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David Collier
Co-Founder at Nobius IT
Top 5Leaderboard
Performance testing that should be part of your everyday application development lifecycle
Pros and Cons
  • "The most valuable part of the product is the way you can scale the basic testing easily."
  • "Third-party product integrations could be a little more slickly handled."

What is our primary use case?

The primary use case for clients is that they often have large application development teams and application development projects that they needed to scale. So, for instance, if they were developing a new banking website and they needed to check that the application that sits on that website was scalable from a few hundred concurrent users to many thousands of users, they could test the load response using LoadRunner.  

That is what LoadRunner does, it does the performance testing and measures load-bearing response.  

What is most valuable?

I think, for me, the most valuable part of the product is the way you can do the basic testing. You can create the test script and then simulate thousands of users very, very easily. Instead of having to have lots-and-lots of systems that would emulate users, you just needed a couple to emulate tens of thousands of users. So the scalability of LoadRunner while it was testing scalability is really valuable.  

What needs improvement?

To improve the product, I think the integrations could be a little bit more slick. It does handle a lot of great integrations, but then some of them can be a little bit clunky to implement. The integration with third-party tools needs to be stepped up a little bit.  

As far as other things that need to be added, it has changed quite a lot recently, and I have not had vast amounts of experience with the latest version. So I am afraid it would not be fair for me to go further in expounding on that question. Things that I talk about may already have been included.  

For how long have I used the solution?

I was a presales consultant and so I was kind of a technical consultant as well. I was working with the solution end-to-end for about seven years. My main focus was not LoadRunner for the entire time, but I gained knowledge of LoadRunner and I gave presentations about it. It has been about eight to twelve months since I last did anything serious with it. However, I am still familiar with the product.  

What do I think about the scalability of the solution?

The scalability is really very good. In some ways, it is the purpose of the product: testing by use of scaling loads.  

How was the initial setup?

The initial setup is pretty straightforward. But I have got to say, having worked on-and-off with LoadRunner over a period of time, I knew kind of instinctively how to set it up after a while. In other words, in my case, I would say it was simple. On the other hand, I think it the first time I tried to set it up it was a nightmare. After that, it was easy because I learned a lot about it. If I had to score it out of ten for initial setup with ten being the best, it would probably be seven-out-of-ten. It is not really going to be super easy for first-timers to deploy.  

What about the implementation team?

The deployment could take quite a while, even when I was used to doing it. Getting the software installed and running is pretty quick and that is not a problem. But creating the projects and creating the test scripts can take a little while. To get up and running and doing stuff within it, it is probably just around a week. Doing it professionally with the integrations and with all the correct testing scripts, it can take a month and more. It really all depends on the purpose and how you want to use it.  

What other advice do I have?

My advice to people considering LoadRunner is that if you are going to use the product, use it as part of your everyday application development lifecycle. Do not just use it right at the end, because it gives you some great insights during the development phase as well as at the end. You will end up writing cleaner application code with it. So bake the use of LoadRunner into your full application life cycle.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this solution as between and eight and nine-out-of-ten. I could be slightly biased, having worked for the company that sells it. But it is a very good, professional solution. With the latest updates, it is very comprehensive and one of the best products of the sort. Let's say nine-out-of-ten because there is always room for improvement.  

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Associate at Tech Mahindra Limited
Real User
Top 5Leaderboard
Offers excellent support and the pricing is reasonable but it has a few glitches
Pros and Cons
  • "The stability is okay."
  • "LoadRunner offers a full protocol, whereas, with this product, only a few of the protocols are supported - not all."

What is most valuable?

The support is very good. They have excellent community support.

The pricing is pretty good.

The stability is okay. 

What needs improvement?

There are still some glitches that they need to improve. We have given support feedback as well when we have some issues. They're very responsive and they do work to fix and improve issues. 

LoadRunner offers a full protocol, whereas, with this product, only a few of the protocols are supported - not all.

For how long have I used the solution?

I've used the solution for five years.

What do I think about the stability of the solution?

We do occasionally deal with glitches. The previous versions are very stable. The newer versions have some glitches and sometimes it hangs, however, for the most part, it's okay.

There are issues around some protocol settings, like when we use encryption. When a person uses the banking application, the user and password are encrypted. We have issues with the encryption protocol. Lately, some settings may have changed and it seems to be working.

What do I think about the scalability of the solution?

While it's a good solution, I cannot speak to the scalability.

How are customer service and support?

The community support is good. Whenever we have an issue, they provide support to resolve it. If we need information about features, they help. Support is very good.

Which solution did I use previously and why did I switch?

We use the solution as projects demand. We are a consulting company. Whatever the client has already purchased, we will use that. We work with all kinds of tools.

What was our ROI?

I don't have any details related to ROI.

What's my experience with pricing, setup cost, and licensing?

I'm not exactly sure what the pricing is as it differs from client to client.

That said, LoadRunner is expensive and NeoLoad is less expensive whereas JMeter is free.

Which other solutions did I evaluate?

I'm familiar, for example, with LoadRunner. When you compare this with Load Runner, Load Runner is the best tool as it, number one, is very user-friendly when compared with the NeoLoad. It also supports the protocols. It is very mature, so people are very comfortable with it. The monitoring is good, and it has a lot of good features.

NeoLoad will not support all the protocols and it's not as user-friendly as LoadRunner. I use LoadRunner more than NeoLoad, and therefore am more comfortable with it.

I also am familiar with JMeter, which is an open-source option and therefore a free tool. In comparison, NeoLoad is a big tool and JMeter is quite small. With NeoLoad, you can get all kinds of reports, flexible reports and you can customize the reports as well. We can drill down on the reports if we want. That's not possible in JMeter.

What other advice do I have?

NeoLoad is a good tool for banking or telecom applications. When compared with the LoadRunner, NeoLoad will support almost all necessary features including reporting. It is a good tool.

Overall, I would rate the solution at a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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