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Meraki MS Switches vs Ubiquiti UniFi Switches comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
Meraki MS Switches offer scalability and manageability but face challenges with cloud integration and initial costs affecting returns.
Sentiment score
5.2
Users appreciate Ubiquiti UniFi Switches for affordability and integration, despite challenges in measuring ROI without specific metrics.
Another solution offered to us was more than double the price, making UniFi a cost-effective choice.
We saw a return on investment within a year, although I believe there's more potential to be leveraged.
 

Customer Service

Sentiment score
8.0
Meraki MS Switches support is praised for responsiveness but faces criticism for delays and difficulties in escalation and access.
Sentiment score
7.0
Users find Ubiquiti UniFi Switches support mixed, often relying on community forums due to delayed responses and limited assistance.
If the devices are licensed, the support team will assist you depending on the severity level of the case.
The support is excellent and rated ten out of ten.
Cisco's tech support is pretty good, and I would rate it an eight out of ten.
The team is knowledgeable and efficient.
the manuals, installation videos, and resources on the website are very good and straightforward.
They have a large customer base that sometimes faces issues due to a lack of know-how in managing the devices.
 

Scalability Issues

Sentiment score
7.6
Meraki MS Switches are scalable for SMBs with stackable features and cloud management, but may lack enterprise-level robustness.
Sentiment score
7.6
Ubiquiti UniFi Switches are scalable for small to medium businesses but may face limitations in large enterprise environments.
They're quite scalable for my environment.
I rate the scalability as nine out of ten.
If planning for future scalability, choosing switches that support extra modules for fiber optics is advisable.
The solution is sufficiently scalable because the switches can be stacked.
 

Stability Issues

Sentiment score
8.2
Meraki MS Switches are highly reliable with minimal disruptions, praised for efficient updates and overall stable performance.
Sentiment score
8.6
Ubiquiti UniFi Switches are dependable with high stability ratings but may face issues due to configuration and environment.
If something happens to the device or hardware, Cisco will automatically change the device by the next business day.
We faced issues following firmware updates, which we now handle by performing updates outside of working hours.
I did not experience any problems the whole year.
We have never experienced any problems with Ubiquiti UniFi Switches as they are consistently stable.
The switches are stable and there have been no outages.
 

Room For Improvement

Meraki MS Switches need better pricing, reduced cloud dependency, improved features, and enhancements in scalability, security, and support.
Ubiquiti UniFi Switches struggle with power supply issues, complex setup, limited features, and demand better pricing and support.
Meraki should also consider improvements in stacking features, particularly in the lower-end models like NS130, where stacking isn't supported, unlike with Cisco traditional switching.
There are compatibility issues with certain Power over Ethernet (PoE) devices, which we would like to see resolved.
Most people are familiar with the Cisco commands, and it would be beneficial if the switch could be accessed by GUI configuration and by normally accessing the console.
The current setup is closed and does not allow for integration with non-Ubiquiti VoIP devices or providers outside their ecosystem.
Recent updates have removed many options available in earlier versions, simplifying the interface but limiting control.
The choice depends on the network architecture and planning for the future scalability requirements.
 

Setup Cost

Meraki MS Switches are costly but offer excellent support and cloud features, with discounts available for longer-term licenses.
Ubiquiti UniFi Switches offer cost-effective performance for SMBs with competitive pricing and free support, despite limited availability.
Meraki MS Switches, including their licensing, are somewhat expensive, particularly when compared with competitor solutions like HP.
Meraki pricing is a little premium compared to other vendor products.
Pricing is affordable, and licenses for the cloud need to be purchased every three to five years.
Many vendors mark up prices significantly.
Pricing is very favorable, with minimal licensing involved.
Our investment in Ubiquiti is about £30,000, and it's a cost-effective solution since there is no subscription fee.
 

Valuable Features

Meraki MS Switches provide cloud management with remote configuration, zero-touch deployment, user-friendly GUI, and Cisco integration for scalability.
Ubiquiti UniFi Switches are favored for centralized management, ease of use, PoE flexibility, and seamless device integration for businesses.
The control plane is in the cloud, and the data plane is local, allowing manageability from anywhere.
One of the most valuable features of Meraki MS Switches is its precise traffic analytics capabilities, allowing us to query the system for any place at any time.
The most valuable feature is the ability to access devices from anywhere in the world through the cloud.
I can manage user connectivity, limit bandwidth, apply MAC address filtering, and it offers POE capabilities.
The switches enable management from anywhere using the cloud controller, making configuration changes and management easier.
I was involved in Kenya's last general elections where we used Ubiquiti equipment, both wireless and switching, which performed excellently.
 

Categories and Ranking

Meraki MS Switches
Ranking in Ethernet Switches
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
97
Ranking in other categories
No ranking in other categories
Ubiquiti UniFi Switches
Ranking in Ethernet Switches
4th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Ethernet Switches category, the mindshare of Meraki MS Switches is 3.0%, down from 4.5% compared to the previous year. The mindshare of Ubiquiti UniFi Switches is 7.7%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Ethernet Switches Market Share Distribution
ProductMarket Share (%)
Ubiquiti UniFi Switches7.7%
Meraki MS Switches3.0%
Other89.3%
Ethernet Switches
 

Featured Reviews

MajidKhan - PeerSpot reviewer
Remote access enhances troubleshooting with potential for more intuitive interface
We are working with Citrix and router, but in Cisco for Cisco vendor only. We are taking from them since 2015.  The main use case involves some small business customers needing one router, one switch, and two to three access points. It is easy to handle the devices with just a small knowledge of…
Donald Ochanda - PeerSpot reviewer
Has delivered reliable performance over the years but still needs improvements in advanced networking features
I generally recommend Ubiquiti UniFi Switches for medium-sized corporate clients, as most of them don't mind the brand as long as the system works. With major corporate clients, they still have the mentality that Cisco is superior in the market, but medium-sized clients are easier to deploy at that level. Ubiquiti UniFi Switches are improving technically since my last implementation. Our field engineers report significant improvements, and I was involved in Kenya's last general elections where we used Ubiquiti equipment, both wireless and switching, which performed excellently. My assessment of Ubiquiti UniFi Switches' centralized management is that, while I haven't interacted with it extensively, it works similarly to Cisco and Meraki platforms. Field engineers should be able to provide better answers regarding this feature. The port isolation feature on Ubiquiti UniFi Switches is standard, which I believe is appropriate considering they provide standard security features on the port.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
10%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
11%
Comms Service Provider
8%
Manufacturing Company
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise20
Large Enterprise23
By reviewers
Company SizeCount
Small Business45
Midsize Enterprise8
Large Enterprise1
 

Questions from the Community

What do you like most about Meraki MS Switches?
The most valuable features of Meraki MS Switches are their reliability and simplicity.
What needs improvement with Meraki MS Switches?
From my perspective, I don't have any indication for improvement regarding Meraki MS Switches, as our usage is quite basic and we don't need very sophisticated features. For core sites, we are stil...
Which switches are better - Ubiquiti Unifi or Netgear?
Ubiquiti Unifi offers a great set of features. For starters, it is easy to configure and implement, and also doesn’t require a learning curve because it is easy to use. It is also simple to reconfi...
Which are better - Ubiquiti UniFi switches or MikroTik routers and switches?
Ubiquiti Unifi is a great solution. For starters, it is easy to configure and implement, and doesn’t require a learning curve because it is easy to use. It is also simple to reconfigure an AP or ga...
What do you like most about Ubiquiti UniFi Switches?
We have integrated the tool for PoE switches and non-PoE switches. Its most valuable feature is SD-WAN. UniFi SD-WAN can access all statistics and performance data in one interface, enabling us to...
 

Also Known As

MS220, MS320, MS420
UniFi Switches
 

Overview

 

Sample Customers

Cisco Live Milan, Hyatt
Staypineapple
Find out what your peers are saying about Meraki MS Switches vs. Ubiquiti UniFi Switches and other solutions. Updated: September 2025.
871,408 professionals have used our research since 2012.