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OpenText Content Management Reviews

Vendor: OpenText
3.9 out of 5
Badge Leader

What is OpenText Content Management?

Featured OpenText Content Management reviews

OpenText Content Management mindshare

Product category:
As of July 2025, the mindshare of OpenText Content Management in the Enterprise Content Management category stands at 11.1%, up from 10.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Enterprise Content Management

PeerResearch reports based on OpenText Content Management reviews

TypeTitleDate
CategoryEnterprise Content ManagementJul 25, 2025Download
ProductReviews, tips, and advice from real usersJul 25, 2025Download
ComparisonOpenText Content Management vs SharePointJul 25, 2025Download
ComparisonOpenText Content Management vs OpenText Documentum Content ManagementJul 25, 2025Download
ComparisonOpenText Content Management vs IBM FileNetJul 25, 2025Download
Suggested products
TitleRatingMindshareRecommending
SharePoint3.916.4%79%160 interviewsAdd to research
OpenText Documentum Content Management3.812.1%83%32 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Government
14%
Computer Software Company
10%
Manufacturing Company
9%
Financial Services Firm
9%
Energy/Utilities Company
7%
Insurance Company
6%
Construction Company
4%
Retailer
4%
University
4%
Real Estate/Law Firm
3%
Healthcare Company
3%
Performing Arts
2%
Educational Organization
2%
Non Profit
2%
Comms Service Provider
2%
Transportation Company
2%
Wholesaler/Distributor
2%
Legal Firm
2%
Hospitality Company
2%
Media Company
2%
Consumer Goods Company
1%
Logistics Company
1%
Outsourcing Company
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Marketing Services Firm
1%
Recruiting/Hr Firm
1%

Compare OpenText Content Management with alternative products

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OpenText Content Management customers

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OpenText Content Management reviews

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Jaideep MS - PeerSpot user
Practice Director at a outsourcing company with 51-200 employees
Verified user of OpenText Content Management
Feb 14, 2025
Enables effective document control yet requires better affordability and clarity

Pros

"The version controls and the business workspace part integrate well with SAP and OpenText, providing granular level control over who accesses the workspace. "

Cons

"The cost of the product could be improved. "
Bala Raju - PeerSpot user
Application Development Team Lead at Accenture
Verified user of OpenText Content Management
Sep 5, 2024
Permissions management is really good and offer classification categories for searching data
Find out what your peers are saying about OpenText Content Management. Updated May 2025
863,429 professionals have used our research since 2012.
Nagaraj Appavoo - PeerSpot user
Team lead at Air Products
Verified user of OpenText Content Management
Oct 29, 2023
Can be used to define the entire lifecycle of a document, but its performance and consistency could be improved

Pros

"The solution's automatic document numbering, state management, and process flow are very useful features to go through the full cycle of the document."

Cons

"The solution's performance, stability, and consistency could be improved."
Mukesh Giri - PeerSpot user
Senior Solution Architect at Freeport LNG Development, L.P.
Verified user of OpenText Content Management
Jun 16, 2024
Offers an engineering document management system and supports multiple database partners

Pros

"The engineering document management system is one of the most valuable features."

Cons

"More out-of-the-box automation features should be added to OpenText Extended ECM."
PeerSpot user
Technical Lead at a financial services firm with 51-200 employees
Verified user of OpenText Content Management
Nov 12, 2023
Enables collaboration and improves productivity, but is a bit limited for complex use cases

Pros

"We also have a module on top of the Content Server called WebReports that has been one of the things that helped us facilitate the workflow and give managers good reporting and visibility into where everything is. Being able to use that on top of the Content Server was a big help."

Cons

"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
Kathiravan Rajendran - PeerSpot user
Systems Admin Consultant at Pacific Life
Verified user of OpenText Content Management
Oct 31, 2023
Serves as a single source of support for the company but has scalability issues

Pros

"Smart Viewing videos are most valuable for the end users. The end users like the look and feel of Smart View. It's similar to SharePoint, with the latest HTML5 features, filters, and everything. It's like online shopping."

Cons

"We had some issues with scalability in the production. So, I would rate it a five out of ten. "
MatthewSmith2 - PeerSpot user
Senior Account Manager at Syntergy
Verified user of OpenText Content Management
Oct 29, 2023
Has the ability to add metadata and use that to categorize information, but its user interface could be improved

Pros

"The ability to add metadata and use that to categorize information is a valuable feature of OpenText Extended ECM."

Cons

"OpenText Extended ECM's user interface could be improved."
PeerSpot user
Team lead at a manufacturing company with 10,001+ employees
Verified user of OpenText Content Management
Oct 29, 2023
Saves time and increases the productivity of an organization, but the tier-one support is slow

Pros

"WebReports has a lot of capabilities that offer good opportunities to customize the applications the way we want to."

Cons

"The initial setup can get really complicated, and it takes time."