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JP Marais - PeerSpot reviewer
System Engineer at Data Sciences Corporation
Real User
Top 20
May 20, 2026
Storage has delivered seamless upgrades and high availability for critical customer workloads
Pros and Cons
  • "Everpure FlashArray has helped my customers reduce downtime; I cannot tell you how much downtime, but definitely one hundred percent."

    What is our primary use case?

    My usual use cases for Everpure FlashArray involve being on the vendor side, where we sell the product to customers, but we also have managed services with various customers. It ranges from installing and performing code upgrades, so firmware upgrades for the boxes, doing hardware upgrades for the boxes, and performing your normal break-fix, replacing drives, controllers, power supplies, and those types of things.

    Additionally, we perform baseline troubleshooting, level one and level two troubleshooting, as we are an ASP partner. If we cannot resolve it with level one and level two, we then contact Everpure and they get their level three, level four engineers on the line to assist with getting whatever the problems might be resolved.

    What is most valuable?

    What I appreciate most about Everpure FlashArray is its simplicity; it has a very simple design and is very user-friendly. If you want to use some of the more in-depth features, it takes a bit more understanding, but for the normal business person, if you install it, it is up and running within a couple of minutes. From the moment we get to site, we can get that machine up and running within half an hour to an hour, and then the user can start using it. It is very quick and easy and simplistic to use.

    I think the Evergreen architecture for upgrades or scaling up is a very good feature; we sell it to most of our customers. They either use Evergreen or they do the Flex upgrade. With Evergreen, you are on gold maintenance for three years, and after three years, you get new hardware. Evergreen provides gold maintenance for three years, and then by the time you need to renew it, you get free hardware upgrades. You get the latest generation that is available, and we have had some customers that have been on Evergreen for twelve years now. In those twelve years, they have never had unscheduled downtime. They have had scheduled downtime if anything happened, but that system has always stayed online. This is a very nice architecture design, which is a good thing that draws a lot of customers into using this product.

    I find Everpure FlashArray's single management pane of glass very important; it is very simple and very important to make it user-friendly. From a user point of view, they do not have to try and understand where everything sits. It is very simply explained, and it is easy to use. Everpure FlashArray has indeed helped decrease my customers' storage footprint. Pure Storage uses deduplication data, which dedupes the data and allows the customer to use more out of the capacity that is technically there.

    What needs improvement?

    I do not have any recommendations on how Everpure FlashArray can be improved; at the moment, Pure has excellent hardware, and it is a very good software company with the in-house code they create. I really do not have any recommendation; I love the product. They are very quick with bug fixes and code fixes and are very responsive to providing the next steps on how to do things better.

    The only thing I might consider minor or unimportant in the grand scale of things is that, as one of, I think, two ASPs in South Africa, we do level one and level two support. A lot of times when we log cases, we get a level one engineer trying to assist us, and they go through the information we have already gone through. While this sometimes hinders the process, we have a fast way of going past that. This is not a major issue, but it would be helpful if they checked our status and assigned someone appropriately rather than just assigning anyone to the case.

    For how long have I used the solution?

    I have used Everpure FlashArray for four and a half years, and Everpure FlashArray is our main product.

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    What do I think about the stability of the solution?

    Regarding the stability and reliability level of Everpure FlashArray, I have never experienced an issue before. In my four and a half years of experience, the stability is perfect at one hundred percent. I have never seen the array give problems. If an array is not performing at the expected performance level, Pure South Africa will jump in immediately. I have seen two or three customer arrays being upgraded free of charge because the array did not meet the expectation of the customer when they bought it. Pure's way to handle things is very good.

    What do I think about the scalability of the solution?

    Regarding the scalability of this solution, I think it is good; it scales very well. It is a very simple solution, so it has the array, and if you need more, you can attach shelves to it. With the new feature they have brought out, which is Fleet, it does really well in spreading your workload across multiple arrays while making it easy to provision or decommission items when using Fleet.

    How are customer service and support?

    I rate the technical support for Everpure FlashArray a solid nine.

    Which solution did I use previously and why did I switch?

    To a colleague from another company considering Pure Storage, I would say if you have already got something in your environment and it is working, there is no need to change it. However, if Pure Storage has a feature that you want that your current one cannot do, then I recommend them to change it, especially considering how their asynchronous and synchronous replication works and how their failovers operate, all of which are very good. I cannot speak about other storage arrays' quality, as I have not worked that much with them to have an educated opinion; I have only gone by what the papers say.

    How was the initial setup?

    My usual initial setup process for Everpure FlashArray involves receiving the box from the vendor, from Pure itself, unpacking it, putting all the drives in, starting the system up, installing Purity on the system, and then doing a health check on the system. Once that is done, we shut it down, take it to the customer site, reconfigure it with the customer details, and then rack and stack and install it for the customer. It is very straightforward.

    What about the implementation team?

    I usually participate in the initial setup of Everpure FlashArray.

    What was our ROI?

    Everpure FlashArray has helped my customers reduce downtime; I cannot tell you how much downtime, but definitely one hundred percent. Every single time when we do a hardware upgrade, we never have to schedule downtime. We have never had an outage in my four and a half years, but in our company's ten or eleven years, there has never been any planned upgrades that required downtime. I have never had a customer need to switch off or move their systems to their DR array. I have never had a customer needing to switch from production to DR so that we could work on the production array. Some customers prefer doing it because that is the model that they follow, but it has never been a requirement from Pure's side that we need to do it to work on the machine.

    What's my experience with pricing, setup cost, and licensing?

    Unfortunately, I am not part of the sales team, so I do not know the prices well. From what I hear, the pricing of Everpure FlashArray is quite decent compared to other storage appliances in the market. I think it is very market-related and not exceptionally expensive compared to others. If I compare that to, for example, a NetApp or Huawei storage, I prefer Pure Storage because of their support, which goes above and beyond for me.

    Which other solutions did I evaluate?

    In comparing Everpure FlashArray versus other disk and flash storage solutions, I would say Pure is number one in terms of performance, power, cost, and sustainability. The most I work with is Pure Storage and Huawei at the moment, and across every single parameter—cost, support, sustainability—Pure is miles better than Huawei, Fujitsu, or Lenovo. It is not even close.

    What other advice do I have?

    I rate Everpure FlashArray overall a nine because there is always room for some form of improvement, but it is one of the best products and companies I have ever worked with.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Disclosure: My company has a business relationship with this vendor other than being a customer. partner
    Last updated: May 20, 2026
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    Kehari Singh Tagore - PeerSpot reviewer
    Core IT Architect at a tech vendor with 10,001+ employees
    Real User
    Top 20
    Oct 22, 2025
    Has simplified storage management with high performance, flexible upgrades, and reduced operational costs
    Pros and Cons
    • "The best features of Pure Storage FlashArray are its ease of use and user-friendly interface, and the performance allows all types of services to be visualized from a single point of interface, making it more robust and user-friendly."
    • "During heavy load situations with 100K IOPS on one specific port, it requires more granularity level for distribution."

    What is our primary use case?

    Pure Storage FlashArray is used specifically for all types of storage, which is used for the active-active sites. It is used for backup and block storage. We manage this in Azure as block storage, and in AWS, it is similar to S3 storage. The solution is used for products, non-production, and backup, making it versatile.

    I am working with Pure Storage FlashArray product. I am working with four different versions, specifically X70, XL170, C60, and C90.

    What is most valuable?

    The best features of Pure Storage FlashArray are its ease of use and user-friendly interface. There is not a complex configuration required. It is easy to configure and provision. The performance allows all types of services to be visualized from a single point of interface. Unlike other vendors, where multiple services are required on multiple appliances, this makes it more robust and user-friendly.

    Having this single management pane is beneficial because I don't require managing multiple appliances to manage one type of storage or multiple types of storage. Within one place, I can consolidate all the boxes and can get all types of reports, including capacity, LCM, and vulnerabilities.

    I use Pure Storage's Evergreen architecture for their upgrades, and it is a subscription-based model where the vendor guarantees to provide the LCM from time to time, with hardware or software. If the controller is getting expired, they will replace it. If there's a code that is getting expired, they will update the code. It is completely capable of LCM upgrades from time to time.

    The main benefits I have seen from using Pure Storage FlashArray are that capacity is a key point. In a small disk, we have large capacity with high performance. We have a 49 terabyte disk, which is also an all-flash disk, and it can accommodate petabytes in one small array. Additionally, the power consumption is very good in this product, which reduces the overall cost in terms of capacity requirement.

    Pure Storage FlashArray has helped to decrease the total cost of ownership because we pay based on utilization, not on the total capacity we procured. If we have the targeted capacity of 100 terabytes, it will be provided, but we only pay for the used amount. This pay-per-use feature is very good, but other vendors are not providing it. Even when they provide it, they keep the blocking or minimum binding time, which is not the case with Pure Storage FlashArray.

    What needs improvement?

    Within the same type of storage, if multiple protocols can be handled, I shouldn't be required to buy a new array for object storage. It should be unified in the same box. A discussion is ongoing, and they are going to launch some code for this type of feature.

    In terms of the utilization capacity for the actual server side and the storage side, both are not fully utilized. Only the storage side used capacity is visible. From the graphical user interface, we cannot extract the report from the server perspective usage, but from the CLI, we can extract it for server utilization. This feature should be included in the graphical user interface.

    During heavy load situations with 100K IOPS on one specific port, it requires more granularity level for distribution. This occurs during salary time or high transaction periods, where more IOPS should be available on one port or two ports, otherwise it can become a blocking point.

    For how long have I used the solution?

    I have been working with it for the last 10 to 15 years.

    What do I think about the stability of the solution?

    It has maintained operations without reducing downtime. Each component is redundant. Everything is done so that even if I have to replace a controller, it is replaced without downtime. If a disk fails, or multiple disks fail, they are replaced without any downtime. Maintenance is very easy to do.

    What do I think about the scalability of the solution?

    The scalability aspect is very easy and very fast.

    How are customer service and support?

    The customer service and technical support of Pure are very good in terms of reachability and response frequency, which is very good in comparison to others. I rate the tech support as eight out of ten.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I worked on IBM, HP, NetApp, EMC and Dell. Performance-wise, capacity-wise, and cost-wise, Pure Storage FlashArray is number one among all the products.

    How was the initial setup?

    The deployment of Pure Storage FlashArray is handled by the Pure vendor, and it takes hardly one or two hours to deploy. With their expertise, it can be installed in the small space in the rack with good capacity. Two U controllers or four U controllers can be done quickly within the available space in the rack.

    What about the implementation team?

    We have a direct liaison with Pure, and as an enterprise company, we procured directly through our partnership.

    What was our ROI?

    I am from a technical background, and ROI is calculated by our financial team, which promotes it very frequently, so I assume it's very good.

    What's my experience with pricing, setup cost, and licensing?

    The pricing is very reasonable for Pure Storage FlashArray.

    Which other solutions did I evaluate?

    All other organizations are also good in terms of robustness and reliability, but those are very costly in comparison to Pure Storage FlashArray.

    What other advice do I have?

    They have some high-performance required solutions, but I suggest that during requirement gathering, it should be capable by the same array instead of buying a specific array for getting performance. The CLI must be more user-friendly as currently, it is not. I rate Pure Storage FlashArray a nine out of ten.

    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Partner
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    Buyer's Guide
    Everpure FlashArray
    October 2026
    Learn what your peers think about Everpure FlashArray. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
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    reviewer2842920 - PeerSpot reviewer
    Manager of Storage Engineering at a recruiting/HR firm with 51-200 employees
    Real User
    Top 20
    May 18, 2026
    Storage has become faster and more dependable while rack space and power use have been reduced
    Pros and Cons
    • "The best features Everpure FlashArray offers are the speed and dependability, which are the main features that we get from Pure; it is faster than its competition, and we do not have any documented downtime from it ever."
    • "Everpure FlashArray can be improved as the pricing is expensive, but you do get what you pay for; you are paying a premium for better service, better warranties, less downtime, and other things, so I do not know that a lower price would work out because you probably would not have that high of quality for those things."

    What is our primary use case?

    My main use case for Everpure FlashArray is that we use it for all of our block storage, mainly LUNs for ESXi and other Linux hosts that need block storage.

    How has it helped my organization?

    Everpure FlashArray has positively impacted our organization as we have been able to shrink our rack space and the energy that we use and cooling because Pure is in a lot smaller form factor than our competitors.

    Before we were using a G1500, which took three full racks; we replaced that with an XL130, and I believe that is 6U in one rack.

    The solution has helped decrease our organization's storage footprint because of the dedupe and compression; I do not have exact numbers on how much it has decreased things, but I know that we use 4 petabytes of data, and it gets deduped down and we store it on 30 terabytes, so it is a lot of dedupe and compression if you have repeating workloads or a lot of snapshots or other things.

    What is most valuable?

    The best features Everpure FlashArray offers are the speed and dependability, which are the main features that we get from Pure; it is faster than its competition, and we do not have any documented downtime from it ever.

    The speed impacts our operations as it helps us make decisions faster and allows us to use products that need that speed, while the dependability affects our team's confidence as we know that when we put it on Pure or we are having to do updates or upgrade hardware, we are not going to run into issues because the vendor has our back 100% of the time, and we have not had issues with them before.

    Everpure FlashArray's single management pane of glass is important to us as it does simplify management; coming from other products where you have to swap between multiple windows, it is nice to be able to go to one and manage everything from there.

    What needs improvement?

    Everpure FlashArray can be improved as the pricing is expensive, but you do get what you pay for; you are paying a premium for better service, better warranties, less downtime, and other things, so I do not know that a lower price would work out because you probably would not have that high of quality for those things.

    For how long have I used the solution?

    I have been using Everpure FlashArray since Pure was founded.

    What do I think about the stability of the solution?

    Everpure FlashArray is stable.

    What do I think about the scalability of the solution?

    Everpure FlashArray's scalability has never had any problems with adding another one, and it does not sound like we ever will.

    How are customer service and support?

    The customer support is better than any other competitor that I have ever used.

    I would rate the customer support at 10 out of 10.

    Which solution did I use previously and why did I switch?

    We used Hitachi previously, and we switched because of simplicity of use, ease of management, cost, speed, among many other factors.

    What's my experience with pricing, setup cost, and licensing?

    I did not work on the pricing, setup cost, and licensing as much, but I know that their price was competitive.

    Which other solutions did I evaluate?

    We compared other options before choosing Everpure FlashArray, including Dell storage, HP, Cohesity, and NetApp.

    What other advice do I have?

    Everpure FlashArray fits into my daily workflow because Pure is a lot easier than other products, and we have had to spend more time on management in the past, but we do not have to spend nearly that much time anymore.

    For us, the solution has not helped decrease the total cost of ownership.

    The solution has helped my operations reduce downtime because we do not take downtimes for hardware upgrades, and I do not know that you can measure that very well.

    We do use Pure Storage's Evergreen Architecture for our upgrades or scaling up, and that is very important; I have mentioned a few times that we do not have to take downtime when there are upgrades, and that is part of that Evergreen upgrade program; it is nice that we can keep the same equipment that we have, yet we get to upgrade our controller to the newest and best one, which has kept us without having downtimes quite a few times.

    We have not had to hire as many employees because the management is a lot easier.

    I would advise others looking into using Everpure FlashArray to do a POC and see how easy it is for them to do things on there; I think that they will see how easy it is for management and how very little they have to interact.

    I would tell a colleague from another company considering Pure Storage, but already having a flash solution for their high-performance workloads, that Pure probably does it cheaper; I have noticed that other flash solutions do have a higher premium price, and oftentimes it comes from name competitors, where I think you are paying more for the name than you are for what you get from them; Pure has been doing it for over 10 years, and they have been doing it really, really well, and that is why they are growing; these other companies have responded to what Pure is doing and mimic how Pure has done it, and now you are starting to see copycats and mimics on the market.

    Everpure FlashArray is about the same performance-wise as others.

    Everpure FlashArray is more power-efficient.

    I would rate this review at 8 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 18, 2026
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    Scott Fon - PeerSpot reviewer
    Engineer Microsoft Managed Services at a tech vendor with 5,001-10,000 employees
    MSP
    Top 20
    May 13, 2026
    Storage has delivered unmatched performance, simplified maintenance and maximized long-term value
    Pros and Cons
    • "All use cases for Everpure FlashArray are anything that requires a SAN should use it because it is the easiest thing on the market."
    • "If there is one thing that I did not appreciate about Pure, it is that between the two different lines, which would be FlashBlade and Everpure FlashArray, there is no easy way to migrate LUNs as far as being able to replicate across those platforms."

    What is our primary use case?

    All use cases for Everpure FlashArray are anything that requires a SAN should use it because it is the easiest thing on the market. Whether it is the higher-end Everpure FlashArray itself or FlashBlade, they are the best storage on the market, period. Not only from a performance standpoint, but also from a maintenance and ease of use perspective, it checks all the boxes across everything.

    What is most valuable?

    Pure does deduplication better than anyone on the market, hands down, period, within the box from a hardware perspective. The IO and the amount of IOPS that are built into Pure compared to the other devices is superior to a point as well.

    If there is one thing that I did not appreciate about Pure, it is that between the two different lines, which would be FlashBlade and Everpure FlashArray, there is no easy way to migrate LUNs as far as being able to replicate across those platforms. However, compared to the others, the others have all their own problems themselves.

    Another good thing about Pure is their licensing is very straightforward, whereas other companies' licensing gets really complicated when it comes down to deduplication and replication. Sometimes these are chunked out as services, which is really annoying. Pure does not do any of that, which is fantastic.

    Their support is really good as well. When you call them for an issue, they are responsive and their engineers get on the call with you and are very quick to respond, compared to some of the other vendors which might take a little bit longer and not be as helpful, but Pure's support is phenomenal. Their monitoring platform is also phenomenal as well. The use of Pure1 is definitely an eye-opener besides just their regular interface, compared to other companies where some things might be hidden or you might have to do some command line work because they do not want customers getting into certain things. Their remote support is fantastic. The way they do upgrades is fantastic, where they coordinate with you instead of you having to do it yourself, but you can do it yourself if you want to. The options are always good. I really appreciate the ease of use of it. Once you set it up, you basically set it up and you forget it. You might add LUNs here or there, but that is one of the really nice things. There is no maintenance on Pure that you would really need to do yourself besides just consumption.

    Immediately when we moved anything onto Everpure FlashArray, the deduplication that thing does is beyond this world. It is first in its class.

    What needs improvement?

    Everpure FlashArray could be cheaper. Other than that, everything that they give you from an advertising standpoint and what they do is perfect. I have told Pure in the past that I do not think that the way that they sell them is correct. I think that if anything, they should be promoting more of the return on investment where their Evergreen program, which I believe is now Everpure, should really be stated in that as long as you are paying maintenance on the device, you never have to buy another device again. The device literally pays for itself within the three-to five-year timeframe. It is expandable and you never have to replace the hardware ever again because Pure Storage will do that through their maintenance program. I think that should be something that they should be shouting from the rooftops to anyone that will listen that is using on-premise hardware.

    For how long have I used the solution?

    I have been working in my current field overall for 28 years.

    How are customer service and support?

    Their support is really good as well. When you call them for an issue, they are responsive and their engineers get on the call with you and are very quick to respond, compared to some of the other vendors which might take a little bit longer and not be as helpful, but Pure's support is phenomenal.

    Their remote support is fantastic. The way they do upgrades is fantastic, where they coordinate with you instead of you having to do it yourself, but you can do it yourself if you want to. The options are always good.

    Which solution did I use previously and why did I switch?

    I have used Hitachi, IBM, EMC, NetApp, HP 3PAR, and Tintri.

    How was the initial setup?

    It is just as difficult as any other platform. Most of the deployment is not on their end, it is more on how your environment is configured. Whether you are using iSCSI or whether you are using NAS and Ethernet, or you are using straight Fibre Channel, every platform has their struggles with that which are not necessarily the device itself, but more of how your current infrastructure is set up to integrate with that device.

    What was our ROI?

    The device literally pays for itself within the three-to five-year timeframe. It is expandable and you never have to replace the hardware ever again because Pure Storage will do that through their maintenance program.

    What other advice do I have?

    I mean, I appreciate that I can see a single pane of glass, and I think it is a great feature, but if you are asking me the importance of it, I do not care. As long as all the information was there, it does not really matter.

    Everpure FlashArray is a little pricey, but again, it is not too pricey where you would not buy it. It is more that you need to have a better understanding of what you are buying and the benefits of paying more money now than later. It is comparable.

    I gave this review a rating of 10.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 13, 2026
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    Martin Bury - PeerSpot reviewer
    Presales Consultant at IXPERTA
    Consultant
    Top 10
    Nov 5, 2025
    Has reduced infrastructure downtime and simplified deployment processes
    Pros and Cons
    • "My favorite feature about Pure Storage FlashArray is definitely the simplicity; in one word, it's simple to install, simple to upgrade, simple to maintain, and simple to manage."
    • "I think the pricing for Pure Storage FlashArray is the major issue because all the great things come with the price, and a lot of customers simply are not willing to accept it."

    What is our primary use case?

    I work for a Pure partner, so we are actually doing deployment of the arrays at the customer sites. That's one part. The second part is that we help customers to maintain the infrastructure. Not all of them, but many of them.

    What is most valuable?

    My favorite feature about Pure Storage FlashArray is definitely the simplicity. In one word, it's simple to install, simple to upgrade, simple to maintain, and simple to manage. All the phases of that word are covered by Pure Storage FlashArray.

    The storage footprint has been decreased with Pure Storage FlashArray, and that's also another great feature. They probably have the best reduction algorithms implemented on the market. On the install base we have, we can see an average of around 3-to-1 data reduction. That's well above other vendors we work with.

    What needs improvement?

    I think Pure Storage FlashArray can improve the file services that are enabled from factory, as they definitely have room for improvement.

    I'm missing a few functions in terms of how they can be improved, but the most important for me would be to enable file services on the stretch cluster. Having two arrays in the stretch cluster would also provide file services.

    Their interface, the dashboard, or as they call it, a single management pane of glass, is very intuitive. Sometimes I could imagine there could be more choices visible to the administrator.

    Scalability is usually not as scalable as other vendors because they are pretty limited, especially with the low-end models, where you usually cannot scale above the single box. That's something they can work on.

    For how long have I used the solution?

    I have been using Pure Storage FlashArray for approximately the last two years in my entire career.

    What do I think about the stability of the solution?

    Fortunately, I have not seen any instability, lagging, crashing, or downtime with Pure Storage FlashArray.

    What do I think about the scalability of the solution?

    Scalability is usually not as scalable as other vendors because Pure Storage FlashArray is pretty limited, especially with the low-end models, where you usually cannot scale above the single box. That's something they can work on.

    How are customer service and support?

    I have contacted the technical support or customer support of Pure Storage FlashArray many times.

    The quality of the support and the speed of the support is exceptional. They never let me down. They usually work pretty fast.

    For support, I would give them something between 8 and 9 on a scale from 1 to 10. I would say nine for the support.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    I have used alternatives to Pure Storage FlashArray, such as solutions from Hewlett Packard Enterprise, which is our second vendor we work with.

    How was the initial setup?

    The initial deployment for Pure Storage FlashArray was super easy for me. I remember it took approximately one hour to fully deploy it.

    What about the implementation team?

    You definitely need someone to help you with the case to get it to the rack, so that's definitely not one person's work. All the rest is very easily done by one person.

    Which other solutions did I evaluate?

    Similar solutions include those from Hewlett Packard Enterprise.

    What other advice do I have?

    I don't think as a company we have any customer that uses Evergreen architecture and understands how important it is, so we don't use it. I will not comment on that.

    I think the pricing for Pure Storage FlashArray is the major issue because all the great things come with the price, and a lot of customers simply are not willing to accept it. That's why we also have some cheaper alternatives for them.

    Everything needs maintenance, so Pure Storage FlashArray is not an exception. You need to patch it, but usually, it's very straightforward and easy to do.

    Pure Storage FlashArray has helped me to decrease or reduce downtime. On other platforms we work with, there's sometimes trouble with the performance management during the upgrades of the array or some failures. In the case of Pure Storage FlashArray, they stick to what they say in the marketing, that they always keep the performance of the array no matter what kind of situation you are with the array. That's a very nice thing.

    I would rate this review a 9 out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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    Sr Infrastructure Engineer at American Express
    Real User
    Top 5
    Nov 25, 2025
    Accessing and managing over 90 storage arrays from a single interface has improved operational efficiency and nearly eliminated downtime
    Pros and Cons
    • "I would recommend Pure Storage FlashArray to other users because, first, the speed that I get with Pure Storage FlashArray is not remotely possible with any other product at this price range, and second, the support is absolutely fantastic."
    • "Pure Storage FlashArray has not helped decrease the total cost of ownership."

    What is our primary use case?

    Pure Storage FlashArray is used for storage purposes.

    What is most valuable?

    The best features of Pure Storage FlashArray are the all-flash NVMe, which is the primary one, along with the increased throughput compared to other products, and absolutely close to zero downtime. Pure Storage provides immediate support during any break fixes or outages. In the past 9-10 years, there have been only three to four incidents with serious downtime, and Pure Storage was able to get back on our feet pretty quickly with each of them.

    Having a single management pane of glass view is very important for me, as I have 90 to 100 Pure Storage FlashArray arrays. The Pure1 console allows me to access, monitor, and administer all the Pure Storage FlashArray arrays, making it absolutely essential to have the single pane of view. This is a handy way to manage all arrays under one single pane, and this likely goes for other customers as well.

    Regarding downtime reduction, Pure Storage FlashArray has reduced downtime by about 98%.

    What needs improvement?

    Despite liking Pure Storage FlashArray, there is room for improvement in automation. Pure Storage FlashArray needs to enhance this aspect compared to other products. Even though Pure Storage FlashArray has started working on automation, I believe small issues should be fixed automatically without requiring manual intervention from me.

    When I say automation, I mean that Pure Storage FlashArray should be able to auto-recover from small failures, as I do not see it doing this right now. For instance, even if there is a port failure, it requires my intervention. At some point, Pure Storage FlashArray should be able to auto-repair and auto-resolve many of these things, unless it is definitely a hardware replacement, which I understand.

    For how long have I used the solution?

    I work with American Express and Pure Storage FlashArray is used a lot. I have been using Pure Storage FlashArray for the past 9-10 years.

    What do I think about the stability of the solution?

    Overall, Pure Storage FlashArray has not helped decrease my storage footprint, as I have other solutions. It did not consolidate the other solutions, since we do not work with one storage vendor. We have multiple vendors and products, starting with 30 arrays and now at 90 arrays, which is a pretty big leap we have made. At the same time, it did not encourage us to decrease our footprints on the other products, as we have multiple products for multiple purposes.

    What do I think about the scalability of the solution?

    For 90 arrays for Pure Storage FlashArray only, we have 20 plus engineers using the solution.

    How are customer service and support?

    Regarding support for Pure Storage FlashArray, I rate it a nine.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have experience with other solutions such as Dell, NetApp, and HP. We do not have IBM, but we have Isilon, which is also Dell, along with some object storage and S3 compatible storage.

    How was the initial setup?

    In terms of deployment experience with Pure Storage FlashArray, I find it to be pretty easy.

    Deploying one array takes three to four hours if the rack and cabling are in place. However, a week is a standard time because we have to do a lot of rack and cabling and physical infrastructure as well.

    What about the implementation team?

    We handle a lot of upgrades ourselves, but if there is something critical, the vendor comes into the picture. In terms of dependability, we are at 80-20, with 80% of the work done by ourselves and 20% requiring Pure Storage FlashArray's help.

    What was our ROI?

    Pure Storage FlashArray has not helped decrease the total cost of ownership.

    What's my experience with pricing, setup cost, and licensing?

    Regarding pricing, I think we are around eight on this scale. When I first started with Pure Storage FlashArray, I would say the product was very cheap compared to other storage products. Starting around 10-15 years ago, and obviously to balance in the market, Pure Storage FlashArray had to increase their cost. While I still find it very cost-effective, prices have increased a lot in the past 10 to 12 years. Along with that, there are new capabilities, so I would go with eight.

    Which other solutions did I evaluate?

    In evaluating Pure Storage FlashArray against other disk and flash storages in terms of performance and power, I think it is on par with the biggest player in the market, which is Dell EMC. There are cheaper software storage solutions available in the market. Therefore, if Pure Storage FlashArray can work on the costing, it will be good for end-users like me.

    What other advice do I have?

    We are actually using the self-service portal for upgrades. We started doing this for the past one year and are yet to make a transition to Evergreen. It is in the roadmap to use Evergreen because Pure Storage FlashArray has not actually given us the complete view for Evergreen, since a lot of our products are being onboarded on Pure Storage FlashArray. As of now, we are doing the self-service upgrade and it is in the roadmap to have Evergreen onboarded.

    Regarding how Pure Storage FlashArray has helped with decreasing downtime, in terms of how it has decreased my storage footprint, I am unsure if I am referring to storage footprints on other products or not.

    Pure Storage FlashArray does not require maintenance such as updates, upkeeping, or patching. It was a partner purchase, and I was not actually involved in the purchasing process, as we have a dedicated team. We have a long-standing relationship with Pure Storage FlashArray, so I think it always goes pretty smoothly. As we talk, we are still in the process of buying multiple Pure Storage FlashArray products, so the process has been absolutely smooth and the experience has been good.

    I would recommend Pure Storage FlashArray to other users because, first, the speed that I get with Pure Storage FlashArray is not remotely possible with any other product at this price range, and second, the support is absolutely fantastic. For P1 scenarios, we get on a call with an engineer, and the engineers are mostly available throughout the day, whether it is a weekday or a weekend. When we need someone to join the webex, Pure Storage FlashArray joins in very quickly, which is not possible with the other products. We prefer Pure Storage FlashArray, which is why we have a lot of them. Pure Storage FlashArray is the primary solution at the moment for SAN and block storage. I would rate this review a 9.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    PeerSpot user
    Marek Šuľák - PeerSpot reviewer
    Sr. Engineer at a consultancy with 51-200 employees
    Real User
    Top 20
    May 11, 2026
    Storage as a service has delivered strong performance and simplified daily operations
    Pros and Cons
    • "Everpure FlashArray is probably not cheap storage, but it provides great performance, scalability, and everything a customer needs."
    • "I would not say anything because we still do not use Everpure FlashArray fully."

    What is our primary use case?

    I am from Europe and work with European standards and European colleagues from Everpure FlashArray. We use Everpure FlashArray as Storage as a Service, and this is our main vendor for storage.

    I would say it is very important because it is the only storage we have, except for object storage. For flash storage, this is the only solution we have and it works very well.

    What is most valuable?

    The best features are the performance, for sure, and it is very easy to manage.

    We have never had any performance issue with Everpure FlashArray, while we had some performance issues with other vendors.

    Everpure FlashArray has very good performance and we have not seen any problems so far with the storage. Another thing is that Everpure FlashArray has great support. For example, we had a problem with the backup integration with Everpure FlashArray and the problem was on the backup side. Everpure FlashArray support was able to solve it even though it was not a problem on Everpure FlashArray itself.

    Evergreen support works well. Everything is solved in a timely manner. We use Everpure FlashArray as Storage as a Service and that works well. There is no downtime.

    What needs improvement?

    The most important thing is how easy it is to manage because Dell VMAX was quite hard to manage. There may have been financial reasons as well, but I do not see into the financial aspects.

    With Everpure FlashArray, everything you need to do is accomplished in five clicks. With VMAX, you need to have a lot of knowledge. If you are doing something wrong, you could do terrible things to your environment with wrong clicking and wrong actions. Sometimes we got an error and we have not even been able to find it in documentation.

    For how long have I used the solution?

    We have been using it for about six years.

    What do I think about the stability of the solution?

    I would not say there are stability issues. Both are enterprise storage systems, so they are both stable.

    What do I think about the scalability of the solution?

    We do not grow that much, but in case growing is needed, then it is absolutely easy.

    How are customer service and support?

    With Everpure FlashArray, everything you need to do is accomplished in five clicks. With VMAX, you need to have a lot of knowledge. If you are doing something wrong, you could do terrible things to your environment with wrong clicking and wrong actions. Sometimes we got an error and we have not even been able to find it in documentation.

    Everpure FlashArray is probably not cheap storage, but it provides great performance, scalability, and everything a customer needs. It also provides great support.

    Both storage boxes are working fine. However, Dell support is not that good, but Everpure FlashArray is one level upper. For our use case, Dell was fine enough. The pain was just maintaining and doing things on it.

    Which solution did I use previously and why did I switch?

    The performance was good on Dell as well. That was fine, but Everpure FlashArray still has better performance. We can see it on the graphs, but we have customers that do not need that much performance from Everpure FlashArray.

    What's my experience with pricing, setup cost, and licensing?

    We use Storage as a Service, so we deployed it with Everpure FlashArray support.

    Which other solutions did I evaluate?

    We use Storage as a Service, so we deployed it with Everpure FlashArray support.

    I would not say anything because we still do not use Everpure FlashArray fully. There are many options we are not using, so we are still trying to implement everything they are able to do.

    What other advice do I have?

    With Everpure FlashArray, everything you need to do is accomplished in five clicks. With VMAX, you need to have a lot of knowledge. If you are doing something wrong, you could do terrible things to your environment with wrong clicking and wrong actions. Sometimes we got an error and we have not even been able to find it in documentation. I would rate this review a 10.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company does not have a business relationship with this vendor other than being a customer.
    Last updated: May 11, 2026
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    David Ivorra - PeerSpot reviewer
    CEO at Lynx View
    Real User
    Top 5Leaderboard
    Apr 17, 2026
    Unified management has simplified deployments and has maintained reliable long‑term performance
    Pros and Cons
    • "Overall, I am sure that Everpure FlashArray is the best option on the market."
    • "The difference in pricing could become a problem for Pure because the commoditization of the solutions could lead to a different price being a problem."

    What is most valuable?

    I think plenty of our customers find Everpure FlashArray's single management pane of glass important because they are telling us that they are using the management once a month or something like that. It's simple and not demanding on either the training or the maintenance. It's easy to find the assets even if you are not entering many times, and it's easy to perform changes. Now it's becoming even much easier because if you are working with seven or ten arrays in your environment, with Fusion, you can manage all of them with just one. Having access to one of those arrays, you can be performing operations as a whole with the rest. The latest upgrades and software functionalities they are developing make this even easier. You can even perform operations with Copilot, which is integrated. It's becoming easier and easier compared to other solutions. I know about Data on Tap, for example, or some other solutions of the other manufacturers. Compared to those, this is something that the customers are telling us. When they are buying Pure, they are finding that it's much easier and more robust.

    I see room for improvement because the only moment you don't have room for improvement is when either you are dead or you are obsolete. There's room for improvement because the market is going to demand more and more automation, which Pure has a very clear roadmap about. The situation about pricing is uncertain, and nobody can tell if it's going to change and revert to a prior state. The difference in pricing could become a problem for Pure because the commoditization of the solutions could lead to a different price being a problem. Even though there are differences, you have to keep working to ensure those differences are related to the pricing and make sense. The gap and balance between pricing and features is important, and Pure should keep trying to be similar in prices, at least not just in the total cost of ownership for six years, but at the starting point. More room for improvements exists in general when you are in the market. Pricing and being different and making things easier for the customer is going to keep you in the market for a long term. Probably there are more things that could be improved, but overall, those two things are what I think they have to keep an eye on.

    How are customer service and support?

    I rate the technical support of Everpure FlashArray really, really good. This is what the customers are telling us that they are most happy with. The technical support is what is convincing them the most that this is the best solution. It's very good compared to other support options.

    I would rate their support as nine point five out of ten. The company is growing and it's difficult to keep the excellence and the level of quality that they maintain. The quality in this case is excellent. For a long time, the solution was ten out of ten. Now it's nine point five out of ten because we are so used to having responses in fifteen minutes and having so much excellent service that when it's just superb, it can sometimes leave the impression that they scaled to a huge size and it's quite similar to what it was.

    How was the initial setup?

    My experience with the deployment of Everpure FlashArray is that it is easy to deploy. This was the main first reason I came to start working with Pure. I was used to deployments that could last for weeks, but the deployment of Everpure FlashArray takes forty-five minutes at maximum. When you have training and are trained, if this is not the very first time you are doing it by yourself, it could take a little more, but one hour at the most. This has been my experience for all the time we are working with Pure. It's not that there are more features today, but the complexity of installation has remained the same.

    What other advice do I have?

    Overall, I am sure that Everpure FlashArray is the best option on the market. I have been competing with many other solutions, and the fact is that when I'm selling to any customer that is buying this solution for a long-term project, we are usually offering the Forever option for the maintenance. The Evergreen Forever program is valuable. A couple of our customers have had their SSD modules changed at no cost to NVMe modules with much higher capacities and much higher performance without any cost. They are keeping the promises they made ten years ago. This is quite important because most of our customers bought this solution three years ago or six years ago, and they expect the same in the next years. This is of utmost importance. The promises they were making at the beginning, they are keeping them. The pricing of the maintenance is so important. We are keeping the same cost to the customer for maintenance that we started seven years ago. This is really important when you want to keep a healthy infrastructure.

    Nowadays, I find the pricing of Everpure FlashArray reasonable as the difference between Pure and other solutions is almost not much of a difference. Pure is going to have the prices raised as the rest of the manufacturers because this is an environment that is the same for everyone almost. It used to be a difference, a premium of nearly thirty to fifty percent higher in the case of Pure Everpure when it wasn't called Everpure a couple of years ago. You had to speak to the customer and sell them the difference between the solutions because talking capacity to capacity, terabyte per terabyte, euro per euro and IOPS per IOPS, you have to make the customer see the differences, and the pricing was much higher compared. Nowadays, there's not much of a difference because the hardware cost has reached a point that is quite balanced with other solutions. Overall, if you are comparing some other solutions, they don't have a program like the Evergreen program. In the end, in a six-year term, all the other solutions are becoming more expensive than Pure. I would rate this review as nine point five out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    Last updated: Apr 17, 2026
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    PeerSpot user
    Red Hsu - PeerSpot reviewer
    Senior Ai Architect at Logicalis
    MSP
    Top 5
    Apr 16, 2026
    Consistent performance has improved critical workloads and maintained continuous operations
    Pros and Cons
    • "Everpure FlashArray is very good with AI development and is very suitable for low downtime and critical mission storage, so customers who need critical mission storage and those chasing performance should consider this solution."
    • "The only issue is the pricing. Because we have competition, our customers always take another brand and say they can save their investment."

    What is our primary use case?

    Our customers also appreciate Everpure FlashArray. As I remember from my memory, our customers did not complain about Everpure FlashArray. The function is good, but the pricing and some of our customers prefer to upgrade the firmware or software by themselves. With Everpure FlashArray, you have to use an authorized engineer. I think this is a common concern from our customers, as they might prefer to do it by themselves.

    Everpure FlashArray has helped decrease my customer's storage footprint. Our customers always use Everpure FlashArray as a performance or hot data storage solution. The compression ratio is very good, and the throughput is excellent.

    What is most valuable?

    I have used Everpure FlashArray's Evergreen architecture for my upgrades and scaling up.

    Everpure FlashArray's continuous uptime capability is a really important function for my customer's ability to maintain operations.

    Everpure FlashArray has helped to decrease my customer's storage footprint.

    Everpure FlashArray has also helped to reduce downtime. The distribution and selling channel in Taiwan is not as strong compared to other countries, which is a consideration for our customers.

    What needs improvement?

    Our customers using Dell storage also use competing solutions. Our customers who have Everpure FlashArray may also have the NetApp AFF series or Dell Isilon.

    For how long have I used the solution?

    I have been dealing with Everpure FlashArray for four years.

    What do I think about the stability of the solution?

    Everpure FlashArray is very good with AI development. I would say Everpure FlashArray is very suitable for low downtime and critical mission storage. Customers who need critical mission storage and those chasing performance should consider this solution. Our customers have to realize that if they want to iterate fast in AI development, they need to invest in Everpure FlashArray.

    What do I think about the scalability of the solution?

    In the long term, I would recommend Everpure FlashArray. With the Evergreen program, you will always keep the hardware fresh, which is very beneficial. Our customers who may have an old NetApp with storage that is end of service or end of lifetime but is still being used for six or eight years in Taiwan are experiencing issues with old, unsecure machines that have no maintenance. I do not see this as very good because the machine just survives, but the productivity is very low. Everpure FlashArray always keeps the hardware fresh. Our customers can scale up or scale out, raise the performance, and expand the storage spaces by investing every year. From a sustainability perspective, I would say Everpure FlashArray is a better choice.

    How are customer service and support?

    I would rate Everpure FlashArray's technical support as nine out of ten. It is excellent.

    Which solution did I use previously and why did I switch?

    For now, our customers do not have the Evergreen program because of the price. Evergreen is an excellent product, but the total cost of ownership is too high. Our customers say that if they had Evergreen, they would upgrade their storage maybe every four years and could save on maintenance fees.

    How was the initial setup?

    The initial deployment is very smooth. We always just connect to the network and proceed. It is a very good experience to deploy Everpure FlashArray.

    What about the implementation team?

    Everpure FlashArray is more suitable with the NVIDIA DGX series because most computer science applications cannot build that much throughput to storage. If you are using the NVIDIA HGX, especially the NVIDIA DGX series, they can produce that much throughput and will stretch the performance. I would say Everpure FlashArray is more suitable for customers with performance requirements.

    What was our ROI?

    In the long term, I would recommend Everpure FlashArray. With the Evergreen program, you will always keep the hardware fresh.

    What's my experience with pricing, setup cost, and licensing?

    The only issue is the pricing. Because we have competition, our customers always take another brand and say they can save their investment. We always lose because of the pricing issue.

    Which other solutions did I evaluate?

    Our customers who have Everpure FlashArray may also have the NetApp AFF series or Dell Isilon.

    What other advice do I have?

    I cannot think of any negative feedback because I always prefer Everpure FlashArray. I would rate this review a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
    Last updated: Apr 16, 2026
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    PeerSpot user
    Presales System Engineer at TD SYNNEX
    Real User
    Top 20
    Jun 18, 2026
    Data resilience has improved and cybersecure storage demos now run with zero downtime
    Pros and Cons
    • "We experience fast demos and zero downtime; we do not experience any downtime with Pure Storage, thanks to resilience with Safe Mode, integration with backup software, and everything related to cyber resilience."

      What is our primary use case?

      I have been using Everpure FlashArray for five years with satisfactory results.

      My main use case for Everpure FlashArray is using it for demonstration and storage of anything in my company. For example, I demonstrate how Pure Storage is resilient when we try to change controllers and use the Evergreen program, showing how we can upgrade the storage controllers without degrading performance. I can show my clients how Pure Storage ensures security for data resiliency with Safe Mode Snapshots.

      What is most valuable?

      In my experience, the best feature Everpure FlashArray offers is Safe Mode, and I believe that resilience features such as live synchronization and synchronous and asynchronous replications are also standout attributes. The Evergreen program contributes to customer satisfaction because it allows them to upgrade without degrading performance.

      Both Safe Mode, resilience, live synchronization, and the Evergreen program make a significant difference for my clients, and Pure Storage performance and construction stand out to me.

      We experience fast demos and zero downtime; we do not experience any downtime with Pure Storage, thanks to resilience with Safe Mode, integration with backup software, and everything related to cyber resilience.

      I love how Fusion demonstrates for us how I can improve my storage and gain insights into security, and I appreciate the way automation is handled in Everpure FlashArray environment. Additionally, I find the chatbot incredibly helpful for when I need assistance with storage information. The single management pane of glass is crucial for our organization as it allows us to have simple operations.

      What needs improvement?

      I believe we have covered the most important features; the architecture of Pure Storage is essential, and features such as Safe Mode and Evergreen contribute to top-notch performance.

      Everything is satisfactory for me with Everpure FlashArray.

      What do I think about the stability of the solution?

      Everpure FlashArray is stable.

      What do I think about the scalability of the solution?

      The scalability of Everpure FlashArray is impressive because it offers a wide range of models, including those with 20 to 130 terabytes in a single model.

      How are customer service and support?

      Customer support is excellent; I find everything I need and receive great help.

      Which solution did I use previously and why did I switch?

      I have used different solutions before Everpure FlashArray, including NetApp and Dell EMC, which led me to switch.

      How was the initial setup?

      My experience with pricing, setup cost, and licensing is that it is acceptable overall.

      What was our ROI?

      While the cost of Pure Storage is a bit higher, when we calculate the return on investment, it shows that we save money in the long run.

      Everpure FlashArray has significantly decreased our organization's storage footprint; I achieve a 6-for-1 data duplication, which is substantial considering the costs associated with all-flash data on disks.

      What's my experience with pricing, setup cost, and licensing?

      My experience with pricing, setup cost, and licensing is that it is acceptable overall.

      What other advice do I have?

      The main concern my customers have relates to cyber resilience as they ask about problems with ransomware and performance degradation in systems. I can demonstrate how Pure Storage addresses these issues and the security it provides for customers.

      Pure Storage is better in terms of sustainability because it never crashes a controller or hardware, ensuring that nothing becomes obsolete; they can upgrade storage and controllers while maintaining good performance and power consumption, which also helps with savings and ESG initiatives.

      Everpure FlashArray has helped reduce downtime, but I cannot quantify the exact amount; it is significant.

      My advice to others considering Everpure FlashArray is to inquire about its performance, Safe Mode, and Evergreen programs. I would rate this product a ten out of ten.

      Which deployment model are you using for this solution?

      On-premises
      Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
      Last updated: Jun 18, 2026
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      Buyer's Guide
      Download our free Everpure FlashArray Report and get advice and tips from experienced pros sharing their opinions.
      Updated: October 2026
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      Buyer's Guide
      Download our free Everpure FlashArray Report and get advice and tips from experienced pros sharing their opinions.