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Acronis Cyber Protect vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Acronis Cyber Protect
Ranking in Backup and Recovery
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
123
Ranking in other categories
Cloud Backup (6th)
IBM ProtectTIER
Ranking in Backup and Recovery
83rd
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
 

Mindshare comparison

As of October 2025, in the Backup and Recovery category, the mindshare of Acronis Cyber Protect is 3.4%, down from 4.7% compared to the previous year. The mindshare of IBM ProtectTIER is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Market Share Distribution
ProductMarket Share (%)
Acronis Cyber Protect3.4%
IBM ProtectTIER0.3%
Other96.3%
Backup and Recovery
 

Featured Reviews

Mohamed Naeem - PeerSpot reviewer
Has ensured reliable data protection and quick recovery across various industries
The features of Acronis Cyber Protect that I find most useful for my customers are the Vault, data protection, and the ability to protect and access data anytime with the Vault feature. The AI-based antimalware feature in Acronis Cyber Protect is very effective in preventing cyber threats. AI is a good asset in protecting cybersecurity because it provides inception into threats and how to react with them before securing. It is very important and a great asset as a feature. The biggest benefit of Acronis Cyber Protect for my customers is that it is a great asset to protect business data and ensure data is in a secure Vault. Users can gain access to their data anytime. My future work will require mobility, so cloud-based access to data will be very beneficial.
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Stability is always good. I have used Acronis for 10 years now, if not more. I have never had a problem with availability, etc."
"The Acronis panel is user friendly and tracking backups across a number of different devices is great. Acronis provides prompts and reminders to users if certain files are not backed up."
"I like Acronis Cyber Protect's backup process and its management console is intuitive."
"I recommend this solution every chance I get, including for personal use."
"From my perspective, the most valuable features in Acronis Cyber Protect include ransomware protection and antivirus. These features not only add significant value but also play a crucial role in closing deals. When selling backup for Microsoft 365, these security features, like ransomware protection and antivirus, serve as a starting point to offer backup and protection."
"This is a full software so deployment time is very quick."
"The administration is pretty flexible in terms of defining a multi-tenant type of setup."
"The best thing about it is that we can back up pretty much everything we want to. We don't have to have multiple solutions. It can back up any physical or virtual server, including servers in Azure. It can back up SharePoint, OneDrive, and G Suite. Everything we need to back up can be backed up, and that's why we like it."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The solution is highly stable."
"The command-line interface is good."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable features are the Self-Service, and the ability to search the data."
 

Cons

"The support takes too much time to respond to callbacks. Calls are often scheduled around four to five PM and tend to occur with a two-hour delay each time."
"Acronis Backup has a straightforward initial setup process and an easy-to-use interface. However, a potential issue for Acronis partners is that registered partners do not have access to marketing materials, which can make it difficult for them to reach mass markets and sell the product. This could be improved by allowing registered partners to access marketing materials and tools, such as email templates, that would help them to promote Acronis Backup effectively."
"I needed tech support to straighten out an issue with cloud backup. I have troubleshooting to do with failed backups."
"They can include something called a backup appliance. Although Acronis is a software-driven company, it would be good for customers to have some kind of backup appliance on top of a lightweight operating system. This will also reduce the cost. Currently, the customers have to buy the hardware in addition to the operating system, which increases the overhead in terms of procurement."
"The support and documentation must be improved."
"When I first started using Acronis, I found it a little bit confusing when it came to the configuration."
"There are some limitations to the backup."
"The product would be better if they offered more integration capabilities."
"IBM ProtectTIER could improve by being more user-friendly."
"The backup for a large amount of data is slow."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
 

Pricing and Cost Advice

"I would rate the solution’s pricing an eight out of ten. The tool’s subscription is yearly."
"​I like the pricing​, and that it is easy to use and has performed well. ​"
"There is a license required to use this solution and it is inexpensive. However, it is an old license."
"The price is reasonable."
"We were on a perpetual license for Acronis Backup."
"The price of the solution is reasonable."
"Its price is quite friendly on the pocket. You need to pay the licensing cost upfront, and then the support charges are on an annual basis."
"The pricing is significantly higher than it was last year, which is understandable since they have introduced new technology, such as transitioning from backup to cybersecurity."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
"This solution is very expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
12%
Manufacturing Company
8%
Retailer
4%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business67
Midsize Enterprise15
Large Enterprise23
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

Major Differences Between These 4 Backup and Disaster Recovery Solutions?
Comparing the features of the four is not the right approach. You need to develop a list of requirements for backup and DR that are specific to your organization and then compare each of the four ...
How does Acronis Backup compare with Veeam Backup & Replication?
Acronis Backup is a versatile backup-as-a-service solution for service providers. It allows you to protect workloads on-premises and in the cloud and provide backup to any storage. The deployment i...
What do you like most about Acronis Backup?
One of its most valuable aspects is its user-friendly interface.
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Also Known As

Acronis Backup, Acronis Backup 12.5 Standard, Acronis Backup 12.5 Advanced
No data available
 

Overview

 

Sample Customers

Kings Academy, Rush Memorial, Pentagon Credit Union, Oxford School District, New York City Probation, Dolmen Insurance, New Bedford Community Health, Gerard Darel, Ready Honda
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Acronis Cyber Protect vs. IBM ProtectTIER and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.