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Meraki MS Switches vs Ubiquiti UniFi Switches comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Meraki MS Switches offer increased manageability, reduced costs, and efficient performance, despite initial cost concerns and incomplete cloud transitions.
Sentiment score
7.3
Ubiquiti UniFi Switches offer cost-effective, reliable performance with seamless integration and management, ideal for small-to-medium enterprises.
Another solution offered to us was more than double the price, making UniFi a cost-effective choice.
We saw a return on investment within a year, although I believe there's more potential to be leveraged.
 

Customer Service

Sentiment score
8.6
Meraki MS Switches support is praised for expertise and reliability, but needs improvement in response times and local support.
Sentiment score
7.0
Ubiquiti UniFi Switches have mixed support, often relying on third-party resources, with documentation aiding self-reliant users.
The support is excellent and rated ten out of ten.
If the devices are licensed, the support team will assist you depending on the severity level of the case.
Cisco's tech support is pretty good, and I would rate it an eight out of ten.
The team is knowledgeable and efficient.
the manuals, installation videos, and resources on the website are very good and straightforward.
They have a large customer base that sometimes faces issues due to a lack of know-how in managing the devices.
 

Scalability Issues

Sentiment score
7.7
Meraki MS Switches are praised for scalability and flexibility but may lack features for larger enterprise needs.
Sentiment score
7.6
Ubiquiti UniFi Switches offer scalable, reliable integration for small to medium businesses with fiber optic expansion options.
They're quite scalable for my environment.
I rate the scalability as nine out of ten.
If planning for future scalability, choosing switches that support extra modules for fiber optics is advisable.
While we are satisfied with its use in small environments, other products may be needed in very large companies with more than 30 users.
 

Stability Issues

Sentiment score
8.6
Meraki MS Switches offer reliable performance, minimal downtime, and strong support, with occasional firmware and reboot challenges reported.
Sentiment score
8.6
Ubiquiti UniFi Switches are praised for reliable performance, with minor hardware issues occasionally in larger networks and specific conditions.
If something happens to the device or hardware, Cisco will automatically change the device by the next business day.
We faced issues following firmware updates, which we now handle by performing updates outside of working hours.
I did not experience any problems the whole year.
The switches are stable and there have been no outages.
If the system is installed, it runs well, with no issues.
 

Room For Improvement

Meraki MS Switches are criticized for high costs, cloud dependency, limited configurations, and need better management, compatibility, and stability.
Users request better power reliability, pricing, support, simpler features, centralized management, documentation, security, deployment, and advanced functionalities.
Meraki should also consider improvements in stacking features, particularly in the lower-end models like NS130, where stacking isn't supported, unlike with Cisco traditional switching.
When a switch disconnects from the internet, you can't make any changes to that switch.
There are compatibility issues with certain Power over Ethernet (PoE) devices, which we would like to see resolved.
The current setup is closed and does not allow for integration with non-Ubiquiti VoIP devices or providers outside their ecosystem.
Recent updates have removed many options available in earlier versions, simplifying the interface but limiting control.
The choice depends on the network architecture and planning for the future scalability requirements.
 

Setup Cost

Meraki MS Switches are costly but valued for their cloud management, stability, and support, despite high hardware and licensing fees.
Ubiquiti UniFi Switches are budget-friendly for SMEs, offering no fees, but have limited features and availability issues.
Meraki MS Switches, including their licensing, are somewhat expensive, particularly when compared with competitor solutions like HP.
Pricing is affordable, and licenses for the cloud need to be purchased every three to five years.
Meraki pricing is a little premium compared to other vendor products.
Our investment in Ubiquiti is about £30,000, and it's a cost-effective solution since there is no subscription fee.
Ubiquiti UniFi Switches are cost-effective, offering similar performance and features as higher-priced alternatives like Cisco or Ruckus.
Pricing is very favorable, with minimal licensing involved.
 

Valuable Features

Meraki MS Switches excel in cloud management, ease of use, proactive monitoring, security, and reliability with advanced features and scalability.
Ubiquiti UniFi Switches provide centralized, intuitive management, seamless integration, and scalability, ideal for small and medium businesses.
The control plane is in the cloud, and the data plane is local, allowing manageability from anywhere.
The most valuable feature is the ability to access devices from anywhere in the world through the cloud.
One of the most valuable features of Meraki MS Switches is its precise traffic analytics capabilities, allowing us to query the system for any place at any time.
The switches enable management from anywhere using the cloud controller, making configuration changes and management easier.
I can manage user connectivity, limit bandwidth, apply MAC address filtering, and it offers POE capabilities.
One of the most valuable features of Ubiquiti UniFi switches is their graphical interface and plug-and-play capability.
 

Categories and Ranking

Meraki MS Switches
Ranking in Ethernet Switches
8th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Ubiquiti UniFi Switches
Ranking in Ethernet Switches
4th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Ethernet Switches category, the mindshare of Meraki MS Switches is 3.6%, down from 4.1% compared to the previous year. The mindshare of Ubiquiti UniFi Switches is 7.1%, up from 7.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Ethernet Switches
 

Featured Reviews

MajidKhan - PeerSpot reviewer
Remote access enhances troubleshooting with potential for more intuitive interface
We are working with Citrix and router, but in Cisco for Cisco vendor only. We are taking from them since 2015.  The main use case involves some small business customers needing one router, one switch, and two to three access points. It is easy to handle the devices with just a small knowledge of…
Thorsten Hansl - PeerSpot reviewer
Manage network traffic effectively with simple console management and helpful support
Before using UniFi Switches, I used a mixture of HP, Dell, Juniper, and some small D-Link switches. The main reason for switching was that the previous switches were old, with no more updates or support. I decided to use UniFi as a unified solution for all my needs, which includes various sizes of switches.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
12%
Comms Service Provider
7%
Manufacturing Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Meraki MS Switches?
The most valuable features of Meraki MS Switches are their reliability and simplicity.
What needs improvement with Meraki MS Switches?
What could be improved is that when a switch disconnects from the internet, you can't make any changes to that switch. Sometimes the switches lose internet connectivity, and we can't do anything to...
Which switches are better - Ubiquiti Unifi or Netgear?
Ubiquiti Unifi offers a great set of features. For starters, it is easy to configure and implement, and also doesn’t require a learning curve because it is easy to use. It is also simple to reconfi...
Which are better - Ubiquiti UniFi switches or MikroTik routers and switches?
Ubiquiti Unifi is a great solution. For starters, it is easy to configure and implement, and doesn’t require a learning curve because it is easy to use. It is also simple to reconfigure an AP or ga...
What do you like most about Ubiquiti UniFi Switches?
We have integrated the tool for PoE switches and non-PoE switches. Its most valuable feature is SD-WAN. UniFi SD-WAN can access all statistics and performance data in one interface, enabling us to...
 

Also Known As

MS220, MS320, MS420
UniFi Switches
 

Overview

 

Sample Customers

Cisco Live Milan, Hyatt
Staypineapple
Find out what your peers are saying about Meraki MS Switches vs. Ubiquiti UniFi Switches and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.