Fortinet FortiAuthenticator and JumpCloud compete in the user identity management field. JumpCloud has the upper hand due to its flexible, cloud-based directory platform with extensive integrations and centralized management features.
Features: Fortinet FortiAuthenticator is designed for secure on-premise management with centralized user identity storage, integration with RADIUS, LDAP, and Fortinet Single Sign-On. Its two-factor authentication and security settings granularity are highly regarded. JumpCloud offers a cloud-based directory platform with features emphasizing ease of use, single sign-on, device management, and comprehensive policy management, favored for its extensive cloud integrations.
Room for Improvement: Fortinet FortiAuthenticator could improve its interface intuitiveness and integration with other vendor firewalls, and provide more detailed logs and integration documentation. JumpCloud needs better API reliability, mobile and diverse OS integration, and enhanced asset management features. Users also seek improvements in conditional access policies and group synchronization capabilities.
Ease of Deployment and Customer Service: Fortinet FortiAuthenticator is primarily deployed on-premise, suitable for environments preferring local control. Its technical support varies in consistency. JumpCloud, being cloud-focused, appeals to those seeking straightforward deployment and scalability, though feedback on support effectiveness is mixed.
Pricing and ROI: Fortinet FortiAuthenticator is competitively priced with stackable licenses suitable for on-premise setups, offering cost-effective solutions when integrated with Fortinet systems. JumpCloud's subscription-based pricing is flexible and scalable but can be considered expensive compared to traditional solutions. ROI for Fortinet comes from reducing breaches and compliance, while JumpCloud's is derived from management efficiencies and cloud-native benefits.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Technical support from Fortinet deserves a rating of 10.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Fortinet FortiAuthenticator should be sufficiently scalable.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
With AWS SSO, it is ten out of ten.
It remains stable even when the number of concurrent users increases.
I rate the stability of JumpCloud ten out of ten.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
I recommend Fortinet make its images migratable between environments.
I would like to see more integration and inclusion of features for ransomware protection directly within the FortiAuthenticator without requiring additional devices.
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
They are lower than some of their competitors.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
AWS charges per user, which can be costly if I have more than ten users.
Technically, the product does everything one would expect from an identity and access management platform.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
The most valuable feature I find in FortiAuthenticator is web filtering.
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Omada Identity is an identity governance and administration (IGA) solution designed to help organizations manage and secure digital identities and access across their IT environments. It focuses on enhancing security, compliance, and efficiency by automating identity management processes.
Omada Identity offers a robust set of features that streamline identity lifecycle management, access governance, and compliance reporting. It integrates with a wide range of IT systems, applications, and data sources, providing a centralized platform for managing user identities and access rights. The solution enables organizations to enforce security policies, ensure regulatory compliance, and reduce the risk of unauthorized access.
What are the critical features of Omada Identity?
What benefits or ROI items should users look for in the reviews when evaluating Omada Identity?
Omada Identity is widely adopted across various industries, including healthcare, finance, and manufacturing. In healthcare, it helps protect patient data and comply with regulations like HIPAA. In finance, it ensures compliance with SOX and other financial regulations. In manufacturing, it secures access to sensitive production data and intellectual property.
Pricing and licensing for Omada Identity are typically based on the number of users and the specific features required. Customer support is available through various channels, including online resources, support tickets, and professional services for implementation and customization.
In summary, Omada Identity is a comprehensive IGA solution that enhances security, compliance, and efficiency in managing digital identities and access.
Fortinet FortiAuthenticator is the primary secure point of approved access into the Fortinet network, authorizing users, reviewing access permissions, and relaying the information to all Fortigate devices for comparison with identity-based protocols. Fortinet FortiAuthenticator is a top-ranked authorization and SSO solution.
Appropriate secure access is fundamental to every role in an enterprise ecosystem. It is an integral function of every organization to ensure that every access and privilege is secure and to mitigate any possible risk to an organization. Approved users should only have access to the necessary information when they need it, from the appropriate location(s) to safeguard an organization's security at all times.
Fortinet FortiAuthenticator is available as an appliance, virtual machine, or in the cloud.
Fortinet FortiAuthenticator Methods
Reviews from Real Users
Ernesto C., Presales Engineer at a comms service provider, shares,
”Key Features and Benefits
Ibrahim M., Senior Network & Security Engineer at a tech services company, relates, "The initial setup is a valuable point on Fortinet products. Most of the time, putting the theory into practice on the devices is quite friendly and straightforward. As long as you can read English you can find your way around the solution and make it work. This is a high value point on Fortinet - the way everything is laid out in the web UI is user-friendly and quite straightforward. The UI is quite simple."
JumpCloud enables organizations to manage devices, users, and applications across platforms like Windows, Mac, Linux, iOS, and Android. It offers centralized authentication, identity and access management, single sign-on, directory services, security policy enforcement, and cloud service integration.
Organizations leverage JumpCloud for its robust device management, policy management, and seamless integration with applications such as Microsoft 365 and Google Workspace. Its flexibility, stability, scalability, and ease of use make it a strong choice for managing business directories, executing scripts on-demand, synchronizing system access, and implementing mobile device management. Key features include remote access, Windows Out of Box Experience, strong authentication and authorization controls, centralized user and device management, efficient onboarding and offboarding processes, and extensive security and reporting features.
What are the most important features?In specific industries, JumpCloud is utilized to manage a wide array of tasks such as automating administrative functions in healthcare, ensuring secure access to sensitive data in finance, and supporting remote work needs in technology sectors. Its ability to integrate with diverse platforms and provide centralized control makes it suitable for managing complex IT environments.
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