
      Feb 25, 2019
      Very efficient storage for our large-data, number-crunching algorithms
      Pros and Cons
      • "Very efficient storage"
      • "The time-to-market could be better at times, but I think that's true for all vendors of hardware."

      What is most valuable?

      It's very good storage for what we use it for, very efficient. It's very cost-effective for the amount of data we have when we're crunching the numbers that we're crunching, for our algorithms which use a lot of processing power.

      What needs improvement?

      The time-to-market could be better at times, but I think that's true for all vendors of hardware.

      For how long have I used the solution?

      One to three years.

      What do I think about the scalability of the solution?

      We've never had an issue with scale as we've deployed to some of our clients.

      How was the initial setup?

      Depending on the deployment, the configuration, and the size of the project, and some of our larger machine-learning deployments, where we have to put in an AI-ready infrastructure box, those projects tend to take a little bit longer. It's a newer product and they're still figuring all that out. But it's comparable to any other vendor up there.

      What was our ROI?

      ROI depends on what the clients are looking for as the outcome. If the client doesn't know what the questions are that they need to ask in machine-learning, they can spend a lot of money and get really poor outcomes based on the data and what they're trying to get out of it. That isn't really a Pure issue, it's more a business issue in terms of the outcome wanted by the client.

      What's my experience with pricing, setup cost, and licensing?

      Pricing is very competitive, and it's better than other competitors, as we've looked at some of the other competitors on the market. Pure, for the quality of gear we're getting versus the price, is a good value for us.

      What other advice do I have?

      One of the "buyer beware" issues would be, if you're going to buy a $1.5 million installment of Aries, which is the NVIDIA, it's got a high cost. If you just need a cucumber cart to be pulled on wheels, you don't need to buy a jet plane, although the seller might say, "Hey, this is the best, greatest, and newest." These are some of the things that you'd want to be aware of as someone who is looking to get into AI. Make sure you need that much because you could probably build a scaled-down version at a significantly lower cost.

      I rate the solution a nine out of ten. Pure is a partner of ours that we use for a lot of our machine-learning deployments and some of our smart-data applications which we build in Canada. We pursue the same clients together for some of the government contracts, and we use the FlashBlade for some of the storage for our machine-learning algorithms, with the NVIDIA DGX. We're exclusive to Pure, versus the other hardware vendors who are in the same place for flash storage. This is who we use and who we decided to go with, due to some of the innovation that they have within their stack.

      In Canada, they've got a very good strategy where they're partnering with some of the good software vendors there, and they're making good relationships on the government side and with some of the VARs. They're doing a good job.

      Everything is kosher with the documentation. They've been fantastic, a good partner supporting our pursuits. They have even delivered some prototypes for us, before we started using them, to some of our vendors. That way, we could have a sandbox where we could use some of their storage to create demos and proofs of concept for some of our clients.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner.
      PeerSpot user
      Director85c1 - PeerSpot reviewer
      Director at a healthcare company with 1,001-5,000 employees
      Real User
      Feb 25, 2019
      The solution's performance and reliability are its key features for us
      Pros and Cons
      • "The performance of the storage is just unbelievable."
      • "I would like to see support for NVMe, end-to-end."

      What is most valuable?

      I rate the product at ten out of ten because the performance of the storage is just unbelievable.

      What needs improvement?

      I would like to see support for NVMe, end-to-end.

      For how long have I used the solution?

      Less than one year.

      What do I think about the stability of the solution?

      It's extremely stable.

      What do I think about the scalability of the solution?

      It scales absolutely, to the highest level you can think of.

      How are customer service and technical support?

      Pure did help us by coming onsite and deploying it.

      Which solution did I use previously and why did I switch?

      We were previously using EMC. The difference is unbelievable. We are buying more.

      How was the initial setup?

      The initial setup was very easy and straightforward.

      What's my experience with pricing, setup cost, and licensing?

      Price per terabyte is substantially higher than their competition. We would like to see it drop.

      What other advice do I have?

      I would absolutely suggest this solution to a colleague or a friend because of the performance and reliability of the product.

      Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
      PeerSpot user
      Director of IT at a healthcare company with 1,001-5,000 employees
      Real User
      Feb 25, 2019
      Provides awesome performance, while shrinking our data center significantly
      Pros and Cons
      • "We were actually able to do multiple upgrades, including head upgrades and moving between the platforms, M20 and M50, over the years. We have never once lost a ping and have never had an outage due to an OS upgrade or a complete head upgrade."

        What is most valuable?

        Provides awesome performance, and it's been able to shrink all of our data center from two-and-a-half racks to one rack and give better performance with SSD drives versus spinning disk drives. It has saved overall costs from our heat and power within our data center where we're now just powering up a 3U device.

        For how long have I used the solution?

        More than five years.

        What do I think about the stability of the solution?

        It's very stable. We were actually able to do multiple upgrades, including head upgrades and moving between the platforms, M20 and M50, over the years. We have never once lost a ping and have never had an outage due to an OS upgrade or a complete head upgrade.

        What do I think about the scalability of the solution?

        Scalability is great. Pure's model is adding more disk space to it and then getting a better controller to make sure you are going to stay with your performance. It's a wonderful model.

        How are customer service and technical support?

        We have our dedicated resources that we have reached out to, but because there have really been no issues with anything, we're not on the phone with them constantly. Whenever we have had an issue or question, someone is always very responsive. They even come onsite for major issues, such as an NOS upgrade, just to hand-walk us through what we're doing.

        How was the initial setup?

        Deployment was easy. I didn't do it. I am not a technical guy, but my team was able to get it deployed and then connected to our ESX environment within two hours.

        What's my experience with pricing, setup cost, and licensing?

        Like anything, when you are paying more than you were paying for the storage space, you'd like the cost to be less. If they could get into the spinning disk kind of cost, that would be it. But what you are getting for it, you are definitely seeing a good ROI.

        Which other solutions did I evaluate?

        We considered other options. I have used the others, EMC and NetApp, etc. We have looked at all of the platforms, and to see what Pure was able to do within a PoC environment meant that we never turned back our PoC environment. We just bought it and kept running with it. It was an amazing product based on what we had seen out there in the market.

        What other advice do I have?

        I would definitely recommend it to colleagues. I have not only used it where I am currently at, but I have also used it at other locations before. I have recommended it to partners, and colleagues that I have worked with in the past, across the state of California.

        Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
        PeerSpot user
        CTO6499 - PeerSpot reviewer
        CTO at a individual & family service with 1,001-5,000 employees
        Real User
        Feb 25, 2019
        Significantly reduced our storage volume, while being administered by just one person
        Pros and Cons
        • "The first year, we started out with one or five terabytes and it took what was 20 terabytes of storage down to less than one terabyte."

          What is most valuable?

          The first year, we started out with one or five terabytes and it took what was 20 terabytes of storage down to less than one terabyte. Then we added another one and I think the total storage is five terabytes now.

          The UI is pretty good.

          For how long have I used the solution?

          One to three years.

          What do I think about the stability of the solution?

          It's absolutely a stable product.

          What do I think about the scalability of the solution?

          It's scalable. We started with a very small storage array and now we're in a much larger one. I think we're up to 40 terabytes.

          How are customer service and technical support?

          We only use tech support infrequently. We don't need to call them. It's easy to use, straightforward. Once it's set up, it does what we need it to do.

          What's my experience with pricing, setup cost, and licensing?

          Price is about the only thing that's wrong with it. A little bit better pricing would be great. The client environment for a non-profit 501C3 organization makes it much harder for us to come up with the dollars and to cover the increased cost of hardware support, but we do like the way the product runs. It's perfect for us.

          What other advice do I have?

          I would definitely recommend this product to a colleague because of what it can do. I've already done that. I've already referenced several other nonprofits, human service organizations, and long-term care facilities. We've spoken highly of Pure. For an organization, it can take storage from 40 terabytes down to five terabytes. It's excellent.

          Our user base consists of 3,000 people but it takes just one person to manage it - ease of use.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          ChiefTec2f46 - PeerSpot reviewer
          Chief Technology Officer at a healthcare company with 1,001-5,000 employees
          Real User
          Feb 25, 2019
          Scalable and stable with a great footprint, provides us with a good ROI
          Pros and Cons
          • "My rating of Pure Storage is a ten out of ten because of the price for performance and footprint - the overall value."
          • "There's always an opportunity for new feature functionality."

          What is most valuable?

          My rating of Pure Storage is a ten out of ten because of the price for performance and footprint - the overall value.

          What needs improvement?

          There's always an opportunity for new feature functionality. It's just a question of what that will be and what does the future look like?

          For how long have I used the solution?

          One to three years.

          What do I think about the stability of the solution?

          It's very much a stable product.

          What do I think about the scalability of the solution?

          It is absolutely scalable to our company's needs.

          How are customer service and technical support?

          We've used tech support and we have found it to be very favorable.

          How was the initial setup?

          The implementation process was seamless. It was very quick. It took less than a week to deploy.

          What was our ROI?

          The return on investment is good, very strong.

          What's my experience with pricing, setup cost, and licensing?

          In comparison to the competitors, Pure is very price-competitive for the future functionality that it provides.

          Which other solutions did I evaluate?

          We considered Dell EMC, we looked at Nutanix, Cohesity, IBM, HPE. We ran quite a bit of the gamut.

          What other advice do I have?

          I would absolutely recommend this product to a colleague. We have no regrets.

          We have one person who administers it. We have about 9,000 employees and the IT department has about 300.

          Disclosure: My company does not have a business relationship with this vendor other than being a customer.
          PeerSpot user
          Director at a tech services company with 201-500 employees
          Real User
          Feb 25, 2019
          Evergreen policy means we receive an upgrade of the storage software every three years, without charge
          Pros and Cons
          • "There was a dramatic improvement in operating costs just as a result of the environmentals and space, let alone the cost of the unit itself."
          • "One thing I'd like to see in a future release is integration between their main storage array and what they call their FlashBlade product; to be able to snapshot directly from the primary array into multiple different backup copies on FlashBlade."

          What is our primary use case?

          We have a lot of MEDITECH electronic health records systems running on it, as well as some other ancillary applications, but it's core hospital EHR, predominantly.

          How has it helped my organization?

          We've seen a significant reduction in the total cost of ownership. When we bought this product, the arrays that it replaced were just shy of about $1,000,000 apiece and they were the size of big refrigerators. The product that we replaced them with is a couple of rack units, like the size of a stack of a couple of pizza boxes, consuming way less power. There was a dramatic improvement in operating costs just as a result of the environmentals and space, let alone the cost of the unit itself.

          What needs improvement?

          Everything could be cheaper. Other areas where we would always like to see improvement with products like this are in compression and deduplication. Increasing the overall storage efficiency of the platform would be great.

          One thing I'd like to see in a future release is integration between their main storage array and what they call their FlashBlade product; to be able to snapshot directly from the primary array into multiple different backup copies on FlashBlade. That would be an intriguing and interesting feature for us. Other than that, we've not had any big needs or demands.

          For how long have I used the solution?

          More than five years.

          What do I think about the stability of the solution?

          It's been a stable product. In six years, we've never had downtime as a result of it. It's been very stable that entire time.

          What do I think about the scalability of the solution?

          I believe it will scale nicely. We've not had reason to push that limit yet. We just haven't had a need to do that. I believe they've got a very broad portfolio so that we could scale it fairly dramatically beyond where we're at right now.

          What was our ROI?

          The approach that Pure takes is what they call it their Evergreen policy, where they will upgrade the brains of the storage array every three years at no additional charge. Many of the competing systems would require big forklift upgrades and fairly significant reinvestment to do the same thing. We are on our third Evergreen lifecycle upgrade so far, and it's been exactly as they advertised. 

          When we look at return on investment over time, we've not had to replace or upgrade it during the timeframe that we've had it. As long as it's supported under maintenance, that continues to be an Evergreen process.

          What's my experience with pricing, setup cost, and licensing?

          It was less expensive than some of the alternatives. It's not as though it was a premium price to get that kind of quality. It's a very competitive product from a price perspective, but I would say better than many in terms of performance and service.

          What other advice do I have?

          The product is an easy ten out of ten. We've been very happy with it. We've found them to be a great value. Service and support is phenomenal. It's really hard to find reasonable things for them to actually improve it on.

          Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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