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Dell Avamar vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell Avamar
Ranking in Backup and Recovery
7th
Ranking in Deduplication Software
5th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
90
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Backup and Recovery
83rd
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Deduplication Software category, the mindshare of Dell Avamar is 10.1%, up from 9.2% compared to the previous year. The mindshare of IBM ProtectTIER is 1.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software Market Share Distribution
ProductMarket Share (%)
Dell Avamar10.1%
IBM ProtectTIER1.2%
Other88.7%
Deduplication Software
 

Featured Reviews

SamuelThomas - PeerSpot reviewer
Have supported critical environments despite room for improvement in legacy backup options
It is very efficient in cyber resilience. Deduplication, automation, and everything is very efficient. It is multi-cloud enabled and has broad protections. The software delivers flexible and efficient backup and recovery options through its cyber resiliency features. Dell PowerProtect Manager provides insights in managing backup processes. Its encryption mechanisms are very efficient, helping to secure sensitive data. Its integration with Dell EMC Data Domain is very good. It is easy to integrate with Data Domain. Multi-cloud options are enabled, and backup in cloud options exist in Dell Avamar.
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"They are extremely reliable and scalable — they provide the best de-duplication on the market."
"The stability is okay."
"The deduplication feature is the best aspect of the solution."
"The product has a proven track record of good backups without much of a failure ratio. It also has a good backup in terms of the compression ratio."
"It is a very complete product."
"I have found the product to be scalable."
"Dell EMC Avamar has many valuable features. It's very stable and it's easy to manage."
"The most valuable feature for me in Dell Avamar is the automation, which is good for completion."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable features are the Self-Service, and the ability to search the data."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The command-line interface is good."
"The solution is highly stable."
 

Cons

"Dell Avamar could improve by adding more backup features."
"If you need to pull data out of it to offload to tapes, that's messy. You have a mechanism for it, but it is painful."
"The solution should improve its tape-connectivity features."
"What would make Dell Avamar better is if it can do faster backups because right now, PowerProtect Data Manager is better in this area with its new UI and a new way to implement backups. Customers nowadays also expect more up-to-date solutions, and this is another area for improvement in Dell Avamar. It's not as up-to-date, so I'm counting on PowerProtect Data Manager, but customers who have Dell Avamar don't want to switch because you don't have as many backup problems in Dell Avamar compared to other solutions. What I'd like to see in the next release of Dell Avamar is an updated UI and a different way to manage backups because currently, backup management is a bit heavy for customers using Dell Avamar."
"It's an expensive solution."
"Dell hasn't done a good job at handling these upgrades, or the way EMC used to handle them."
"Dell EMC Avamar is a very complex product. It took a lot of time for the IT admins to get trained on how to use it. It is not very user-friendly, and we won't be using Avamar anymore. It needs a lot of improvement in terms of how the backups have been configured, and the reporting is too complex."
"Interfaces need to be improved."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"IBM ProtectTIER could improve by being more user-friendly."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"The backup for a large amount of data is slow."
"Setting up the system to work with legacy equipment is a bit complex at times."
 

Pricing and Cost Advice

"Licensing was generally on a per VM or terabyte basis. They changed their licensing model a couple of times and turned it into socket-based licensing, which is an improvement in their licensing model."
"Avamar's pricing is quite competitive compared to other vendors."
"Licensing fees are paid annually."
"Its licensing is weird. It is not just the licenses; we also purchase hardware. With most software products, such as Veeam, Commvault, and Data Protector, there is no hardware purchase at the same time. Because Avamar and Data Domain are tied together, they have an integrated pipe. You can separate them, but basically, they're designed to work as a couple. Because the Data Domain backend is designed to do dedupe and compression, we get 60:1. When you count it, you count it as a straight compression, but of course, that's with dedupe and some other stuff. You have to buy the hardware, the licensing, and the software at the same time. So, it's not just software."
"Dell Avamar is free when we deploy the data protection. When we order data protection, this software is included in the hardware."
"When it comes to competition the price is not what is important, it's not the problem."
"It's a very high-end solution and comparable to Rubrik and Cohesity."
"There are licensing costs for Dell EMC Avamar and it is paid annually."
"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Government
10%
Computer Software Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise18
Large Enterprise48
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell Avamar?
Easy to configure and highly reliable for backup.
Ask a question
Earn 20 points
 

Also Known As

Avamar
No data available
 

Overview

 

Sample Customers

Dodge County, St Laurence's College, FieldCore (a GE Company), Comanche County Memorial Hospital, Getronics, Lewisville Independent School District, EnvisionRxOptions, Cincinnati Bell Technology Solutions
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell Avamar vs. IBM ProtectTIER and other solutions. Updated: September 2025.
869,202 professionals have used our research since 2012.