Microsoft OneDrive Reviews

Name: Microsoft OneDrive
Brand: Microsoft
Rating: 4.2 (25 reviews)

4.2 out of 5

25 reviews
92% willing to recommend

What is Microsoft OneDrive?

Microsoft OneDrive for Business gives you online storage that works seamlessly with the tools you use every day to create, communicate, and collaborate from your PC/Mac or your iOS, Android, or Windows device.

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Microsoft OneDrive is the #11 ranked solution in top Content Collaboration Platforms. PeerSpot users give Microsoft OneDrive an average rating of 8.4 out of 10. Microsoft OneDrive is most commonly compared to Google Workspace: Microsoft OneDrive vs Google Workspace. Microsoft OneDrive is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 13% of all views.

Helped 862,514 peers since 2012

Featured Microsoft OneDrive reviews

Victor Bayouwa

Owner at VBTECH-IT

We use OneDrive to share documents throughout the organization and collaborate. It is also used for backups. The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again. It takes too long for…

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Richard Hermogeno

Channels Management Head at Philippine National Bank

The primary use of Microsoft OneDrive Enterprise is for our file repository and file sharing The most valuable feature of the solution is the amount of space allotted to each user that is issued a subscription. The scalability has room for improvement. The annual cost of the solution is…

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Vivek Anandham Narayanan

Student at a media company with 501-1,000 employees

Microsoft OneDrive's integration with other Microsoft products enhances its utility and performance because it's seamless. The performance is excellent as it is a first-party product of Microsoft. It has lifelong services built in. On any platform, core platform tools, or SharePoint, you will be able to transfer files and use them instantly. If a document is available, you can have connectors to connect, and it's very seamless to operate as it comes from the Microsoft ecosystem. Regarding Microsoft OneDrive's stability, we have retention policies for the documents. It's a Microsoft product and a safer product. While there have been some instances of data breaches, it remains a very safe product overall. Being a certified Microsoft product, it should be among the safer products available.

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Microsoft OneDrive mindshare

As of July 2025, the mindshare of Microsoft OneDrive in the Content Collaboration Platforms category stands at 9.6%, down from 12.9% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Content Collaboration Platforms

PeerResearch reports based on Microsoft OneDrive reviews

Type	Title	Date
Category	Content Collaboration Platforms	Jul 21, 2025	Download
Product	Reviews, tips, and advice from real users	Jul 21, 2025	Download
Comparison	Microsoft OneDrive vs Dropbox	Jul 21, 2025	Download
Comparison	Microsoft OneDrive vs Office 365	Jul 21, 2025	Download

Title	Rating	Mindshare	Recommending
Google Workspace	4.1	7.9%	95%	102 interviews Add to research
Box	4.2	9.3%	85%	41 interviews Add to research

Valuable Features

Microsoft OneDrive offers seamless integration with Microsoft apps, enabling collaboration, file sharing, and version control. Its pre-installation on Windows 8 and 10 simplifies usage without extra software installation. Users appreciate autosave, cloud editing, and offline sync for data safety and accessibility. OneDrive's organization allows easy access and document recovery. SharePoint and Outlook integration enhances functionality, offering extensive storage and effortless management across devices. Its security features ensure data privacy and retention.

"What I appreciate about Microsoft OneDrive is that internet access is all you need."
"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."
"The most valuable feature of the solution is the amount of space allotted to each user that is issued a subscription."

Room for Improvement

Microsoft OneDrive needs enhancements in interface intuitiveness and user-friendliness, along with improved storage management for large files and folders. Sharing features require more flexibility, especially for external users. Improvements in sync issues, storage options, and multimedia capabilities would benefit users. Security customization, especially non-deletion permissions, is lacking compared to competitors. Addressing issues like document accessibility, duplicate file management, and seamless integration with Microsoft Teams would enhance user experience. Pricing and customer support could also be improved.

"It takes too long for OneDrive to synchronize various applications, especially when you are saving office data. It also requires too much bandwidth."
"The scalability has room for improvement."
"I think it should be more user-friendly with more tutorials on the full scale of the program."

Pricing

Enterprise users have mixed opinions on Microsoft OneDrive pricing. Some find it cost-effective as part of Microsoft 365, which includes essential apps. Others perceive it as expensive, especially for those not fully utilizing its capacity. The solution is seen as reasonable compared to competitors, though some note high licensing costs. Setup is simplified with tutorials, aiding in easy adoption without additional fees.

"The licensing is expensive and on a yearly basis."
"The price of Microsoft OneDrive is reasonable and compatible with competitors."
"This is a pricy solution, given that we are only using it at 50% capacity."

Popular Use Cases

Microsoft OneDrive is primarily utilized for file sharing, collaboration, and data backup across various sectors. Users leverage it for cloud storage, sharing with teams, and accessing files across devices. It integrates with Office 365, aiding collaboration in diverse industries like engineering, entertainment, and education. OneDrive is favored for its secure cloud access, eliminating the need for physical storage devices, and enhancing workflow through shared access to documents and projects.

Service and Support

Microsoft OneDrive customer service is rated moderately, with scores often around 7 out of 10. Some find technical support satisfactory and responsive pre-COVID, while others report challenges like long wait times and less effective assistance post-COVID. There's variation in support experiences; some report very positive interactions, especially with premium support options, while others, particularly with basic support, find responsiveness and expertise lacking. Users occasionally solve issues independently, indicating potential areas for improvement in support.

Deployment

Microsoft OneDrive's initial setup is generally straightforward, although experiences vary. Many find it easy and quick, often taking less than 15 minutes. However, some perceive it as moderately difficult, requiring stages or additional steps when integrating with local machines. Users who are tech-savvy find it easier, while those accustomed to platforms like Google Drive encounter a learning curve. Organizational deployment can take a week to a month, especially when done in phases.

Scalability

Users indicate that Microsoft OneDrive scales effectively for both small groups and large organizations. Many find it easy to expand, reporting successful deployment to thousands, and flexibility in adjusting storage levels as needed. While some mention cost implications, they view it as a scalable option within budget constraints. The ability for companies to introduce it across various roles supports its scalable nature. Users have not faced issues scaling usage across substantial user bases.

Stability

Users generally report high reliability and stability with Microsoft OneDrive. Many have not faced problems, citing dependable performance without bugs or crashes. Its infrastructure is robust, ensuring data security and accessibility. While some users experienced sharing and search issues, these seem infrequent. Most are satisfied with its ability to preserve data without file loss. There is strong confidence in its scalability and ability to handle daily operations seamlessly.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Microsoft OneDrive Buyer's Guide for additional reliable information.