Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.
Okta Customer Identity is valued for features like access management, multifactor authentication, and SSO that enhance security and usability. It is economical compared to IBM and CyberArk while ensuring no password hash is saved in the cloud. Improvements are needed in biometrics, provisioning, user export, scalability, and integration. Challenges include user profile imports from multiple Active Directory integrations, prompting concerns among buyers about its efficiency.