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Infor M3 vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 29, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor M3
Ranking in ERP
10th
Ranking in Activity Based Costing Software
8th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
6th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the ERP category, the mindshare of Infor M3 is 5.2%, up from 4.0% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.0%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

it_user550989 - PeerSpot reviewer
Mar 21, 2017
 

Featured Reviews

Pravinkumar Bhandare - PeerSpot reviewer
The solution is a reliable, stable, and cost-saving ERP
Different countries have different finance practices, but I believe they need to fine-tune their practices to match industry standards. Practices vary from country to country, for example, in India, it is different than in the US. Sometimes, clients require alternate processes that are not standard, but they claim that these are the standard practices in their industry. At those times, we feel that the option required is not available with the solution. This is not the case only for Infor M3. Other ERPs also have the same problem. We can't mold the ERP to fit the customer's requirements. There are some standards in place because many screens and programs are integrated into the finance process. We can't make modifications to fit the client's requirements. The customer needs specific screens for different users, so if that program is in place, we have one planning tool in Infor M3. Planners need to know all things related to manufacturing, purchase, and sales in order to make decisions about planning. In one of my clients, I came across the requirement that they were asking for user authority in the planning tool. This is not the case though, because all planners need to know all things. However, on the manufacturing side, we can say that the person who is working with machine operations only needs to know machine-related information and doesn't need knowledge of products or sales. That standard industry is available, so we can give access to the user as per their needs. If the maintenance people are there, we can give them limited access, but if the planner is there, we need to give them all access according to industry standards. However, this requirement from the client side is not possible with the standard Infor software, but Infor can consider implementing it if the need is larger for many customers.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Infor M3 has several valuable features, including customer order management and integration capabilities with third-party applications like ION."
"Infor M3 has tailor-made packages for each and every industry."
"Overall, I rate Infor M3 nine out of ten for a positive experience."
"Its ease of use is most valuable. Inquiries are transparent, and it shows good information on each screen. We don't have to go to 14 different screens to find out about one item, which is a big advantage."
"The most valuable feature of the solution is that it is highly customizable."
"Infor M3 has ready-made processes, which provide the best workflows."
"The product's initial setup phase is easy."
"The most valuable feature is the ability to cover different types of activities, and the requirement for maintenance and data is very low."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"The product is easier to use and has more efficient workflow management features than other vendors."
"It has the same UI and is very similar to any other Microsoft product."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"Microsoft Dynamics is very stable."
"It is flexible and cost-effective."
"There's a moderate amount of scalability available."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"An area for improvement in Infor M3 is training. There should be more training resources available for clients. Clients also find it challenging to get consultants or integrators for Infor M3. The product doesn't have enough resources in the market to help clients."
"I would like to have some kind of dashboard to show an overview of different data on the same dashboard or on the same screen instead of moving to BI."
"Customer support from Infor is responsive and addresses issues, but the response time can be delayed, which sometimes leads me to explore private vendors."
"Here in Infor M3, you have certain limitations where the main components cannot be modified—you must work around or use bolt-ons."
"It would be great if Infor added some new workflows in the finance module. I'd also like to see better integration with third-party applications."
"The implementation could be simplified, it's complex."
"We can't make modifications to fit the client's requirements."
"The product's technical support has certain shortcomings. Sometimes, my company doesn't get a proper response from their end."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"Microsoft needs more presence in our region to help with management and maintenance."
"It is no longer supported from a security perspective, so it is not getting updated."
"This solution could be improved with more expert resources and an easier implementation process."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"AX does take some time and maintenance."
 

Pricing and Cost Advice

"The tool’s licensing is yearly."
"I'm not part of the team that manages Infor M3 pricing, but it depends on the client, integration, ship-out, and training levels. You get the price from the solution provider, but it would be best to discuss it because nothing is set in stone regarding pricing."
"If you compare Infor M3 to SAP, Infor M3 is less expensive than SAP, but if you compare Infor M3 to Dynamics 365, Infor M3 is more expensive. It also depends on the model that you buy. It depends on whether you have the complete package or whether you have separate models."
"The cost is between $50 and $100 per user annually."
"Infor M3 is a tier-two product and is cheaper than tier-one products such as SAP and Oracle. However, it is more expensive than some other tier-two products. The licensing cost is dependent on the number of users. Also, if you purchase other tools from Infor as a package, then there may be other discounts offered."
"There is a yearly licensing cost. The price is based on the modules you need. There are several modules, such as HR module, accounting module, sales module, scheduling module, etc., and the price will vary depending on the number of modules you choose. The customers always say that it's very expensive. It can cost a lot of money if your organization is huge. It's not implemented in a lot of organizations in my country because it's too expensive."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"Go for cloud implementation, if cost is critical."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"The product's license renewal cost could be better."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"The solution is on-premises and we do not pay for a license."
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Answers from the Community

it_user550989 - PeerSpot reviewer
Mar 21, 2017
Mar 21, 2017
Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
2 out of 6 answers
it_user326337 - PeerSpot reviewer
Nov 15, 2016
Can you share the reasoning behind your consideration to switch? Which features are you looking for in a new/different solution?
it_user550989 - PeerSpot reviewer
Nov 16, 2016
Old installation M3 EOL soon. Manufacturing Economy customer orders Service Modern, scalable, cloudavailable and html5 solution Joakim
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Wholesaler/Distributor
7%
Comms Service Provider
7%
Computer Software Company
13%
Manufacturing Company
11%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor M3?
The product's initial setup phase is easy.
What needs improvement with Infor M3?
Some customers expect more out-of-box reports, and in some areas, they should provide more reports. However, Infor has introduced a report tool so that key users or global champions can generate re...
What is your primary use case for Infor M3?
Infor M3 is specifically dominant in fashion, food and beverages, and chemicals manufacturing; it works into micro-verticals. In food and beverage, it specializes in meat processing, confectionery,...
What needs improvement with Microsoft Dynamics AX?
Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over fin...
What is your primary use case for Microsoft Dynamics AX?
I primarily use Microsoft Dynamics AX ( /products/microsoft-dynamics-ax-reviews ) for the financial module, which includes the general ledger, account payable, account receivable, inventory, and pu...
 

Also Known As

Infor Lawson M3, Lawson M3
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

Grosfillex, High Five Sportswear, L_derach, OTK Group, PHS Group, Propper International, Red Wing Shoe Company, Reynolds Catering Supplies, Saudi Diesel, Sheetz, Zeppelin, Zodiac Aerospace
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Infor M3 vs. Microsoft Dynamics AX and other solutions. Updated: July 2025.
861,481 professionals have used our research since 2012.