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Okta Customer Identity vs Transmit Security comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Customer Identity
Ranking in Customer Identity and Access Management (CIAM)
5th
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
18
Ranking in other categories
No ranking in other categories
Transmit Security
Ranking in Customer Identity and Access Management (CIAM)
9th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
Remote Access (24th), Identity Management (IM) (19th), Passwordless Authentication (5th)
 

Mindshare comparison

As of October 2025, in the Customer Identity and Access Management (CIAM) category, the mindshare of Okta Customer Identity is 8.4%, up from 7.1% compared to the previous year. The mindshare of Transmit Security is 2.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Identity and Access Management (CIAM) Market Share Distribution
ProductMarket Share (%)
Okta Customer Identity8.4%
Transmit Security2.8%
Other88.8%
Customer Identity and Access Management (CIAM)
 

Featured Reviews

Chetanya Sharma - PeerSpot reviewer
Has improved secure access to all applications through a single login point
Stability and the UI/UX of Okta Customer Identity are fine as they are; I do not see any need for improvement in those areas. From the user perspective, everything is good and no change is needed. I do not think any biometrical features for authentication or limitations from Okta Customer Identity on request systems can be added at this moment. Some users face challenges after upgrades. Whenever we upgrade Okta Customer Identity, there is no challenge or blocker from Okta Customer Identity. However, I have seen cases where there might be issues with InTune or JumpCloud due to sync delays from their end; Okta Customer Identity was fine at that moment. After Okta Customer Identity made an upgrade process, we had some challenges with the integration of Okta Customer Identity and Jamf. The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf. The only point for improvement is the upgrade process.
reviewer2382384 - PeerSpot reviewer
Good in terms of customization and security, offers flexible deployment, and easy to use
I like Transmit FlexID, which is more focused on user-based identity. Transmit interface is flexible and user-friendly, which is important for our workload. Switching from one authentication code to multiple exposure or two-factor authentication (MFA) is seamless. Transmit provides security and addresses sensitive administrative work on both technical ends. Their authentication suite helps us secure our infrastructure. Overall, I'd rate Transmit highly in security.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases."
"We primarily use it to manage the community onboarding and offboarding of users, and it's quite a simple solution for that."
"The main benefits Okta Customer Identity provides to users include single point of login for all applications and single authentication, which saves time and reduces frustration."
"As far as our security team is concerned, the ease of implementing multifactor authentication is definitely the biggest value for our organization."
"The most valuable features of Okta Customer Identity are there is no infrastructure cost, integrated, has plenty of documentation, and is user-friendly."
"We can integrate two-factor authentication with the applications."
"There is no password hash saved on the cloud, which is the part that I like the most."
"It is very seamless."
"Transmit interface is flexible and user-friendly, which is important for our workload. Switching from one authentication code to multiple exposure or two-factor authentication (MFA) is seamless."
 

Cons

"This solution would be improved by adding biometrics features."
"In Okta Identity Governance and Okta Privileged Access, some features are still being developed. Integration with Active Directory servers, Cisco routers, and switches is not currently available."
"All of the governance functionality and privileged account management could be improved."
"Some limitations in scalability. Each application we work with can be completely different, resulting in highly variable implementation processes."
"The integration process takes a bit longer than we would want it to."
"The only issue with Okta Customer Identity is after the upgrade process; we have some issues with the integration between Okta Customer Identity and Jamf."
"The initial setup could be easier to do."
"There is an access request system that is very limited access to the systems available for end-users. The access request should improve in Okta Customer Identity."
"Pricing is an area where Transmit Security could improve. The pricing needs to be more competitive."
 

Pricing and Cost Advice

"Okta Customer Identity is not an expensive solution."
"Pricing might be high, but it comes down when the number of people using the product goes up."
"The solution is really expensive."
"Okta's pricing is right where it needs to be and right in the middle of the market."
"The price of the solution is fair for what it offers."
"We pay 23 pence (approximately $0.30 USD) per user, annually, for 150,000 users."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Marketing Services Firm
10%
Manufacturing Company
9%
Energy/Utilities Company
7%
Financial Services Firm
34%
Retailer
9%
Healthcare Company
5%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise5
Large Enterprise10
No data available
 

Questions from the Community

What do you like most about Okta Customer Identity?
Okta has more when it comes to the policy level. It has distinctive features where you can do a mix and combination to have users access applications for various business cases.
What is your experience regarding pricing and costs for Okta Customer Identity?
Okta Customer Identity is considered cheaper compared to other tools in the market, such as IBM and CyberArk products. Further details on costs would require consultation with our sales team.
What needs improvement with Okta Customer Identity?
Stability and the UI/UX of Okta Customer Identity are fine as they are; I do not see any need for improvement in those areas. From the user perspective, everything is good and no change is needed. ...
What do you like most about Transmit Security?
Transmit interface is flexible and user-friendly, which is important for our workload. Switching from one authentication code to multiple exposure or two-factor authentication (MFA) is seamless.
What is your experience regarding pricing and costs for Transmit Security?
The product itself is good, and the technical support is strong. However, I'd rate pricing around a seven out of ten, with one being cheap and ten being expensive. There's room for improvement. Con...
What needs improvement with Transmit Security?
Pricing is an area where Transmit Security could improve. The pricing needs to be more competitive.
 

Also Known As

No data available
BindID, FlexID, WorkID
 

Overview

 

Sample Customers

FedEx, Adobe, National Geographic, Tyson, Hewlett Packard Enterprise
Mitgate, Telepass, Metro Bank, Santander
Find out what your peers are saying about Auth0, Ping Identity, Omada and others in Customer Identity and Access Management (CIAM). Updated: September 2025.
872,778 professionals have used our research since 2012.