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Oracle ATG OverviewUNIXBusinessApplication

Oracle ATG is #5 ranked solution in top eCommerce Platforms. PeerSpot users give Oracle ATG an average rating of 8 out of 10. Oracle ATG is most commonly compared to Oracle Commerce Cloud: Oracle ATG vs Oracle Commerce Cloud. The top industry researching this solution are professionals from a computer software company, accounting for 40% of all views.
What is Oracle ATG?
Oracle ATG Web Commerce enables you to deliver a personalized online buying experience for each customer by presenting relevant content and merchandizing, personalized search, customized marketing programs, and tailored websites.

Oracle ATG was previously known as ATG.

Buyer's Guide

Download the eCommerce Platforms Buyer's Guide including reviews and more. Updated: January 2022

Oracle ATG Customers
Agilent, Shenhua Group Corporation Ltd., Fox Head Inc., Netshoes, Mr. Price, Retail World AE, Sascar, Banca Transilvania, UL, Fox Head, Carolina Biological Supply, Groupe Dynamite
Oracle ATG Video

Oracle ATG Reviews

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Manager at a tech services company with 5,001-10,000 employees
Real User
Top 5Leaderboard
Good flexibility and stability, but needs some sort of native integration and a mechanism for user surveys and product reviews
Pros and Cons
  • "The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application."
  • "There should be some sort of native integration. All the integrations that we build are completely customized. There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that."

What is our primary use case?

It is a typical user journey. We configure products, and our customers use our site. They choose a product, and then they place a shipment request for the product.

What is most valuable?

The features that help us to change the product and pricing are good. They give us enough flexibility to manage this application.

What needs improvement?

There should be some sort of native integration. All the integrations that we build are completely customized. 

There should also be a mechanism for user surveys and product reviews. As of now, I don't see any feature related to these. It must have a provision for doing customer surveys and allowing customers to give product feedback. If I have a customer who purchased something on the website, there has to be a mechanism for a company to capture the feedback. This feature is currently not there. Similarly, if a customer wants to do a review of the product, there is no native feature for that. 

For how long have I used the solution?

I have been using this solution for a couple of years.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

It is scalable.

How are customer service and technical support?

As far as I can remember, we have never reached out to technical support because there wasn't any need as such. 

How was the initial setup?

My engineer would be able to answer this better, but my impression is that it was pretty straightforward. It took about three to four weeks.

What about the implementation team?

We have our own team for that. We have about five people for its deployment. We have a manager, a few developers, an architect, and a tester.

What other advice do I have?

I would recommend this solution. I would rate Oracle ATG a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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eCommerce Platforms
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