We performed a comparison between ForgeRock and Fortinet FortiAuthenticator based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The customer success and support teams have been crucial."
"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"I appreciate all the support we receive from Omada."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most valuable aspects of Omada Identity for me are the automation capabilities."
"The most valuable functionality of the solution for us is that when employees stop working for the municipality, they are automatically disabled in Active Directory. Omada controls that 100 percent. They are disabled for 30 days, and after that time Omada deletes the Active Directory account. The same type of thing happens when we employ a new person. Their information is automatically imported to Omada and they are equipped with the roles and rights so they can do their jobs."
"Omada offers a technical solution that addresses both our needs."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"The product is easy to set up."
"I like the intelligent authentication feature."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"The most valuable features of ForgeRock are social login and data protection."
"Easy to navigate, handle and manage the applications."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"This is a stable solution. When you do experience any issues, you will see it in your DB logs or audit logs so you can easily reach a conclusion of might be causing it."
"The most valuable feature of the solution is RADIUS service and the social network integration feature."
"It is very stable. We have never had any issues with this solution."
"FortiAuthenticator is easy to use."
"Intuitive interface and easy to deploy."
"The product enables SSO."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"The initial setup is so easy and there is no problem in the implementation."
"The most valuable features of Fortinet FortiAuthenticator are easy to configure, secure, and the application has good performance."
"Omada Identity has two main issues that need to be solved or improved the most. One is its setup or installation process because it's complex and cumbersome. I'm talking about the process for on-premises deployment because I've never tried the cloud version of Omada Identity. Setting up the cloud version should be much easier. The second area for improvement in Omada Identity is that it's piggybacking on Microsoft's complex way of having all kinds of add-ons, extensions, or setups, whether small or large, such as the new SQL Server, and it's cumbersome to make sure that everything works. Omada Identity is a complex solution and could still be improved."
"The solution should be made more agile for customers to own or configure."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version."
"Omada's reporting functionality is limited and could benefit from greater customization."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"I would like to search on date fields, which is not possible now."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"They should improve the solution by include reporting."
"The product's support services in the French language are not free."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The identity management model needs a bit of improvement."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution could improve by adding more advertising and marketing."
"It should have a better user interface. Its flexibility should also be improved. It is not about simplifying; it is more about flexibility. Each company has its own requirements, and ForgeRock can provide more flexibility in terms of the use of existing modules to implement features for the customers."
"The only issue I encounter is that when not using FortiAuthenticator for an extended period, it's typical to encounter some obstacles in the configuration process that you need to address."
"Other features that would improve the product are a single sign-on where people can use their Gmail ID to log-in, etc."
"There are some protocols, such as SHA and SHA-2, that are not supported."
"The user interface and clustering are areas with shortcomings that need improvement."
"The integration with other products, for example, some SAML authentications, would make it more flexible."
"The price of the solution could improve, it is expensive."
"We've had some issues with integration."
"I would like to see some email options for Fortinet FortiAuthenticator."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Fortinet FortiAuthenticator is ranked 7th in Identity Management (IM) with 52 reviews. ForgeRock is rated 8.0, while Fortinet FortiAuthenticator is rated 8.0. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Fortinet FortiAuthenticator writes "A reasonably priced solution that can be scaled toward different functionalities and offers flexible SMS messaging". ForgeRock is most compared with SailPoint IdentityIQ, PingID, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Fortinet FortiAuthenticator is most compared with Cisco ISE (Identity Services Engine), Fortinet FortiToken, Fortinet FortiNAC, Microsoft Entra ID and Cisco Duo. See our ForgeRock vs. Fortinet FortiAuthenticator report.
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