We performed a comparison between Okta Customer Identity and SAP Customer Identity and Access Management based on real PeerSpot user reviews.
Find out what your peers are saying about Auth0, ForgeRock, Omada and others in Customer Identity and Access Management (CIAM)."It is very seamless."
"The end user's ease of use is the most valuable feature."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"We can integrate two-factor authentication with the applications."
"The solution has great multifactor authentication."
"There is no password hash saved on the cloud, which is the part that I like the most."
"The most valuable feature of this solution for most customers is access management."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"Seamless integration is the most valuable feature. There is a there is some functionality where you could go and be enabled and disable everything, you can do it with no time."
"The most valuable aspect of the product is the provisioning of a lot of SAP systems. It offers automated provisioning."
"What I'd like to see improved in Okta Customer Identity is the process of exporting users. Currently, it lacks this feature, and you have to use a third-party tool to export users from the group. Exporting users should be very easy, though I did notice that Okta Customer Identity is being upgraded from time to time, and I've been seeing much improvement in it compared to the previous years."
"Users sometimes have difficulty getting verification codes."
"The product must be provided for free."
"All of the governance functionality and privileged account management could be improved."
"This solution would be improved by adding biometrics features."
"I would like to see the provisioning simplified."
"In the future, we'd like to see the product implement more security features, like, for example, zero-trust."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"The automated provisioning only works well with the SAP products and there are some problems with the non-SAP products. Even if it is SAP, if it is a non-ABAP system, it is a little bit problematic."
"Only component, I would think the database is inbuilt. So you could use only SAP provided the API to extract. And there is one channel I experienced during the data migration, which is which allow us to create the customer or delete the Customer. And it won't allow for any change. The data migration needs improvement."
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Okta Customer Identity is ranked 4th in Customer Identity and Access Management (CIAM) with 12 reviews while SAP Customer Identity and Access Management is ranked 9th in Customer Identity and Access Management (CIAM) with 2 reviews. Okta Customer Identity is rated 8.4, while SAP Customer Identity and Access Management is rated 8.6. The top reviewer of Okta Customer Identity writes "Ability to work with a wide range of applications and security mechanisms". On the other hand, the top reviewer of SAP Customer Identity and Access Management writes "A set of tools that allows you to manage user access to the Fiori apps and specify what users can do and see in the apps". Okta Customer Identity is most compared with Microsoft Entra Verified ID, ForgeRock, Microsoft Entra External ID, Auth0 and Frontegg, whereas SAP Customer Identity and Access Management is most compared with Auth0 and Salesforce Identity.
See our list of best Customer Identity and Access Management (CIAM) vendors.
We monitor all Customer Identity and Access Management (CIAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
