


Ping Identity Platform and Fortinet FortiAuthenticator compete in the identity management and authentication solution market. Fortinet FortiAuthenticator has a stronger feature set, yet some prefer Ping Identity Platform for its pricing and customer support benefits.
Features: Ping Identity Platform is known for adaptive authentication, seamless integration capabilities with cloud applications, and robust identity management capabilities. Fortinet FortiAuthenticator excels in robust authentication policies, advanced network security integration, and on-premise deployment to comply with certain regulations.
Room for Improvement: Ping Identity Platform could enhance its security protocols and simplify the integration of third-party applications. Fortinet FortiAuthenticator may need to ease its deployment process and improve its customer service accessibility.
Ease of Deployment and Customer Service: Ping Identity Platform is recognized for easier setup and reliable customer service, facilitating a seamless onboarding experience. Fortinet FortiAuthenticator might face challenges in deployment complexity, though it offers detailed configuration options for enhanced security infrastructures.
Pricing and ROI: Ping Identity Platform provides competitive pricing, ensuring balanced cost and comprehensive identity management solutions for satisfactory ROI. Fortinet FortiAuthenticator might involve higher upfront costs; still, its robust security features justify the investment for security-prioritizing organizations.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
It enhances security by ensuring only the right person can access systems, even if their login credentials are compromised.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
At times, some technical staff lack knowledge, which delays issue resolution.
Customer service and support are excellent.
Technical support from Fortinet deserves a rating of 10.
I have reached out to technical support for troubleshooting SAML certificate mismatches and federated errors between Ping and enterprise apps.
The problem with the support team is that I do not like support; the day of the threat image, they never come on the call and unless it is a priority, they never come to call to defend it and to provide any kind of solutions.
I would rate the technical support for Ping Identity Platform seven out of ten because of their limited support and late availability.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
The scalability of FortiAuthenticator is good, and I would rate it an eight on a scale of one to ten.
I find Fortinet FortiAuthenticator to be highly scalable, and I would rate it an eight out of ten for scalability.
Fortinet FortiAuthenticator should be sufficiently scalable.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
It remains stable even when the number of concurrent users increases.
I experienced no reliability or downtime issues.
Ping Identity Platform demonstrates strong stability, as it is not prone to bugs.
In terms of stability for Ping Identity Platform, we haven't faced any issues till now.
Overall, I see PingFederate as a stable product.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
For example, authentication for wireless users expires after 24 hours, requiring re-authentication daily.
For example, Cisco Duo is on the cloud, so we cannot compete with that part if a user requires a cloud-based two-factor authentication solution.
Fortinet FortiAuthenticator was primarily missing the ability to scale to web applications.
I would like to enable ServiceNow Generative AI for auto-diagnosing PingFederate SSO failures and suggest remediation steps.
Ping Identity Platform has multiple products for access management, identity management, a solution for API security, a solution for authorization, and a product for identity verification.
There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Fortinet FortiAuthenticator is not overly expensive compared to other Fortinet subscriptions.
Overall, Fortinet FortiAuthenticator is an inexpensive solution compared to some other security solutions, providing a simple but effective fix.
Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
The integration with FortiToken is outstanding, adding a layer of security for authentication.
We use multi-factor authentication for enhancing security.
Fortinet FortiAuthenticator can be used from anywhere in the world, and the authenticator services function globally.
The platform enhances security measures by analyzing multi-factor authentication attempts, highlighting suspicious patterns, and generating compliance reports.
Ping Identity Platform can be accessed both on-premises and in the cloud, allowing for high flexibility in creating user flows and policies tailored to client requirements.
It's a converged platform which can do both identity management, access management, and recently they are bringing privilege management capability as well.
| Product | Mindshare (%) |
|---|---|
| Cisco Duo | 3.7% |
| Fortinet FortiAuthenticator | 3.1% |
| Ping Identity Platform | 3.0% |
| Other | 90.2% |


| Company Size | Count |
|---|---|
| Small Business | 65 |
| Midsize Enterprise | 28 |
| Large Enterprise | 82 |
| Company Size | Count |
|---|---|
| Small Business | 38 |
| Midsize Enterprise | 19 |
| Large Enterprise | 11 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 2 |
| Large Enterprise | 22 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
Fortinet FortiAuthenticator enhances security through intuitive management and integration capabilities, offering two-factor authentication and seamless connectivity with FortiGate, LDAP, and AD. It provides robust OTP features and operates efficiently across diverse environments.
Fortinet FortiAuthenticator is designed to streamline two-factor and multi-factor authentication processes across diverse network environments. Its seamless integration with Active Directory optimizes secure user management and enhances VPN security. It facilitates multi-domain authentication and serves as a comprehensive identity and access management tool. Organizations leverage its capabilities for VPN and network access while utilizing tokens for increased security. Its single sign-on feature aids in simplifying identity management and authorization, supporting extensive network and application security demands. However, improvements could be made to its outdated interface, pricing strategy, and better integration with third-party applications. Streamlined command line configurations and bolstered technical support would enhance user experience further.
What are the key features of Fortinet FortiAuthenticator?In industries like finance, healthcare, and education, Fortinet FortiAuthenticator is implemented to secure sensitive data and streamline access management. Its integration capabilities support compliance requirements, while its authentication features ensure authorized access across platforms, enhancing both security and operational efficiency.
Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.
This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.
What are the key features of Ping Identity Platform?In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.
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