Kiteworks vs Microsoft OneDrive comparison

"I can identify from which region our users are uploading or downloading files."

"Scalability is impressive."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."

"The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective."

"The solution removes the limitations with file attachment size that is found with regular email."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The solution can be used remotely; it's easy to upload and share files."

"It is simple to use and it allows me to give me the opportunity to access anything I want from any device."

"Image management is great since the search is simple, and accessing images with labels is easy."

"It was extremely easy to setup."

"It helps you keep organized."

"With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."

"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."

"It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."

"One of the good features is that the users are not even aware that they're using it."

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"I noticed the Kiteworks login UI is very basic, lacking customization. Allowing more HTML tags to add hyperlinks or user-friendly information on the home page would be very useful."

"In my experience, their technical support can be a little slow."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"File location could be improved."

"The user interface sometimes fails and when it cannot connect, it does not give the reason why."

"It is not very stable because there are a lot of bugs."

"An increase in the capacity of storage in the free version would be nice."

"The scalability has room for improvement."

"OneDrive is a bit behind competing products like Dropbox and Box."

"I would advice not storage sensitive information since it could be prone to hacking."

"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."

"No one gets an alert when files are deleted."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"This is a pricy solution, given that we are only using it at 50% capacity."

"The licensing is expensive and on a yearly basis."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"We pay a lot for the Enterprise version, but it is a premium service."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."