OpenText AI Operations Management vs Splunk AppDynamics comparison

OpenText AI Operations Management vs. Splunk AppDynamics

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

5.6

Organizations experience differing returns on OpenText AI Operations, with up to 90% gains from module integration and orchestration.

Sentiment score

6.5

Splunk AppDynamics boosts productivity, enhances application performance, saves time, and offers cost-effective benefits, improving customer experience and efficiency.

No quotes available

For more quotes and insights, download the OpenText AI Operations Management report

Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.

Technology lead at Infosys

According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.

For more quotes and insights, download the Splunk AppDynamics report

Back office at Reliance Industries Ltd

To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.

Konstantinos Michailidis

Digital Performance Tester at Amdocs

Customer Service

Sentiment score

5.1

OpenText AI Operations Management's customer service is responsive, but technical support quality varies due to offshoring and time zone issues.

Sentiment score

7.2

Splunk AppDynamics' support receives mixed reviews; praised for responsiveness but criticized for resolution times and technical expertise.

OpenText goes out to bring the right people to answer any inquiries I have.

Data Platforms Manager at a media company with 5,001-10,000 employees

My team works with the customer success team for technical support and customer service for OpenText AI Operations Management.

For more quotes and insights, download the OpenText AI Operations Management report

Product Line Manager at a tech consulting company with 11-50 employees

AppDynamics is much more helpful.

Eduardo Gallardo

Director of Technical Part at NOS SGPS

We got a contact, an account manager, to work directly with for technical support.

NagadevanMuthusamy

Performance Engineer at a pharma/biotech company with 10,001+ employees

They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.

For more quotes and insights, download the Splunk AppDynamics report

Back office at Reliance Industries Ltd

Scalability Issues

Sentiment score

7.4

OpenText AI Operations excels in managing large-scale deployments, supporting diverse infrastructures with some performance tuning required.

Sentiment score

7.3

Splunk AppDynamics scales well across environments with ease, though costs and setup size may impact user perceptions.

The stability and scalability depend on architectural considerations and the company's specific situation.

For more quotes and insights, download the OpenText AI Operations Management report

Product Line Manager at a tech consulting company with 11-50 employees

We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

I would rate the scalability of Splunk AppDynamics as a nine out of ten.

Konstantinos Michailidis

Digital Performance Tester at Amdocs

I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.

reviewer2756163

Development Operations Engineer at a retailer with 10,001+ employees

For more quotes and insights, download the Splunk AppDynamics report

Stability Issues

Sentiment score

6.9

OpenText AI Operations Management is generally stable and reliable, with minor issues during upgrades and environmental changes.

Sentiment score

7.8

Users find Splunk AppDynamics stable and reliable, with minor issues resolved by testing, rating it superior to Dynatrace.

We are following approximately 10,000 metrics and logs, and the platform performs pretty well.

For more quotes and insights, download the OpenText AI Operations Management report

Product Line Manager at a tech consulting company with 11-50 employees

It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.

Back office at Reliance Industries Ltd

Splunk AppDynamics is superior to any alternative, including Dynatrace.

For more quotes and insights, download the Splunk AppDynamics report

Technology lead at Infosys

Room For Improvement

OpenText AI Operations Management needs scalability, UI improvements, simplified licensing, better integration, enhanced support, and cost-effective solutions.

Users seek improved integration, easier dashboards, UI enhancements, better monitoring, analytics, usability, AI, pricing, and support in Splunk AppDynamics.

Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized.

Product Line Manager at a tech consulting company with 11-50 employees

Splunk is more business-friendly due to its prettier interface.

For more quotes and insights, download the OpenText AI Operations Management report

Data Platforms Manager at a media company with 5,001-10,000 employees

Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.

reviewer2674446

Senior Principal, Enterprise Architect at a computer software company with 201-500 employees

If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.

Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.

Eduardo Gallardo

Director of Technical Part at NOS SGPS

For more quotes and insights, download the Splunk AppDynamics report

Setup Cost

OpenText AI Operations Management is costly initially but offers flexible pricing, automation benefits, and moderate affordability despite complexity.

Enterprise users find Splunk AppDynamics costly due to licensing and feature fees, requiring budgeting against potential ROI.

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.

For more quotes and insights, download the OpenText AI Operations Management report

Data Platforms Manager at a media company with 5,001-10,000 employees

We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.

reviewer2756163

Development Operations Engineer at a retailer with 10,001+ employees

Overall, I consider Splunk AppDynamics an expensive product; it's very expensive.

Per Eklund

Manager, System Scom at Handelsbanken

Customers have to pay a premium price, however, they receive considerable value from the product.

Muhammad Zeeshan Siddiqui

Head of Technology and Services at arwentech

For more quotes and insights, download the Splunk AppDynamics report

Valuable Features

OpenText AI Operations Management enhances IT efficiency with integration, event correlation, automation, anomaly detection, scalability, and customizable dashboards.

Splunk AppDynamics enhances performance monitoring with real-time insights, AI detection, user-friendly dashboards, and deep code analysis.

This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.

Data Platforms Manager at a media company with 5,001-10,000 employees

We have a platform where we are collecting metrics, logs, and traces for OpenText AI Operations Management, and if there is an anomaly, we directly open a ticket in our ITSM system.

For more quotes and insights, download the OpenText AI Operations Management report

Product Line Manager at a tech consulting company with 11-50 employees

We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.

Back office at Reliance Industries Ltd

The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.

Mohammed Hassan

Regional Director at iSecureMind

This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.

For more quotes and insights, download the Splunk AppDynamics report

Technology lead at Infosys

Categories and Ranking

OpenText AI Operations Mana...

Ranking in IT Operations Analytics

7th

Average Rating

7.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

Event Monitoring (7th), Cloud Monitoring Software (20th)

Splunk AppDynamics

Ranking in IT Operations Analytics

2nd

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

259

Ranking in other categories

Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (6th), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of January 2026, in the IT Operations Analytics category, the mindshare of OpenText AI Operations Management is 4.0%, up from 2.0% compared to the previous year. The mindshare of Splunk AppDynamics is 14.9%, down from 21.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Operations Analytics Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	14.9%
OpenText AI Operations Management	4.0%
Other	81.1%

IT Operations Analytics

Featured Reviews

Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards

Product Line Manager at a tech consulting company with 11-50 employees

OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

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Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard

Technology lead at Infosys

Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.

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881,082 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

11%

Performing Arts

Outsourcing Company

Financial Services Firm

26%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	35

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	36
Large Enterprise	194

Questions from the Community

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...

What needs improvement with Micro Focus Operations Bridge?

What is your primary use case for Micro Focus Operations Bridge?

I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

What do you like most about AppDynamics?

The solution saves time and cost.

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

OpsRamp vs OpenText AI Operations Management

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Product Reports

OpenText AI Operations Management

January 2026

OpenText AI Operations Management report

Download OpenText AI Operations Management product report

Download Splunk AppDynamics product report

Splunk AppDynamics

January 2026

Also Known As

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

No data available

Overview

OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.

OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.

What are the key features of OpenText AI Operations Management?

Event Correlation: Integrates and correlates event data for improved incident response.
Centralized Alerts: Raises alerts efficiently to streamline IT operations.
Comprehensive Dashboard: Consolidates information for better visibility.
Hybrid Cloud Support: Manages AWS, GCP, and on-premises environments.
Automation: Enhances operations with server automation and performance management.

What benefits do users find with OpenText AI Operations Management?

Operational Efficiency: Streamlines IT processes for quicker issue resolution.
Transparency: Offers robust reporting and data centralization for clarity.
Resource Management: Improves management of IT resources and service perspectives.
Scalability: Accommodates growth with flexible architecture.
Noise Reduction: Decreases event noise to enhance response efficiency.

OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

GE Money Bank, Bank AlJazira, Tech Mahindra

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers