Frontegg vs Okta Customer Identity comparison

Frontegg and Okta are both solutions in the Customer Identity and Access Management (CIAM) category. Frontegg is ranked #13, while Okta is ranked #5 with an average rating of 9.0. Frontegg holds a 3.9% mindshare in CIaA, compared to Okta’s 8.4% mindshare. Additionally, 100% of Frontegg users are willing to recommend the solution, compared to 100% of Okta users who would recommend it.

Frontegg

Read 6 Frontegg reviews

813 Views
520 Comparison Views

100% willing to recommend

Okta Customer Identity

Read 18 Okta Customer Identity reviews

807 Views
807 Comparison Views

100% willing to recommend

Frontegg

Okta Customer Identity

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 27, 2025

Okta Customer Identity and Frontegg compete in the identity and access management category. Frontegg appears to have the upper hand due to its superior array of features, enhancing overall productivity and user experience.

Features: Okta Customer Identity focuses on providing secure user authentication, seamless multi-factor authentication, and easy integration with various applications. Frontegg offers advanced user self-service, flexible authentication methods, and robust integration capabilities, alongside additional developer-friendly tools and API support.

Room for Improvement: Okta could enhance its developer tools, expand feature flexibility, and simplify its admin dashboard before Frontegg. Frontegg might work on reducing its initial investment cost, expanding its documentation for users, and streamlining its operational processes to appeal to a broader market.

Ease of Deployment and Customer Service: Okta Customer Identity provides a straightforward deployment and reliable customer service support. Frontegg complements its efficient deployment model with exceptional customer service, featuring dedicated and personalized assistance giving it an edge in support.

Pricing and ROI: Okta Customer Identity offers a competitive setup cost and solid ROI due to its efficient pricing strategy. Frontegg, with a slightly higher initial investment, justifies the expense with enhanced features and promising ROI due to its comprehensive capabilities.

To learn more, read our detailed Frontegg vs. Okta Customer Identity Report (Updated: September 2025).

Buyer's Guide

Frontegg vs. Okta Customer Identity

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Frontegg

Ranking in Customer Identity and Access Management (CIAM)

13th

Average Rating

9.6

Reviews Sentiment

8.7

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (19th), Authentication Systems (36th)

Okta Customer Identity

Ranking in Customer Identity and Access Management (CIAM)

5th

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Frontegg is 3.9%, down from 7.2% compared to the previous year. The mindshare of Okta Customer Identity is 8.4%, up from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Identity and Access Management (CIAM) Market Share Distribution
Product	Market Share (%)
Okta Customer Identity	8.4%
Frontegg	3.9%
Other	87.7%

Customer Identity and Access Management (CIAM)

Featured Reviews

reviewer1660836

DevOps Manager at a computer software company with 11-50 employees

Gives us everything we need to ensure that our customers have a safe and reliable authentication system

It would be nice to have a export button to file with all tenants/users so that in case of a disaster we will have the option to restore the users from file. For security certifications, we need to make sure we can restore all of our products and data in minimal time. We are backing up the data using the API but it will be better to export everything to an external file so in case of a disaster or mistake from our side, we can have the option to reload all the users and assign them to the relevant tenant as fast as possible

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Chetanya Sharma

IT Administrator at SentinelOne

Has improved secure access to all applications through a single login point

Stability and the UI/UX of Okta Customer Identity are fine as they are; I do not see any need for improvement in those areas. From the user perspective, everything is good and no change is needed. I do not think any biometrical features for authentication or limitations from Okta Customer Identity on request systems can be added at this moment. Some users face challenges after upgrades. Whenever we upgrade Okta Customer Identity, there is no challenge or blocker from Okta Customer Identity. However, I have seen cases where there might be issues with InTune or JumpCloud due to sync delays from their end; Okta Customer Identity was fine at that moment. After Okta Customer Identity made an upgrade process, we had some challenges with the integration of Okta Customer Identity and Jamf. The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf. The only point for improvement is the upgrade process.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Every feature is multi-tenant by design, making different customer requests effortless to provide."

"We like the SSO, permissions and roles, multiple workspaces, and react login components."

"The MFA policy via Frontegg allows us to enable/disable/enforce the Multi-Factor Authentication policy of our users and to enhance security and adhere to modern standards."

"Their developers were always willing to meet even though we are in very different time zones."

"The admin portal layer is super useful and saves valuable front-end development time."

"It has Audit Log and many cool features that if we were to develop them by ourselves, it would require a lot of research and development resources. Frontegg gives us everything we need to ensure that our customers have a safe and reliable authentication system in which they can also manage some of the features and roles by themself which gives them more control over their environment."

"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."

"The most valuable feature of Okta Customer Identity is its SSO because it's very easy to use and it's user-friendly. Even the admin portal of the solution is very user-friendly, and you can walk through it with ease. Okta Customer Identity is not a complicated solution, and even the workflow automation feature is very, very easy to understand."

"Overall, I would rate Okta Customer Identity a ten."

"Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products."

"The end user's ease of use is the most valuable feature."

"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."

"The main benefits Okta Customer Identity provides to users include single point of login for all applications and single authentication, which saves time and reduces frustration."

"Adaptive authentication in Okta Customer Identity is a flexible feature that is very secure and user-friendly."

More Okta Customer Identity pros

Cons

"Frontegg is fairly stable, however, we are looking forward to some promised capabilities, such as more tightly integrated Feature Flag support."

"The PHP SDK is limited. It's not a huge deal as we can just use their web API directly, but it is something to note if you're using PHP.‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎ ‎‏‏‎"

"It would be nice to have a backup export with all tenant/users so that in case of a mistake we can have the option to restore the users."

"The web interface is missing a way to delete a workspace. I have accidentally created a workspace and was not able to delete it. It's a minor thing that should be supported."

"We're hoping to see more user management-related features, according to Frontegg's roadmap."

"We really like the ability to add the same user across tenants. From a UX perspective, the flow can be betterized."

"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."

"Okta has a limitation with directory integrations. If you have multiple Active Directory integrations, the user distinguished name (DN) and the manager DN don't get imported properly into the Okta user profile."

"I would like to see the provisioning simplified."

"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."

"Okta Customer Identity analytics and reporting tools do not help much to improve customer engagement strategies."

"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."

"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."

"In Okta Identity Governance and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and switches is not currently available."

More Okta Customer Identity cons

Pricing and Cost Advice

Information not available

"Okta Customer Identity is not an expensive solution."

"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."

"Okta's pricing is right where it needs to be and right in the middle of the market."

"The price of the solution is fair for what it offers."

"The solution is really expensive."

"Pricing might be high, but it comes down when the number of people using the product goes up."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

Educational Organization

Financial Services Firm

Government

Computer Software Company

12%

Marketing Services Firm

10%

Manufacturing Company

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	8

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	5
Large Enterprise	10

Questions from the Community

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Earn 20 points

What do you like most about Okta Customer Identity?

Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.

See all answers

What is your experience regarding pricing and costs for Okta Customer Identity?

Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products. Further details on costs would require consultation with our sales team.

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What needs improvement with Okta Customer Identity?

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Compared 21% of the time

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Compared 12% of the time

Microsoft Entra Verified ID vs Okta Customer Identity

Compared 9% of the time

Ping Identity Platform vs Okta Customer Identity

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Product Reports

Buyer's Guide

Single Sign-On (SSO)

October 2025

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Buyer's Guide

Okta Customer Identity

October 2025

Download Okta Customer Identity product report

Overview

Frontegg is a user management platform, designed for the Product-Led Growth (PLG) era. Frontegg provides blazing-fast integration of a powerful user infrastructure, designed to handle modern application use-cases.

Our platform supports app builders by covering all the way from fundamental authentication flows to the most advanced capabilities such as complex organizational structures (multi-tenancy), fine-grained authorization, API-token management, self-service admin portal for end-users, subscription enforcement, single-sign-on (SSO), and much more.

Frontegg’s interfaces are embedded as a UI layer within your app and becomes a customer-facing management interface for your end-users, both on the personal and workspace levels. Frontegg also powers-up your backend through rich SDKs supported in various languages and frameworks.

Pricing: Starts at $249/m

Frontegg

Okta Customer Identity is an identity service that enables frictionless experience, speed-to-market, centralized management, and internet-scale security. Okta Customer Identity is developer friendly and secure with minimal custom code.

Okta

Sample Customers

Information Not Available

FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise

Buyer's Guide

Frontegg vs. Okta Customer Identity

September 2025

Free Report: Frontegg vs. Okta Customer Identity

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