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IBM ProtectTIER vs Veritas NetBackup comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM ProtectTIER
Ranking in Backup and Recovery
87th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
Veritas NetBackup
Ranking in Backup and Recovery
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
116
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Backup and Recovery category, the mindshare of IBM ProtectTIER is 0.1%, down from 0.1% compared to the previous year. The mindshare of Veritas NetBackup is 3.5%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
Wesam Qashou - PeerSpot reviewer
A mature backup solution, with many features, and great support
Veritas NetBackup is the first line of defense when disaster strikes. Before performing disaster recovery, we must have a good backup of our image that is also protected from ransomware. This way, we have a golden image that is resilient to ransomware attacks. We saw the benefits of Veritas NetBackup within the first three months.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall IBM ProtectTIER is a great solution. It is easy to use."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable features are the Self-Service, and the ability to search the data."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"The solution is highly stable."
"The command-line interface is good."
"Its ability to cover a large spectrum of products and operating systems is invaluable. We evaluated other products but always found certain limitations like some products had only intel-based virtualization, while others had power servers."
"This is a product that has been on the market for a while and they have mastered the backup process, especially when backing up to tape, for most environments."
"Veritas released a new feature in version 8 of NetBackup called VRP. It's kind of like replication management from VMware. The great thing about this feature is that Veritas gave it to us for free."
"We have a file server and our data file server, everything. We use it for VM server backup, too."
"The backup and restore features work very well."
"It's a good product, it does what we want it to do."
"I have found it to be the simplest solution to the market. It gives us a complete end to end solution. We are using this solution, Veritas Appliance and another one for access archiving. It is convenient to have all the support from one vendor."
"The solution has been very good over the years at fine-tuning various aspects of the product so that it is continuously made better."
 

Cons

"IBM ProtectTIER could improve by being more user-friendly."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"The backup for a large amount of data is slow."
"The deployment time is longer than it is with other products."
"They need to improve their support. In the beginning, their engineers had trouble understanding the issue we were presenting. It took a lot of conversations for them to start troubleshooting the problem."
"The speed of restoring data could be improved."
"The security and performance could improve with Veritas NetBackup. The security could be improved by protecting the data from attackers."
"NetBackup is expensive and should be cheaper. That is why we are moving on to another solution."
"It was very complicated, and it required a lot of work in terms of management. We have moved to Rubrik. One of the reasons for getting rid of Veritas NetBackup was the fact that at one point, we had the support staff with 12 to 15 people to manage Veritas NetBackup, whereas, with Rubrik, I'm the only one managing Rubrik. There is one more person who works with me mostly due to the fact that in case I'm not around, someone else knows what to do, but I'm the only one who is a full-time manager of Rubrik. The complexity of Veritas required a large staff to manage it. We had daily issues that had to be looked into and resolved. A lot of these issues revolved around Veritas' handling of VMware, which is why first we moved VMware off Veritas. After we did that, we were also able to reduce our staff count. Their licensing is a disaster. It is extremely complicated. In most cases, Veritas themselves can't understand their own licensing."
"The pricing is a bit of a concern. If could be lower."
"Lacks a reporting feature."
 

Pricing and Cost Advice

"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"This solution is very expensive."
"IBM ProtectTIER is an expensive solution."
"If you have a complex environment with dozens of different servers and apps, I recommend you look for TB licensing."
"Acceptable if you need to implement it for larger environments, e.g. over 1000 clients. For smaller setups it might be too expensive."
"Licensing fees are charged based on the number of CPU cores."
"This is an affordable solution"
"The licensing model for this solution is very powerful."
"It was on a yearly basis. During the annual review, when we asked them about our licensing, they couldn't explain it. For example, we had reduced by a factor of 40%, but our license only dropped by 5%. We would then ask Veritas people if we've reduced this much and shut down these servers, why has our license changed so less? They were never able to give us a straight answer. They weren't able to say, "Well, you're using this, and this is more expensive." In many cases, as we reduced our capacity and what we were using with Veritas NetBackup, our licensing actually went up, and they were often unable to explain why."
"I rate the product's pricing a seven out of ten."
"In terms of cost, it's not very good."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
25%
Real Estate/Law Firm
8%
Manufacturing Company
6%
Financial Services Firm
15%
Computer Software Company
12%
Manufacturing Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What is the best next generation backup tool?
Assuming you have an onprem ecosystem which runs the VMware, physical systems on Win, Linux and Unix and run both traditional DB's and nosql DB's like mongo, then Netbackup (NBU) will be the right ...
What do you like most about Veritas NetBackup?
The most valuable feature of cloud integration is the ability to send data outside of your location. This can be achieved by integrating cloud tier options or other object storage solutions.
What is your experience regarding pricing and costs for Veritas NetBackup?
The product is cost-effective, and I would rate its pricing as an eight out of ten. The pricing model is based on the amount of data transferred, making it manageable for us.
 

Overview

 

Sample Customers

Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Beta Offshore
Find out what your peers are saying about IBM ProtectTIER vs. Veritas NetBackup and other solutions. Updated: June 2025.
859,579 professionals have used our research since 2012.