I do consulting, so I help companies integrate or run Infor M3. I do functional and technical specifications, development, and implementation, so I do much IT work on the software.
I provide Infor M3 to clients, so I'm not an end-user.
The use case for Infor M3 is integration, particularly for processes and data into a single application, for a multinational company that operates in several countries, primarily if that company specializes in manufacturing.
A manufacturing company uses Infor M3 to manage all processes, from planning to manufacturing, scheduling to time reporting, invoicing to purchasing, etc.
The company inputs the data in Infor M3, with data being made available in the central database for management. It's an ERP solution for big, multinational companies with manufacturing units.
The most valuable feature of Infor M3 is the level of detail it has about the different manufacturing processes compared to other ERP solutions. Other ERP solutions provide the same level of integration as Infor M3, but Infor M3 specializes in several functions, such as planning and manufacturing.
Sometimes, big ERPs tend to be too broad in scope, which means not getting all the details right, while Infor M3 is broad in scope and operations, yet it can be specific in processes because it has different software for different verticals.
For example, if you have a food and beverage vertical that falls under manufacturing but is more into distribution, that can work well with Infor M3. My company has a manufacturing vertical, and people in this vertical can find a good level of detail in Infor M3, so it's a good solution.
The UI for Infor M3 is good. It's a newer cloud-based technology, so customization-wise, it's up to date. I received no complaints from clients in that area. The customization level in the solution is also pretty good, allowing you to do a lot of customizations.
Integration in Infor M3 is good. Collaboration between employees using it is good.