Meraki MS Switches Reviews

Name: Meraki MS Switches
Brand: Cisco
Rating: 4.2 (96 reviews)

Vendor: Cisco

4.2 out of 5

96 reviews
96% willing to recommend

875 followers

What is Meraki MS Switches?

Meraki MS Switches are first-line cloud-managed access and aggregation switches that combine the benefits of cloud-based centralized management with a reliable access platform. With cloud management, thousands of switch ports can be configured and monitored instantly over the web.

Get the Meraki MS Switches Buyer's Guide and find out what your peers are saying about Meraki MS Switches, Cisco Ethernet Switches, Aruba Switches and more!

Meraki MS Switches is the #8 ranked solution in top Ethernet Switches. PeerSpot users give Meraki MS Switches an average rating of 8.4 out of 10. Meraki MS Switches is most commonly compared to Cisco Ethernet Switches: Meraki MS Switches vs Cisco Ethernet Switches. Meraki MS Switches is popular among the large enterprise segment, accounting for 48% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 17% of all views.

Helped 853,960 peers since 2012

Featured Meraki MS Switches reviews

MajidKhan

Network Engineer at Gaihab

We are working with Citrix and router, but in Cisco for Cisco vendor only. We are taking from them since 2015. The main use case involves some small business customers needing one router, one switch, and two to three access points. It is easy to handle the devices with just a small knowledge of…

Read full review

Lakshmanan A

IT Manager at Heat and Control

Changing VLANs is much easier in Meraki compared to other switches using the GUI. The GUI is the best part of Meraki. It's very easy to access. Meraki does support CLI, but the GUI is purely GUI, which is very easy to access. The security features, compatibility with other firewalls, and filtering capabilities in the MS switches have been the most beneficial for our network.

Read full review

Ravi Ramachandran

Senior Manager at a comms service provider with 51-200 employees

I am a system integrator and my company is a partner for Cisco The ease of use and manageability from anywhere, whether it is from your mobile app or anywhere else with an Internet connection, is a unique selling point. It helps reduce network overhead by not requiring engineers to support the…

Read full review

Meraki MS Switches mindshare

As of June 2025, the mindshare of Meraki MS Switches in the Ethernet Switches category stands at 3.6%, down from 4.1% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Ethernet Switches

PeerResearch reports based on Meraki MS Switches reviews

Type	Title	Date
Category	Ethernet Switches	Jun 2, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 2, 2025	Download
Comparison	Meraki MS Switches vs Cisco Ethernet Switches	Jun 2, 2025	Download
Comparison	Meraki MS Switches vs Aruba Switches	Jun 2, 2025	Download
Comparison	Meraki MS Switches vs NETGEAR Switches	Jun 2, 2025	Download

Title	Rating	Mindshare	Recommending
Cisco Ethernet Switches	4.3	14.0%	96%	135 interviews Add to research
Aruba Switches	4.2	10.3%	98%	85 interviews Add to research

Valuable Features

Meraki MS Switches offer centralized cloud-based management that simplifies deploying and configuring switches, making management possible from anywhere. The dashboard provides excellent visibility and control, allowing users to manage multiple switches with ease. Its user-friendly interface facilitates easy VLAN changes, troubleshooting, and remote device tracking. Features like virtual stacking, zero-touch deployment, integration with security tools, and robust support enhance flexibility and reliability, making it a popular choice for diverse organizational needs.

"The biggest benefit that I see in Meraki MS Switches is central management and the cloud dashboard."
"The support is excellent and rated ten out of ten."
"Almost all of my functions perform very well."

Room for Improvement

Meraki MS Switches are criticized for high pricing, cloud dependency, and limited local management without internet. Users find the complexity of licensing procedures and lack of training frustrating. Issues with scalability, integration, and performance compared to competitors are raised. API, security enhancements, and troubleshooting improvements are needed. Additional features like command-line interface access, offline enhancements, and better support for advanced configurations are requested. Concerns about technical support responsiveness and delivery timelines are common.

"What could be improved is that when a switch disconnects from the internet, you can't make any changes to that switch."
"If there are many users and a heavy data load, heavy data traffic, I am not suggesting Meraki. I am focusing on Meraki Catalyst for live usage. It is not scalable enough, and I do not recommend it due to its switching capability."
"The prices are a little higher than other vendors."

ROI

Meraki MS Switches offer significant time savings, reducing troubleshooting and support costs while enhancing network stability. They enable centralized management and simplify infrastructure control. They decrease the headcount needed for management and eliminate extra costs for reporting tools. Some reports indicate a two to three-year return, while others face challenges in calculating it precisely. While certain users experience immediate benefits, others encounter slower financial returns, partially due to incomplete cloud adoption.

Pricing

Meraki MS Switches are perceived as a premium option, with users highlighting their higher pricing compared to competitors like HP and Extreme. While some value the solution's features and cloud management, the cost is often a point of contention, especially for small businesses and schools. The licensing model, typically requiring a yearly or multi-year subscription, entails additional costs that can be challenging for budget-conscious entities. Discounts are available with longer-term contracts.

"The tool is expensive."
"The pricing is very expensive."
"Securing licenses and devices for more than a year can make the product expensive. In general, the product is expensive."

Popular Use Cases

System integrators and partners frequently utilize Meraki MS Switches for VLANs, remote configuration, cloud management, network connectivity, and aggregation. They are employed in small to mid-sized offices, educational institutions, and hospitals for user connectivity and security. Users appreciate the simplicity of configuration and centralized management through the cloud, making these switches ideal for environments requiring ease of management and high-speed connectivity. They are also integral in larger networks for server connections via VPN.

Service and Support

Meraki MS Switches receive high marks for customer service and support. Users frequently note quick, clear responses and knowledgeable personnel. While support is usually rated positively, some comment on delays during peak hours, challenges contacting technical staff, and a need for more senior engineers for complex issues. Documentation and community resources are considered helpful. Overall, experiences vary, but satisfaction remains high due to responsive and effective assistance, especially during critical times.

Deployment

Users found Meraki MS Switches's initial setup simple and quick, often completed within hours. Many highlighted the cloud-managed dashboard as user-friendly, reducing the need for extensive technical expertise. Deployments varied from minutes to a few days based on network complexity. Some noted that pre-configuration allowed for zero-touch provisioning, making installations seamless. Experiences indicated that one or two people were sufficient for setup and maintenance, emphasizing ease and efficiency in management.

Scalability

Meraki MS Switches are suitable for small to medium-sized businesses with solid scalability. They grow well with user numbers and allow for easy configuration changes. While they may not fit large enterprises, they excel in their market segment with functional stackable switches. Users appreciate the cloud-based nature and flexibility for adding devices. Although they lack an upgrade path for hardware, they still enjoy high adaptability within their performance range.

Stability

Meraki MS Switches are highly stable with minimal issues reported. Many users experience consistent performance, citing no significant bugs or crashes. Some challenges have occurred, such as software updates and occasional port fluctuations, but these are often resolved quickly. Users rate stability as excellent, frequently scoring nine or ten out of ten. Despite minor exceptions, including the environment-related glitches, the majority find the stability to be solid and reliable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Meraki MS Switches Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Financial Services Firm

Educational Organization

Government

Retailer

Construction Company

Healthcare Company

Comms Service Provider

Insurance Company

Real Estate/Law Firm

Non Profit

Media Company

University

Legal Firm

Wholesaler/Distributor

Hospitality Company

Energy/Utilities Company

Outsourcing Company

Consumer Goods Company

Recreational Facilities/Services Company

Transportation Company

Performing Arts

Logistics Company

Compare Meraki MS Switches with alternative products

Learn more about Meraki MS Switches

Meraki MS Switches Features

Meraki MS Switches have many valuable key features. Some of the most useful ones include:

True zero-touch configuration
Integrated troubleshooting tools, logging, and alerting
Energy-efficient design
Low acoustics and fanless options
Flexible stacking
Cloud management
Simple integration into existing and mixed infrastructures
Role-based administration
Automatic, secure firmware updates
Stack power
Multigigabit ports
Voice VLAN support
Link aggregation control protocol (LACP)

Meraki MS Switches Benefits

There are many benefits to implementing Meraki MS Switches. Some of the biggest advantages the solution offers include:

Automatic email alerts: If email alerts are enabled, you will receive automatic alerts via email when device or port changes occur. This makes Meraki MS Switches a convenient solution.

Identify issues ahead of time: With the solution’s proactive and on-demand cable testing tools, you are notified about any cable problems before anyone else.

Detailed client device views: The solution includes a helpful detailed view per client device, including port, VLAN, device fingerprinting, and connectivity data.

Lifetime warranty: Meraki MS Switches include a limited lifetime hardware warranty that provides next-day advance hardware replacement.

Reviews from Real Users

Meraki MS Switches is a solution that stands out when compared to many of its competitors. Some of its major advantages are its accessibility, application visibility, and flexibility features.

Jóhann T., IT Manager at Sund Upper Secondary School, says, “Accessibility is what I find most valuable in Meraki MS Switches, because I'm able to check things and see if they're working, without being on-site at all times.”

A Senior Network Engineer at a tech services company mentions, "The top feature of Meraki MS switches for me is Layer 7 application visibility. Another positive in general is that you don't need to set up a console to the switch itself; it dials into a single dashboard where you can completely manage all your network devices."

John M., user at Baseline Consulting, LLC, comments, "I like the flexibility of the Meraki firewall. It gives you the ability to lock things down. Having multiple VLANs is helpful for the switching infrastructure and firewall. It's crucial when you have a public-facing VLAN, a private-facing VLAN, and a secure VLAN."

PeerSpot user William M., Consulting Engineer at IV4, expresses, "It is easy to deploy, maintain, and update. It has been trouble-free so far. I am still a Cisco command-line bigot, but the web interface makes it a lot easier for our help desk to interact with a client. When the clients call in and say that they aren't able to connect, it takes the help desk 10 minutes or less to look at everything in the enterprise or location. They can look at the firewall, switches, or access points in the dashboard. That's why I like the dashboard."

Meraki MS Switches was previously known as MS220, MS320, MS420.