PRTG Network Monitor and OpenText AI Operations Management compete in the network management category. Based on the details, PRTG has an edge for smaller deployments due to its cost-effectiveness, while OpenText is favored for large-scale automation.
Features: PRTG Network Monitor offers rapid deployment, intuitive interface, and comprehensive monitoring capabilities. OpenText AI Operations Management features adaptable monitoring, automation of routine tasks, and seamless integration with other systems.
Room for Improvement: PRTG's costs can spike with scaling in complex environments, and there is room for enhancing its overall scalability. User feedback suggests improving alert customization. OpenText AI Operations Management faces criticism for high costs with added modules, and needs better pricing transparency. Some users find its setup process challenging.
Ease of Deployment and Customer Service: PRTG is praised for its quick learning curve and vendor support. OpenText provides automation that simplifies management for large organizations but may require more guidance during initial implementation. Both products offer good support but cater to different scales of operation.
Pricing and ROI: PRTG Network Monitor is competitively priced with a free version available, offering significant ROI through proactive network monitoring. OpenText AI Operations Management, although more expensive, provides ROI by reducing labor costs with its automation features, making it suitable for larger enterprises.
It provides accurate data for utilization, allowing us to monitor and optimize our investments in WAN connection capacity.
After introducing PRTG Network Monitor, we have saved time, and it's easy for everybody to monitor everything.
I have seen a return on investment with PRTG Network Monitor as it has saved a lot of time, and its monitoring has reduced manpower requirements, which has been helpful.
OpenText goes out to bring the right people to answer any inquiries I have.
They resolve our queries 24/7.
The setup process is well-documented, making it easy to deploy.
Tutorials are available so I can manage any issue with PRTG Network Monitor easily.
On a scale of one to ten, scalability is rated as 9.5.
PRTG Network Monitor has the ability to scale and add new devices.
You can install them in each network, even if they are not connected, and it works.
We haven't needed vendor support for the last three years, which demonstrates the product's stability.
PRTG Network Monitor is stable in my experience, and I have not encountered issues with crashes or downtime.
Splunk is more business-friendly due to its prettier interface.
They need to improve application performance monitoring, error tracing mechanisms, and log management.
PRTG Network Monitor should provide syslog monitoring since it is not available at this time.
PRTG Network Monitor can sometimes be too detailed and cluttered at the beginning, making it heavy to use.
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours.
The licensing part is a recurring license for every year, which is very affordable, making PRTG Network Monitor budget-friendly.
Pricing is by the number of devices, not by sensor.
The prices are very high for PRTG Network Monitor.
This integration ensures that when monitoring systems alert and subsequently resolve, tickets are automatically created and closed.
PRTG Network Monitor already provided me with 100 free sensors, which is enough for my network monitoring.
PRTG Network Monitor has a good dashboard that shows each and every piece of information, so we can easily find out what is happening with the systems.
These reports help me in my day-to-day work, and I rely on them because they provide proof during escalation, with exact downtime logs and related information.
| Product | Market Share (%) |
|---|---|
| PRTG Network Monitor | 5.0% |
| OpenText AI Operations Management | 0.5% |
| Other | 94.5% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 7 |
| Large Enterprise | 35 |
| Company Size | Count |
|---|---|
| Small Business | 57 |
| Midsize Enterprise | 18 |
| Large Enterprise | 41 |
OpenText AI Operations Management centralizes event correlation and monitoring across infrastructures, prioritizing scalability and automation for efficient alert management. It empowers organizations with transparency and insights essential for effective IT resource management in hybrid cloud environments.
OpenText AI Operations Management offers comprehensive solutions for event correlation, integration, and centralized alert management. With capabilities that streamline operations, this tool supports efficient IT management across AWS, GCP, and on-premises environments. Despite requiring improvements in performance and usability, its robust reporting and seamless monitoring provide valuable insights for root cause analysis. Users leverage this platform to integrate event data, automate incidents, and manage hybrid infrastructures effectively, making it a key component in enhancing service perspectives globally. Its heavy architecture and reliance on Java and Flash, coupled with complex licensing and pricing, necessitate attention to functionality and support areas.
What are the key features of OpenText AI Operations Management?OpenText AI Operations Management is widely implemented in industries requiring comprehensive monitoring capabilities. Organizations benefit from its ability to consolidate tools and manage events effectively across hybrid environments. The integration of incident automation and performance evaluation tools is particularly beneficial for those looking to enhance compliance support and reduce response times. Despite some challenges, the platform remains a valuable asset in managing complex IT environments and improving operational effectiveness.
PRTG Network Monitor runs on a Windows machine within your network, collecting various statistics from the machines, software, and devices which you designate. PRTG comes with an easy-to-use web interface with point-and-click configuration. You can easily share data from it with non-technical colleagues and customers, including via live graphs and custom reports. This will let you plan for network expansion, see what applications are using most of your connection, and make sure that no one is hogging the entire network just to torrent videos.
To monitor a large IT environment, it's important to be able to scale PRTG up. Paessler PRTG Enterprise Monitor includes all the proven capabilities of PRTG Network Monitor, which are enhanced by exclusive ITOps Board for a service-oriented, central overview of multiple PRTG servers.
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