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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Okta Platform provides essential authentication that simplifies access to multiple applications while ensuring security.
It streamlines onboarding, reduces risk, and decreases the need for support tickets.
Its integration capabilities and ease of use make it highly valuable for various applications.
Features like Single Sign-On and Multi-Factor Authentication enhance security and productivity.
Okta Platform is cost-effective and highly reliable, offering significant return on investment through time savings and improved security posture.

CONS

Okta Platform is reported to have some downtime, affecting reliability.
There are challenges with integration, particularly with Scope, Cognito, and AWS, often requiring more manual intervention."
Okta Platform lacks on-premises deployment options, limiting hybrid solution capabilities.
Pricing is a concern as Okta is considered expensive compared to competitors and lacks affordability for small-scale industries.
Support response from Okta is often slow, and customer support could be improved.
 

Okta Platform Pros review quotes

it_user597186 - PeerSpot reviewer
Technology Manager at a pharma/biotech company with 51-200 employees
Jan 27, 2017
Account creation and disabling people on time has made our team more productive.
Informat2f02 - PeerSpot reviewer
Information Security Design Engineer at a manufacturing company with 10,001+ employees
May 23, 2018
Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD.
HA
Application Support Engineer at a computer software company with 201-500 employees
May 23, 2018
Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works.
Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.
it_user877146 - PeerSpot reviewer
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 23, 2018
The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process.
JS
Consultant at a tech services company with 201-500 employees
May 31, 2018
It has a wide range of MFA options. I prefer "Okta Verify" out of them all.
MJ
Service Desk Administrator at a tech services company with 1,001-5,000 employees
May 31, 2018
It made things a lot easier, especially with passwords.
reviewer947787 - PeerSpot reviewer
Founder & Sr Managing Director at a tech services company with self employed
Oct 22, 2018
Okta's great for their federation capabilities where it lets the IT team enable business with anyone using common federation features across SaaS, PaaS, IaaS, and internal applications.
RS
CEO at a tech services company with 11-50 employees
Nov 4, 2019
The most valuable aspects of the solution are the integration with external websites one-factor authentication.
AP
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Nov 7, 2019
The most valuable feature of this solution for most customers is access management.
EQ
Manager, Identity Management Services at Verisk Analytics
Mar 17, 2020
Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes.
 

Okta Platform Cons review quotes

it_user597186 - PeerSpot reviewer
Technology Manager at a pharma/biotech company with 51-200 employees
Jan 27, 2017
A couple of improvements with the lifecycle management that will help companies that don't have an HRIS system to help manage contractors and contingent workers would be to add ways to disable their accounts once a certain time point is designated.
Informat2f02 - PeerSpot reviewer
Information Security Design Engineer at a manufacturing company with 10,001+ employees
May 23, 2018
UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions.
HA
Application Support Engineer at a computer software company with 201-500 employees
May 23, 2018
Maybe the interface could use some work but, for the most part, the tool is pretty cool.
Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,376 professionals have used our research since 2012.
it_user877146 - PeerSpot reviewer
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 23, 2018
We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.
JS
Consultant at a tech services company with 201-500 employees
May 31, 2018
RESTful Web Service calls and their response seem a bit slow.
MJ
Service Desk Administrator at a tech services company with 1,001-5,000 employees
May 31, 2018
On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user.
reviewer947787 - PeerSpot reviewer
Founder & Sr Managing Director at a tech services company with self employed
Oct 22, 2018
Better multi-factor authentication integration and support, it's around v2.0 and will need a 3.0 release for maturity.
RS
CEO at a tech services company with 11-50 employees
Nov 4, 2019
The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based.
AP
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Nov 7, 2019
This solution would be improved by adding biometrics features.
EQ
Manager, Identity Management Services at Verisk Analytics
Mar 17, 2020
SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service.