Service and Support
AWS CodeBuild customer service and support are generally well-regarded. Users appreciate the prompt responsiveness and effectiveness of AWS support teams, rating them eight or nine out of ten. Enterprise-level users report high satisfaction, citing excellent issue resolution. Comparisons to Azure highlight AWS's faster response times, especially in higher-tier subscriptions. Despite some users not directly contacting support, they still express confidence in its reliability and stability.
Deployment
Users found AWS CodeBuild's initial setup to have a learning curve, better than Jenkins yet not as simple as some open-source tools. While the configuration required significant attention, especially initially, logging into an account and starting was straightforward. Some rated the setup highly for simplicity despite its length and complexity involving cluster updates. The process benefited from AWS knowledge, leveraging its full CICD suite including CodeCommit, CodeDeploy, and CodePipeline.
Scalability
AWS CodeBuild exhibits strong scalability, dynamically adjusting capacity to fit demands. Users find its automatic scaling beneficial for handling multiple deployments and concurrent builds. However, some users note limitations in CPU allocation compared to alternatives. Generally, organizations experience flexibility, accommodating numerous simultaneous builds without storage concerns. Though scaling meets most requirements efficiently, there are concerns about potential cost implications for new users due to unexpected scalability features.
Stability
AWS CodeBuild is often considered highly stable, with many users rating its stability between eight to ten out of ten, citing minimal crashes. Occasional issues arise due to Java or processing speed, yet users appreciate its ability to avoid storage problems and downtimes. CodeBuild’s autoscaling efficiently manages load, ensuring performance in modern environments. Some users experience setup difficulties or intertwining issues, but the service remains stable after initial configuration.