

HPE Zerto Software and N2W Backup & Recovery for AWS compete in the data protection and disaster recovery category. HPE Zerto Software seems to hold an advantage in hybrid and on-premises settings with features like continuous data protection and near-synchronous replication, particularly benefiting those needing integration flexibility across various environments. N2W offers an edge in AWS-specific settings, emphasizing AWS-native backup with policy-based automation and lifecycle management for optimizing cloud operations.
**Features:** HPE Zerto Software offers continuous data protection, near-synchronous replication, and seamless VMware integration, contributing to robust disaster recovery experiences and efficient system recoveries. It supports rapid recovery times and hardware-agnostic operation, making it versatile for diverse environments. N2W focuses on AWS-native capabilities, providing cost-optimized solutions with policy-based automation and lifecycle management, easing management of AWS workloads through its seamless integration and flexible recovery policies.
**Room for Improvement:** HPE Zerto Software is encouraged to improve documentation, reporting tools, and support for multiple hypervisors to further support diverse environments. Users suggest enhancements in documentation and better reporting tools. N2W needs to bolster its disaster recovery features, simplify multi-account onboarding, and enhance backup automation and retention settings to improve user experiences. Both solutions could benefit from improved documentation and options for report customization.
**Ease of Deployment and Customer Service:** HPE Zerto Software offers robust deployment options for on-premises and hybrid environments, backed by strong customer service, although there is a desire for refining support processes. It allows hardware-agnostic deployment and quick set-up, appealing to those seeking seamless disaster recovery in varied environments. N2W excels in AWS environments with its easy deployment, advantageous AWS Marketplace integration, and reliable AWS service support. Both products receive positive customer interactions, with special commendation for N2W's integration efficiencies.
**Pricing and ROI:** HPE Zerto Software is seen as a premium offering, with significant ROI attributed to reduced downtime, yet its pricing could be challenging for smaller businesses seeking cost-effective solutions. Its premium price reflects advanced recovery features that larger enterprises may find valuable. N2W presents competitive AWS-centric pricing attractive to diverse business sizes, optimizing operational efficiency and reducing manual workloads. Its cost-effective pricing structure makes it appealing for cloud-centric operations, appealing to businesses aiming for operational efficiency and reduced workloads.
Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.
It saves us a lot of time and gives us the ability to perform other DR plans for other systems.
It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.
In my experience with pricing, setup cost, and licensing, I have seen a return on investment as there are definitely fewer employees required to manage the backups, and there is definitely a major time save due to the single pane of glass.
I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.
I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.
When I open a ticket, I usually get a call within an hour or two.
Their support is amazing. They get back to you in a timely manner and work with you.
We would rate the customer support of N2W a 10 on a scale of 1 to 10, as they are very easily accessible, friendly, and absolutely knowledgeable.
Customer support for N2W is excellent, as they are able to answer quickly.
I would rate it a ten out of ten for scalability.
Customers need to follow good engineering practices for optimal product use.
By adding more hosts and installing VRAs on each, tasks can be efficiently managed.
I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.
The ease of use was so good with Zerto that they were able to migrate things much quicker.
It is very reliable.
If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.
If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.
If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.
Adding an 'auto-delete after X days' option to manual backups, similar to scheduled policies, would be a fantastic addition for cost management and general housekeeping.
An automated account enrollment or bulk import feature integrated with AWS Organizations or Control Tower would save significant time and reduce administrative overhead.
Improved disaster recovery options and expanded multicloud support are two areas where N2WS has already made significant advancements in the latest version.
If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.
However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.
Zerto is easier to set up and use, and it's less expensive.
Pricing can increase as backup volumes grow, so it is important to balance the level of protection with cost-optimization strategies such as tiering snapshots to S3 or Glacier.
While N2W is a paid product, the cost is easily justified by the significant reduction in engineering hours spent on managing and troubleshooting custom backup scripts.
I believe N2WS offers a highly competitive pricing model, delivering excellent value.
Zerto offers excellent technical support with responsive and helpful experts.
If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.
The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.
Lifecycle management and automated transitions to lower-cost storage tiers have been instrumental in optimizing costs while meeting compliance and retention requirements.
We had a ransomware event in 2023, and we were able to recover every machine with minimal effort.
The ability to define backup schedules, retention periods, and disaster recovery policies and have them apply automatically based on resource tags scales perfectly with our environment and enforces a consistent data protection strategy across the organization.
| Product | Market Share (%) |
|---|---|
| HPE Zerto Software | 8.9% |
| N2W | 1.5% |
| Other | 89.6% |
| Company Size | Count |
|---|---|
| Small Business | 92 |
| Midsize Enterprise | 86 |
| Large Enterprise | 194 |
| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.
N2W offers a cloud-native backup and recovery platform tailored for AWS and Azure environments, delivering secure and rapid data protection.
N2W enables IT teams to effortlessly manage backup and restore processes within AWS and Azure environments. By leveraging policy-based management, users gain full control over rapid, secure recovery across regions and accounts. Designed to scale with workloads of any size, N2W ensures business continuity through features like immutable ransomware-protected backups and smart data lifecycle management. Hosted directly in the cloud account, it simplifies the protection and recovery of mission-critical applications.
What are N2W's key features?
What benefits should users consider?
Organizations across sectors use N2W for automated backup and disaster recovery of AWS resources like EC2 instances and RDS databases. It's employed to manage schedules, streamline backups in production settings, and rely on S3 for storage, providing a robust data protection approach.
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