One Identity Defender Reviews

What is our primary use case?

We use One Identity Defender for network protection.

What is most valuable?

One Identity Defender has good network protection.

What needs improvement?

We have some clients that are wanting to protect their Apache web servers with One Identity Defender but all the research I have done says cannot be done. It can only be oriented to an IIS server. One Identity Defender should have more integration with more types of web servers.  Here in Africa, most of the environments are still using UNIX. It might be because it would cost more to move to a Microsoft environment and that is why it is being avoided. However, some are using UNIX but One Identity Defender only supports SSH and an active directory environment. They should look into expanding their environment integration to incorporate all the Unix system services.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

One Identity Defender is stable. I have worked with Vasco previously and One Identity Defender is better.

What do I think about the scalability of the solution?

The solution is scalable.

How are customer service and support?

The technical support is good, but we receive a quick response. However, their knowledge and information are typically good.

Which solution did I use previously and why did I switch?

I have previously used Vasco.

How was the initial setup?

The installation is straightforward.

What other advice do I have?

In attempting to have One Identity Defender work with the Apache web server I asked the users to use their active directory password to authenticate themselves as a user of Apache and it worked. However, using the password of the active directory is not a problem but using the OTP has been giving us difficulties. If they could fix this it would be perfect. My advice to others is before implementing One Identity Defender, you have to know what environment you are using. You cannot implement One Identity Defender if there is no active directory (AD) environment, this is the only challenge. There are other solutions that can handle other environments but not this solution. I rate One Identity Defender a seven out of ten.