Service and Support
Nutanix Kubernetes Engine NKE has strong technical support, praised for being responsive and dependable. Customers rate their interactions highly, citing effective resolutions and quick responses. While generally positive, some report variation in service quality, indicating minor room for improvement. The support is particularly commended during deployment stages and implementation challenges, with efficient troubleshooting and remote assistance via platforms like Webex and Zoom. Customer satisfaction drives continued partnerships and positive perceptions of the support team.
Deployment
Users found Nutanix Kubernetes Engine NKE's initial setup to be straightforward and user-friendly, often requiring a day or less. Deployment is manageable with minimal personnel, though familiarity with Kubernetes is beneficial for troubleshooting. Some reported challenges when integrating various components without full-stack cloud solutions. Generally, the process is efficient, but involvement from experienced professionals is advantageous. The ability to deploy clusters quickly is noted, although some seek more advanced features for complex environments.
Scalability
Nutanix Kubernetes Engine NKE demonstrates strong scalability, appealing to both small businesses and enterprise environments. Users report varying experiences, rating it from six to ten on scalability. Companies utilize it across commercial, government, and public sectors, integrating diverse workloads. The platform is versatile but may need additional hardware for scaling. It is well-suited for hyper-converged infrastructure, though some note limitations in features and functionalities for larger deployments.
Stability
Users find Nutanix Kubernetes Engine NKE stable and reliable, rating its stability an eight out of ten. It is praised for being simple to use and has not experienced downtime or crashes, although some minor connectivity issues have been noted. Organizations appreciate its dependability, especially large banks and telcos, maintaining consistent operations. However, challenges with backup and disaster recovery have led some to seek alternative solutions, as NKE doesn't fully meet all their needs in these areas.
