We primarily use OneDrive for storing our SharePoint files. Sometimes, we use it for individual backup and server backup.
Sales Director at TA Power Group Sdn Bhd
Feature-rich and provides good security for our individual backups
Pros and Cons
- "They have support for integration with a lot of tools."
- "The security is not as flexible as it is with Dropbox, which means that we can't share our OneDrive files."
What is our primary use case?
What is most valuable?
OneDrive has so many features that I haven't been through them all yet.
The security features are good for the company's privacy.
They have support for integration with a lot of tools. However, I have not fully studied what is available because I have not used it enough.
What needs improvement?
The security is not as flexible as it is with Dropbox, which means that we can't share our OneDrive files.
The price is quite high and it should be reduced.
For how long have I used the solution?
I have been using Microsoft OneDrive for two years.
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Microsoft OneDrive
May 2025

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What do I think about the stability of the solution?
We haven't experienced problems with bugs or glitches.
What do I think about the scalability of the solution?
Scalability has not been an issue for us. We have about 90 users in our group.
How are customer service and support?
So far, technical support has been okay.
Which solution did I use previously and why did I switch?
We also have experience with Dropbox.
What about the implementation team?
A technical person from our in-house team set up OneDrive for us.
What's my experience with pricing, setup cost, and licensing?
This is a pricy solution, given that we are only using it at 50% capacity.
What other advice do I have?
So far, OneDrive has been very good for us. It is more than enough for a basic user and I can recommend it.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner

Founder at SDWAN Clan
Has the ability to open up on Windows Explorer to see the file structure in the normal format
Pros and Cons
- "Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."
- "If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."
What is most valuable?
Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format.
What needs improvement?
It should be more tailored towards pictures and video content. I have Google Drive purely just to look after my pictures and video because the way they organize videos and pictures is easier, and is a lot easier to retrieve a needle in a haystack. If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit flaky.
I'd like to see more integration with Microsoft Teams. The back end file structure is based on SharePoint. When you open up a file within Teams, it says to open up in SharePoint and I hate SharePoint. I'd like it if I can knowing full well that all my data repository is stored and in the back end on OneDrive and I can just work in conjunction with Microsoft Teams, not SharePoint. SharePoint is useless.
For how long have I used the solution?
I have been using OneDrive for three years.
What do I think about the stability of the solution?
Apart from the internet, Microsoft has the largest infrastructure backbone, inter-network apart from the internet. We know we're in trusted hands and it's going to be scalable. Our data is going to be preserved across regional data centers. If there's a catastrophic event in a particular region, our data is replicated across other continents, so we can retrieve it. It is a fail-safe mechanism and it's going to be locked down and secure. I've not heard of any instances of data breaches within OneDrive.
There are five OneDrive users in my company.
Which solution did I use previously and why did I switch?
I used a mixture of Dropbox and Google Drive. I moved over to OneDrive because it had better storage than Google, but I still keep a hold of Google purely just for videos and pictures. At one time, I get six terabytes of OneDrive cloud storage so that's a lot more than I would get with Google.
How was the initial setup?
The initial setup was easy. It happened overnight.
What other advice do I have?
If you're a Microsoft customer and you use Office 365, it works and integrates seamlessly. So most people out there use Microsoft Office products and it works hand in hand.
I would rate OneDrive an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Microsoft OneDrive
May 2025

Learn what your peers think about Microsoft OneDrive. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
853,868 professionals have used our research since 2012.
IT Officer at a manufacturing company with 201-500 employees
Stable with great integrations and lots of collaboration potential
Pros and Cons
- "With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues."
- "The online application is quite limited, for this and other Office offerings."
What is most valuable?
The solution offers fantastic integration with Outlook. There's also easy integration with SharePoint. It works well within the Microsoft family of applications.
With this solution, the sharing of documents if very easy to do. There's a lot of collaboration you can do with your colleagues.
What needs improvement?
The online application is quite limited, for this and other Office offerings.
The solution is pricey, even though you get a lot of applications with it.
For how long have I used the solution?
It's been almost one year now since we started using it. We began using the solution when we got a subscription to Microsoft Office 365, as it was included as part of the package.
What do I think about the stability of the solution?
The solution is very stable. I don't recall dealing with any bugs or crashes. There aren't glitches. It doesn't freeze. I'd say it is pretty reliable.
What do I think about the scalability of the solution?
I would say that you can scale the solution. If a company needs to expand it out, they should be able to without too much trouble.
Currently, we have 70 users on it within our organization.
How are customer service and technical support?
I've had experience with Microsoft's technical support and have used them on a few occasions. they're quite good. I have no complaints. We're satisfied with the level of service at this time.
How was the initial setup?
The initial setup wasn't straightforward or complex. It was something in the middle. It had a moderate amount of difficulty.
In our organizations, deployment took about a month or so to complete.
What about the implementation team?
We had assistance from a partner. We did not install the solution on our own.
What's my experience with pricing, setup cost, and licensing?
The solution can be a bit expensive.
Which other solutions did I evaluate?
I did look at G Suite previously before deciding to go ahead with this solution instead. At the time, we compared the two and decided Microsoft Office's suite, including OneDrive, just offered a bit more for us and that G Suite wasn't quite at their level yet.
What other advice do I have?
We're just a customer; we simply use the product. We don't have a business relationship with Microsoft.
We're using multiple Microsoft apps, including Office 365, which comes with One Drive, SharePoint, Teams, and other apps.
We're using the latest version of the solution.
It's a good solution. Organizations new to the solution won't have to do much prep work before diving into it.
I'd rate the solution nine out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Manager, Smart Agriculture and Food Innovation at a media company with 501-1,000 employees
Document sharing is a valuable feature; user interface could be more intuitive
Pros and Cons
- "Ability to share documents."
- "The user interface could be a little more intuitive."
What is our primary use case?
People in our company often use different methods for storage of their documents. So we've had access to OneDrive for collaboration between employees. I'm a manager of the company and we're customers of Microsoft.
What is most valuable?
The ability to share documents is a valuable feature of this product.
What needs improvement?
The user interface could be a little more intuitive and user friendly. It would also make a difference if they would work on the design a little bit.
For how long have I used the solution?
We've been using this solution for a couple of years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable. Our whole company has access to it but I'd say around 25% are using it.
What other advice do I have?
I think a lot of it comes down to the change management aspect of it, rather than the actual solution. Most of the IT solutions are pretty good in their own way. They might not be completely comparable. That is what we're finding, that it's more about getting people to adopt a product.
I'd rate this solution a six out of 10.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Non Medicaid Service Coordinator at a healthcare company with 11-50 employees
Easy to navigate, simple to use, and quite stable
Pros and Cons
- "It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."
- "The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office."
What is our primary use case?
I primarily use the solution for both professional work and school work.
What is most valuable?
The organization of the solution is its most valuable aspect.
I'm able to pull it from other computers. I don't have to be in a specific place or on a specific machine in order to access it. I can go into the office and log in, or, I can use it from home. It's easily accessible from multiple places that I use.
It's pretty easy to learn. Once someone taught me, I was able to navigate it quite quickly.
Admins are able to control access to certain files.
What needs improvement?
I'm not sure of any features the solution is missing. For me, for what I need, it works. I don't see room for improvement.
The solution has sub-folders, which are visible to various team members. If you want to ensure the information is private, you would need to have a certain level of seniority in the office or administration rights. This would allow you to change its visibility.
For how long have I used the solution?
I've been dealing with the solution for the last two years now.
What do I think about the stability of the solution?
The solution is quite stable. If there's ever a problem with accessibility, it's likely because a server went down, not because of the product itself. It doesn't crash or freeze. I don't recall ever dealing with bugs and glitches. I've never lost files or had it stop working in the middle of a project.
What do I think about the scalability of the solution?
There are about 25 of us using the solution. Everyone ends up using it.
As I've become quite comfortable with the solution, I will continue to use it going forward.
How are customer service and technical support?
I've never dealt with Microsoft tech support directly. We may have a subcontractor, or a go-between, between our data that's loaded into our computers and our work. I've never gone to the platform and talked to Microsoft directly.
Which solution did I use previously and why did I switch?
I didn't previously use another solution. This product came as part of a package, and I've simply taken care of its capabilities.
What other advice do I have?
I don't know if my company has a business relationship with Microsoft of not.
I'm not sure which version of the solution I'm using. It's likely the most recent, as it's a cloud-based solution.
It's pretty universal, it's not hard to work with. Once you put something in the OneDrive, it is part of the office environment. We would be able to see each other's subfiles, so to speak. That makes it transparent and easy to share, but it also means you have to be cautious with who you share with.
I'm familiar with it now, and really like working with it. I'll continue to work with it whether that's at home or through school as I've grown to understand the product pretty well.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Information Security Manager at a tech services company with 501-1,000 employees
All-Round Fantastic Product For Enterprises
Pros and Cons
- "The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."
- "The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."
What is most valuable?
The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere.
You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful.
What needs improvement?
The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an account, such as Microsoft Office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it.
Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile.
I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone.
For how long have I used the solution?
I have been using Microsoft OneDrive for three to four years.
What do I think about the stability of the solution?
Microsoft OneDrive is stable as well as scalable.
How are customer service and technical support?
I do not have direct experience with Microsoft technical support.
Which solution did I use previously and why did I switch?
I've used Google Drive before but just for personal use, not for corporate use.
How was the initial setup?
The initial setup was very easy and straightforward. For the whole organization, it took about a week because it was done in stages. We couldn't move everybody at once, so it was done in stages.
What other advice do I have?
I would definitely recommend Microsoft OneDrive, especially if you are an enterprise. The support is fantastic, and it's something that they've been doing for years.
It's an all-round fantastic product, especially if you are an organization that is based on Microsoft stage products. So it's just an extension of whatever you are doing, like everything syncs.
I would rate Microsoft OneDrive an eight out of ten. It's been a very useful tool for work and personal use.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Chief Executive Officer at a tech services company with 11-50 employees
Easy to use and it is quite well integrated to the rest of Office 365
Pros and Cons
- "It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."
- "The file structure insight could be made more flexible like for creating more flexible folders."
What is most valuable?
It's quite easy to use and then of course it is quite well integrated to the rest of Office 365.
What needs improvement?
I think it's quite easy to use. It's quite complete because I use Google Drive as well, but I think the simple feature is it's similar to Google Drive, except I think it's just integrated to the rest of the Office 365 suite.
The file structure insight could be made more flexible like for creating more flexible folders.
For how long have I used the solution?
I have been using Microsoft OneDrive for five years.
What do I think about the stability of the solution?
I think both stability and scalability are quite good. We don't have any specific issues with the stability. It's never gone down on us.
How was the initial setup?
The initial setup was straightforward.
What other advice do I have?
I would recommend it. The integration with Office 365 makes it much easier for anybody to add the capabilities of file storage. For example, if you are sending a very big file into OneDrive, you don't have to send it as an attachment. I think that's quite useful. Everything is quite automated, so you don't really have to worry.
I would rate it an eight out of ten.
Which deployment model are you using for this solution?
Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Personal docente at Universidad Politécnica Territorial del Estado Aragua "Federico Brito Figueroa"
Image management is great since the search is simple, and accessing images with labels is easy
Pros and Cons
- "The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."
- "Image management is great since the search is simple, and accessing images with labels is easy."
- "An online video player would be great, since sometimes you have to download the video to play it."
- "An increase in the capacity of storage in the free version would be nice."
What is our primary use case?
OneDrive has been used in a personal setting for several years, but with the project of making a blog it has served me by hosting important files that I must place on the page. It is important to highlight that because of the option to share, I have been able to work with other colleagues that help me on the blog project, who edit and modify the shared items in order to improve them. On the other hand, when blog users have to download a document, OneDrive is the main server where I host office files in general, since from that platform I can make editions with the online programs that complement the online service of Microsoft.
How has it helped my organization?
It has allowed the information to flow smoothly, thanks to the OneDrive server. Now the guides, brochures and other documents necessary for teaching are available to everyone. Users should simply review the document and if they prefer, they can download as well. This solution has hosted documents in general that otherwise would have to be printed, and the visualization of these documents can be accomplished by a personal computer, a tablet or a smart phone. The information is available to anyone from any platform and operating system.
What is most valuable?
The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications. Modifications can only be made by people with permissions given by the administrator of the document. Another feature that I like is the visualization of images. It is excellent, the images are shown in a good way, and the image management is great since the search is simple, and accessing images with labels is easy.
What needs improvement?
An online video player would be great, since sometimes you have to download the video to play it. Also, an increase in the capacity of storage in the free version would be nice. Offer more plans in the paid version. It would also be convenient if from OneDrive you could listen to music or audio files that are uploaded to the cloud that include an online multimedia player, which allows the reproduction and visualization of multimedia files in general.
For how long have I used the solution?
More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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