What is our primary use case?
We have some Cisco products, although right now they are not part of our core integration, but we use all the Cisco at our branches mainly.
We have routers and switches mainly. We have some Catalyst, we have some Meraki, and Catalyst and Meraki. And then of course, the router series, the 2941.
Meraki MS Switches came in because it was just a donation from some partner. That's when we started using them, but initially, we were not using them. It has been one year since we started using Meraki MS Switches.
Meraki MS Switches are access switches.
What is most valuable?
The most core feature is that cloud configuration and access.
Unlike the other switches which are on the infrastructure where you have to first go through VPN to access whatever switches you want, you can easily access these from wherever you are, as long as you have internet. The ease to manage is a significant advantage.
What needs improvement?
Any Cisco product that we have on our network, on our WAN, we can easily tag it as long as you have done the basic configuration. It is easily accessible and identifiable.
For how long have I used the solution?
We have been using this for over 10 years.
What do I think about the stability of the solution?
Cisco is a very stable platform. Even though we haven't upgraded firmware and all that for a long time, it can still perform. Unlike the other switches in the infrastructure where you find you have to constantly upgrade, they will warn you about vulnerability and all those. When you're scanning, it will tell you that there's a lot. For Cisco, once there's a release of firmware and all that, it's always very stable for a period of time.
We have not replaced Cisco switches, apart from issues to do with product or power failure and maybe other reasons. We have not replaced them quite often compared to these other products. They are quite resilient.
What do I think about the scalability of the solution?
It is easily scalable. You can easily expand it or change and upgrade without any problem.
How are customer service and support?
The support is good. Though, as I mentioned earlier, you have to pay for it, which is a little bit costly as compared to the other products.
Which solution did I use previously and why did I switch?
We previously used XTREME, Huawei, and all that.
The functionality is more or less the same, but when you look at the end-of-life for the product, you find that Cisco has a little bit extended end-of-life cycle compared to the others.
How was the initial setup?
It was quite tricky for Meraki MS Switches because of that whole setup of theirs. But eventually with the available documentation, we found our way around it. It's not as direct as the old Cisco products.
What about the implementation team?
What's my experience with pricing, setup cost, and licensing?
We have some very old products which are out of support. The cost of the support and maintenance bundle is quite costly for Cisco. The initial acquisition of the product itself is quite costly, and then the support where you have to keep them under warranty, it's quite costly, honestly.
What other advice do I have?
I've worked with Cisco for quite some time now, so I don't really find that as an issue.
For the functionality that we want right now, it is normally sufficient. I wouldn't complain honestly about the functionality that it offers.
Meraki MS Switches were not bought by us; it was just a donation, but I can see the performance and whatever is quite good. We haven't actually invested in them. That's why I wouldn't know and wouldn't say anything about the cost and all that.
The overall rating for this review is 8.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other