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Chef vs Jenkins comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Chef enhances work efficiency and ROI by streamlining deployment, reducing manual labor, and supporting scalable infrastructure management.
Sentiment score
8.5
Jenkins provides excellent ROI by being free, enhancing satisfaction, streamlining deployment, reducing errors, and lowering costs.
The return has been far more hours saved than spent.
Technical Architecture Support at a tech vendor with 10,001+ employees
We have seen significant improvement in the time and the way we make changes to the infrastructure.
Principal Engineer at Wipro Limited
I have seen a return on investment with Chef because we definitely need fewer employees to manage infrastructure.
Principal DevOps engineer at Autodesk, Inc.
 

Customer Service

Sentiment score
5.8
Chef's customer support varies, with positive presales support, but challenges lead users to community forums and AWS for help.
Sentiment score
6.5
Jenkins relies on robust community support for answers, while CloudBees offers varying response times for additional assistance.
The usual emails provide a lot of support, which contributes to our success and consulting efforts.
Software Engineer and Tester at Safaricom
 

Scalability Issues

Sentiment score
7.3
Chef is praised for managing numerous nodes efficiently in diverse cloud environments despite some challenges with scaling.
Sentiment score
7.2
Jenkins is scalable and adaptable, effectively managing many jobs, with enhanced capabilities via Kubernetes and Docker integration.
We leverage both to achieve the best option possible for scaling.
Software Engineer and Tester at Safaricom
Chef's scalability is evident as the public sector organization I work at serves a population of 5 million, and we have had no problems with scaling.
Technical Architecture Support at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
7.7
Chef offers reliable performance, minimal disruptions, and effective scalability, with high stability ratings and strong community support.
Sentiment score
7.1
Jenkins is generally stable with occasional issues, but performance improves significantly with better hardware and recent updates.
Chef is very stable.
Principal DevOps engineer at Autodesk, Inc.
It is a good tool to work with, offering a strong developer experience and community support.
Software Engineer and Tester at Safaricom
In my experience, Chef is quite stable most of the time.
Principal Engineer at Wipro Limited
 

Room For Improvement

Chef needs improved simplicity, integration, performance, documentation, better error messages, enhanced support, and usability for wider adoption.
Jenkins requires UI/UX enhancements, plugin stability, better integration, improved documentation, and more effective troubleshooting for user satisfaction.
On support, I think there should be more focus on how we can achieve AI automations in answering questions for beginners and addressing deep concerns without general manual management.
Software Engineer and Tester at Safaricom
The learning curve is steep due to Chef's Ruby-based DSL and the complex components of cookbooks and recipes, which can be challenging for new users, especially those without programming backgrounds.
Senior Consultant Development at Infogain
Chef could be made a little simpler so that someone with basic coding knowledge should be able to pick up Chef and write recipes.
Principal DevOps engineer at Autodesk, Inc.
 

Setup Cost

Enterprise users find Chef's pricing flexible but complex, appreciating AWS Marketplace integration despite preferring cheaper open-source alternatives.
Jenkins is cost-effective and open-source, with additional costs for infrastructure and an enterprise edition offering extra features.
Licensing looks reasonable compared to the manual work of managing whole data centers with even 10,000 servers.
Software Engineer and Tester at Safaricom
My experience with pricing, setup cost, and licensing is that we sidestepped it by using Cinc because none of the functionality that is exclusive to the paid version was actually in use in the organization.
Technical Architecture Support at a tech vendor with 10,001+ employees
 

Valuable Features

Chef automates configuration management, supporting scalability, ease of use, and efficiency, ideal for large-scale cloud environments with community support.
Jenkins excels in automation, integration, and scalability with its robust ecosystem, enhancing collaboration, efficiency, and reliability.
Using Chef for automating infrastructure and applications in my organization has helped us reduce manual tasks by more than forty percent, thereby saving significant revenue for the client.
Principal Engineer at Wipro Limited
Idempotency is one of the major components, as Chef ensures that configurations are applied without any unintended side effects, making deployments more reliable.
Senior Consultant Development at Infogain
Security is a key aspect that Chef can automate, monitor new features that are available, and even do patches without you getting involved.
Software Engineer and Tester at Safaricom
 

Categories and Ranking

Chef
Ranking in Build Automation
12th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Release Automation (5th), Configuration Management (12th)
Jenkins
Ranking in Build Automation
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Build Automation category, the mindshare of Chef is 1.9%, up from 0.5% compared to the previous year. The mindshare of Jenkins is 7.2%, down from 11.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Build Automation Market Share Distribution
ProductMarket Share (%)
Jenkins7.2%
Chef1.9%
Other90.9%
Build Automation
 

Featured Reviews

Walter Ochieng Odhiambo - PeerSpot reviewer
Software Engineer and Tester at Safaricom
Automation has transformed daily infrastructure work and now frees teams to focus on new challenges
One thing that Chef needs to improve on is making it available in as many languages as possible. There should be a focus on how to make it understandable, not just to infrastructure people, but also to those working in monitoring. How can we ensure that it is part of their daily input? That is something that still has a small missing link. We are almost there, but it can help us achieve outcomes in the future in terms of objectives, not just workflows and visibility. How can we make real-time interactive dashboards more available? Look at what kind of tools can be integrated with them, not just working with the ones like Chef Kitchen and Habitat, but trying to make it even more flexible than what we have right now. On support, I think there should be more focus on how we can achieve AI automations in answering questions for beginners and addressing deep concerns without general manual management.
AllenUmlas - PeerSpot reviewer
Engineer at Etisalat
Streamlines the CI/CD process with its user-friendly interface, extensive plugin ecosystem and efficient automation capabilities
Jenkins is incredibly user-friendly, so I haven't encountered any difficulties using it. It's the only product I've used for automation, but I find it to be very intuitive and effective. Jenkins has been instrumental in automating our build and deployment processes. We're leveraging Jenkins to automate tasks related to Telco, particularly in upgrading the manual orchestration. It's a critical tool for streamlining our operations.
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882,637 professionals have used our research since 2012.
 

Comparison Review

it_user184734 - PeerSpot reviewer
Systems Administrator at Facebook
Jan 22, 2015
I generally find TeamCity a lot more intuitive than Jenkins.
Moving to TeamCity from Jenkins At work, we’re slowly migrating from Jenkins to TeamCity in the hope of ending some of our recurring problems with continuous integration. My use of Jenkins prior to this job has been almost strictly on a personal basis, although I pretty much only use Travis…
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Comms Service Provider
11%
Computer Software Company
11%
Retailer
8%
Financial Services Firm
18%
Manufacturing Company
14%
Computer Software Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise7
Large Enterprise19
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise15
Large Enterprise57
 

Questions from the Community

What is your experience regarding pricing and costs for Chef?
My experience with pricing, setup cost, and licensing is that we sidestepped it by using Cinc because none of the functionality that is exclusive to the paid version was actually in use in the orga...
What needs improvement with Chef?
I would add that Ruby is a domain-specific language in the Chef dialect, which is a learning curve, but so is Terraform and so is Ansible. The only feedback would be if they could come up with an i...
What is your primary use case for Chef?
My main use case for Chef is configuration and deployments. We receive blank servers and use Chef to build predefined application or appliance servers. A quick specific example of how I use Chef to...
How does Tekton compare with Jenkins?
When you are evaluating tools for automating your own GitOps-based CI/CD workflow, it is important to keep your requirements and use cases in mind. Tekton deployment is complex and it is not very e...
What do you like most about Jenkins?
Jenkins has been instrumental in automating our build and deployment processes.
What is your experience regarding pricing and costs for Jenkins?
Jenkins is used in many companies to save money, especially within R&D divisions, by avoiding the expenses of proprietary tools.
 

Comparisons

 

Overview

 

Sample Customers

Facebook, Standard Bank, GE Capital, Nordstrom, Optum, Barclays, IGN, General Motors, Scholastic, Riot Games, NCR, Gap
Airial, Clarus Financial Technology, cubetutor, Metawidget, mysocio, namma, silverpeas, Sokkva, So Rave, tagzbox
Find out what your peers are saying about Chef vs. Jenkins and other solutions. Updated: February 2026.
882,637 professionals have used our research since 2012.