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Jenkins Reviews

Vendor: Jenkins
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What is Jenkins?

Jenkins is an open-source automation server known for its extensive plugin ecosystem and seamless integration with a broad range of tools, enhancing CI/CD processes.

Get the Jenkins Buyer's Guide and find out what your peers are saying about Jenkins, GitLab, VMware Tanzu Platform and more!
Jenkins is the #4 ranked solution in top Build Automation solutions. PeerSpot users give Jenkins an average rating of 8.0 out of 10. Jenkins is most commonly compared to GitLab: Jenkins vs GitLab. Jenkins is popular among the large enterprise segment, accounting for 56% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 20% of all views.
Buyer's Guide
Jenkins
April 2026
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Helped 892,287 peers since 2012

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Jenkins mindshare

As of April 2026, the mindshare of Jenkins in the Build Automation category stands at 7.7%, down from 10.5% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Build Automation Mindshare Distribution
ProductMindshare (%)
Jenkins7.7%
GitLab7.7%
GitHub Actions7.0%
Other77.6%
Build Automation

PeerResearch reports based on Jenkins reviews

TypeTitleDate
CategoryBuild AutomationApr 29, 2026Download
ProductReviews, tips, and advice from real usersApr 29, 2026Download
ComparisonJenkins vs GitLabApr 29, 2026Download
ComparisonJenkins vs TektonApr 29, 2026Download
ComparisonJenkins vs GitHub ActionsApr 29, 2026Download
Suggested products
TitleRatingMindshareRecommending
GitLab4.27.7%97%91 interviewsAdd to research
VMware Tanzu Platform4.02.3%100%23 interviewsAdd to research
 
 
Key learnings from peers
Last updated Feb 22, 2026

Valuable Features

Jenkins offers an open-source platform known for extensive plugins, automation, and integration capabilities. Users appreciate its pipeline customization, ease of use, scalability, and robust CI/CD features. Community support enriches user experience, fostering collaboration and efficiency. Its ability to automate deployments, test code quality, and scale projects streamlines processes. Jenkins seamlessly integrates with tools like GitHub, SonarQube, and Kubernetes, making it invaluable for DevOps, boosting productivity, reducing errors, and enhancing collaboration across development teams.
  • "Jenkins Job DSL plugin was a game changer for me personally."
  • "The most valuable features of Jenkins are its ease of use and good plugins available, and you are able to connect to a lot of solutions."
  • "With Jenkins, the pipeline will take your code from any versioning system like GitHub or Bitbucket, all the security scans can happen in one go and then all the tests also get run, and you can just build one container in it and deploy it."

Room for Improvement

Jenkins users highlight issues with plugin stability, an outdated user interface, and complex configurations. Plugin updates often break dependencies, affecting pipelines and causing compatibility issues, especially with Docker and Kubernetes. The interface requires modernization for better navigation and usability. Cloud and performance scalability are challenging, impacting large teams. Users demand better documentation, security, and integrations with other tools. Improvements are also needed in user authentication and error message clarity.
  • "Jenkins has no pipelines support by default."
  • "Jenkins can improve by continuing to add additional plugins for all the new solutions that are coming out within the cloud sphere."
  • "For this solution to be a 10, it has to be a lot more stable."

ROI

Jenkins offers an excellent return on investment as it is open source. Users highlight significant cost savings by avoiding public or private cloud CI tools. The platform enhances efficiency by supporting code reuse, reducing operational expenses, and eliminating human error. It allows teams to focus on other tasks while managing deployments swiftly. Jenkins also reduces the need for additional staff, translating into considerable time and financial savings.

Pricing

Jenkins is an open-source, free tool widely adopted by enterprises due to its cost-effectiveness. Licensing is free under the MIT license, offering unlimited jobs and users without per-user costs. While software costs are zero, infrastructure and maintenance incur actual expenses. Companies hosting Jenkins on-premises may avoid additional fees, but cloud solutions like AWS can range from $20 to over $300 monthly. Although some add-ons are pricey, the enterprise version provides enhanced support and features.
  • "The tool is open-source."
  • "It is an open source."
  • "Jenkins is an open-source platform."

Popular Use Cases

Jenkins is utilized for continuous integration and deployment, serving as a crucial component in automatic build and deployment processes. It manages automated tests, pipelines, and infrastructure tasks in environments like AWS and Azure, integrates with tools like Git, Docker, and Maven, and supports tasks like code quality checking, application deployment, and notifications. Jenkins is instrumental in managing software development cycles, streamlining the workflows for engineering teams across various industries.

Service and Support

Customers find Jenkins customer support unnecessary as it is open-source with a helpful community. Most users rely on forums, documentation, and community knowledge to solve issues. Technical assistance is considered adequate within the community. Many have never contacted official support, instead depending on internal resources or online searches. While some report mixed experiences, the community offers extensive support, making external technical support rarely needed. Responses from community or resources like IRC and StackOverflow are vital.

Deployment

The initial Jenkins setup is generally straightforward and easy, especially for those familiar with Java and server environments. Users find it quick to deploy using Docker or EC2, though some mention challenges with plugins and agents. Documentation could be improved. Installation varies from minutes to days based on experience and deployment size. Despite some complexities, Jenkins is effectively used by many organizations with regular updates and minimal maintenance efforts.

Scalability

Many find Jenkins highly scalable, effectively managing large user bases with proper setup. Custom configurations allow handling multiple instances, nodes, and jobs efficiently. Users report successful scaling with Kubernetes and Docker, aiding in seamless expansion. Integrations with cloud services enhance scalability. Occasional manual interventions are required as workload increases. Jenkins can support extensive development activities across varied environments, but some face challenges with complex scenarios or when using open-source tools without dedicated support.

Stability

Jenkins demonstrates a high level of stability in most cases. Some users experience memory-related issues, technical glitches, or minor bugs, but these are often resolved with updates or hardware adjustments. Despite occasional performance concerns, particularly with plugins or after intensive use, Jenkins remains reliable for many users. Stability ratings vary, with most users rating it between six to nine out of ten, indicating significant satisfaction, although some administration is required.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our Jenkins Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company SizeCount
Small Business26
Midsize Enterprise12
Large Enterprise43
By reviewers
By visitors reading reviews
Company SizeCount
Small Business114
Midsize Enterprise49
Large Enterprise211
By visitors reading reviews

Top industries

By visitors reading reviews
Financial Services Firm
20%
Manufacturing Company
12%
Computer Software Company
7%
Comms Service Provider
7%
Government
6%
University
5%
Construction Company
5%
Marketing Services Firm
5%
Outsourcing Company
4%
Retailer
3%
Performing Arts
3%
Educational Organization
2%
Media Company
2%
Real Estate/Law Firm
2%
Healthcare Company
2%
Hospitality Company
2%
Insurance Company
2%
Transportation Company
2%
Pharma/Biotech Company
2%
Wholesaler/Distributor
1%
Aerospace/Defense Firm
1%
Energy/Utilities Company
1%
Legal Firm
1%
Recruiting/Hr Firm
1%
Museum Or Institution
1%
Recreational Facilities/Services Company
1%
Religious Institution
1%
Non Tech Company
1%
Consumer Goods Company
1%
Photography Company
1%
Non Profit
1%

Compare Jenkins with alternative products

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Learn more about Jenkins

As an automation server, Jenkins streamlines development workflows by managing continuous integration and deployment with powerful pipeline support and distributed build capabilities. Its strong community backbone and ease of use contribute to its ongoing appeal. While highly versatile, Jenkins can encounter scalability and plugin management issues, with areas like cloud integration and security needing attention. It supports automation for build, test, and deployment, ensuring smoother software delivery and infrastructure management across environments.

What are Jenkins's key features?
  • Extensive Plugin Ecosystem: Allows seamless tool integration.
  • Open-Source Nature: Backed by a strong community.
  • CI/CD Optimization: Streamlines development workflows.
  • Pipeline Support: Facilitates complex scripting.
  • Distributed Build Management: Efficiently handles multiple environments.
What benefits and ROI should users look for in reviews?
  • Automation Capabilities: Reduces manual effort.
  • Scalability: Adapts to growing project needs.
  • Integration Versatility: Works well with tools like Git.
  • Community Support: Offers practical solutions and resources.
  • Ease of Use: Simplifies complex automation processes.

Jenkins is implemented in industries focused on continuous software delivery and infrastructure management, including technology firms, finance sectors needing robust deployment pipelines, and enterprise environments requiring complex workflow automation. Companies leverage its automation to enhance productivity and minimize errors in development processes.

Jenkins customers

Airial, Clarus Financial Technology, cubetutor, Metawidget, mysocio, namma, silverpeas, Sokkva, So Rave, tagzbox

Related questions

  • 56
What are the differences among Jenkins, Urbancode build and ElectricAccelerator?
  • 60
How does Tekton compare with Jenkins?
  • 56
What are the differences among Jenkins, Urbancode build and ElectricAccelerator?
  • 59
When evaluating Build Automation, what aspect do you think is the most important to look for?
  • 105
Should project automation software be integrated with cloud-based tools?
  • 84
Is there a need for workflow automation?
  • 75
What is the Robotic Process Automation (RPA) life cycle?
  • 94
What is Automation as a Service (AaaS)?
  • 48
Why is Build Automation important for companies?

Product Categories

Product Categories
Build Automation

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Jenkins Reviews Summary
Author infoRatingReview Summary
Senior Devops Engineer at a tech vendor with 10,001+ employees3.0I use Jenkins for CI/CD pipelines, appreciating its automation, orchestration features, and GitOps support, though integration challenges persist. Despite lacking built-in Git functionality, Jenkins excels with plugins, saving costs and improving efficiency compared to Tekton.
Principal Software Engineer at a financial services firm with 5,001-10,000 employees4.0As a Software Engineer, I deploy critical application code using Jenkins and Terraform, manage AWS services, and follow Agile methodology. While Kubernetes' autoscaling enhances efficiency, we face challenges with version upgrades and AWS service changes affecting our applications.
Technical Lead at a manufacturing company with 5,001-10,000 employees4.0I primarily use Jenkins for CI pipeline in our product-based company's firmware development without the CD pipeline. It's a robust open-source tool favored for cost savings, but it lacks support compared to Azure DevOps, which includes comprehensive project management.
DevOps Engineer at Tech Mahindra Limited4.5I use Jenkins for CI/CD, creating pipelines for builds, integrations, and deployments. Its plugin support is beneficial, but I faced issues with SonarQube projects and Docker integrations. I switched to Tekton to meet project and client demands.
Junior DevOps Engineer at Kartoza (Pty) Ltd3.5We use Jenkins for CI/CD and infrastructure automation, focusing on Docker container deployment to our Kubernetes cluster. While Jenkins is highly customizable and ideal for managing CI/CD and GitOps, it could benefit from supporting OIDC and internal user databases simultaneously.
Consultant at a manufacturing company with 10,001+ employees4.0We use Jenkins for continuous integration and deployment, appreciating its tool integration. However, the dashboard and UI need improvement for user-friendliness, as navigating extensive documentation is cumbersome. Despite this, we achieve quick deployments and an 80-90% ROI.
AWS DevOps Engineer at 9I Web Solution4.5I primarily use Jenkins for automating pipelines from GitHub to deployment, valuing its open-source nature and stable performance. While useful, it tends to run slow after plugin installations, unlike GitHub Actions, which I use occasionally.
Engineer at Etisalat4.5In our CI/CD pipeline, we depend on Jenkins to manage tasks related to Telco Cloud infrastructure efficiently. However, the lack of free support for the free versions is a limitation, and we haven't considered or used other solutions previously.