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Infor CloudSuite vs NetSuite OneWorld comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.3
Improved throughput postponed a $7M expansion, while productivity and customer satisfaction increased with Infor CloudSuite rated eight out of ten.
Sentiment score
8.9
NetSuite OneWorld provides swift ROI, enhances efficiency, and is ideal for pre-IPO businesses with multiple subsidiaries.
As it is not a multimillion-dollar ERP system, ROI can be achieved within six months.
 

Customer Service

Sentiment score
6.4
Infor CloudSuite's customer support varies; helpful for some, but complex issues often lack effective international assistance.
Sentiment score
6.9
NetSuite OneWorld's support varies by region, generally above average with rapid resolutions and multiple contact options.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.
 

Scalability Issues

Sentiment score
7.9
Infor CloudSuite is renowned for its scalability, seamlessly supporting medium to large businesses with adaptability and effective data management.
Sentiment score
7.5
NetSuite OneWorld is adaptable for growing businesses, though some users face performance issues with locations over 25.
It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.
 

Stability Issues

Sentiment score
7.5
Infor CloudSuite is praised for stability with high uptime; customizations can cause issues, but updates ensure reliability.
Sentiment score
8.3
NetSuite OneWorld is stable with rare IT issues, quick vendor responses, regular upgrades, and minimal customization impact.
Infor CloudSuite is very stable, provided there is a good internet connection.
It is the most stable feature on the Intuit side.
 

Room For Improvement

Infor CloudSuite needs documentation enhancements, improved finance reporting, regional pricing adjustments, and better customization in Europe and South Africa.
NetSuite OneWorld needs improvements in usability, inventory analytics, production planning, and performance to address user frustration and inefficiencies.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
The performance could be improved as this is a 100% software as a service platform.
 

Setup Cost

Infor CloudSuite pricing varies significantly, offering value with comprehensive features, negotiable rates, and both on-premise and SaaS options.
NetSuite OneWorld offers higher initial costs but long-term value; pricing varies widely, with discounts often available in certain regions.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
In Latin America, discounts can be as high as seventy percent.
 

Valuable Features

Infor CloudSuite offers advanced planning, analytics, automation, and integration, enhancing manufacturing, finance, and sales for large enterprises.
NetSuite OneWorld integrates business intelligence and customization, streamlines operations, supports multicurrency and inventory management, reducing costs and enhancing efficiency.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature.
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
15th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
CRM (20th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (8th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (9th), Financial Close Software (4th)
NetSuite OneWorld
Ranking in ERP
22nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the ERP category, the mindshare of Infor CloudSuite is 1.9%, up from 1.2% compared to the previous year. The mindshare of NetSuite OneWorld is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
Antonio Lira - PeerSpot reviewer
Seamless subsidiary operation visibility with efficient accounting consolidation
One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.
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857,162 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
11%
Computer Software Company
10%
Manufacturing Company
10%
Educational Organization
8%
Computer Software Company
16%
Retailer
10%
Financial Services Firm
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about NetSuite OneWorld?
The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can a...
What is your experience regarding pricing and costs for NetSuite OneWorld?
The pricing is tricky because official price lists are often not used due to discounts. In Latin America, discounts can be as high as seventy percent.
What needs improvement with NetSuite OneWorld?
The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessar...
 

Also Known As

SyteLine
No data available
 

Overview

 

Sample Customers

PRIDE Industries
Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker
Find out what your peers are saying about Infor CloudSuite vs. NetSuite OneWorld and other solutions. Updated: June 2025.
857,162 professionals have used our research since 2012.