Kiteworks vs Microsoft OneDrive comparison

"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."

"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."

"Scalability is impressive."

"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."

"The solution removes the limitations with file attachment size that is found with regular email."

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."

"The best part of this solution is that we can generate multiple reports about how the data is transferred and about user information or IP."

"The most valuable aspect of Kiteworks is undoubtedly the private content network. This feature is particularly beneficial for us. Furthermore, it serves as a centralized platform that enables us to track and manage our information exchange."

"The stability of Microsoft OneDrive is very good, it is reliable. There were multiple instances where I had lost my valuable data on hard drives in several other places. However, with Microsoft OneDrive, I've never lost a single file."

"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."

"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."

"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."

"It is good as a central hub for the storage of documents and sharing among team members."

"It was extremely easy to setup."

"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."

"Image management is great since the search is simple, and accessing images with labels is easy."

"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."

"It could be more stable. In the next release, it would be better if it was more stable with improved performance."

"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."

"Perhaps there could be a notification to users about their bandwidth or network packet loss."

"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."

"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."

"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."

"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."

"An online video player would be great, since sometimes you have to download the video to play it."

"If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."

"The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."

"The file structure insight could be made more flexible like for creating more flexible folders."

"The online application is quite limited, for this and other Office offerings."

"The user interface sometimes fails and when it cannot connect, it does not give the reason why."

"The user interface could be a little more intuitive."

"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."

"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."

"The price of Kiteworks is reasonable."

"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."

"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."

"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"This is a pricy solution, given that we are only using it at 50% capacity."

"We pay a lot for the Enterprise version, but it is a premium service."

"The licensing is expensive and on a yearly basis."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."