There was a significant issue with the business model of DigitalOcean. The main problem was handling sub-accounts for customers on our account and the partnership model. Their business focused on end users rather than partnerships with service providers. When we tried to explain Microsoft's partnership model, they did not understand. They would respond that implementation was on their roadmap for the next year, but nothing materialized. As a service provider with multiple customers, each customer should have a separate tenant or account that our team can supervise. We needed accounts with full supervision and accounts where we only monitored customer consumption while giving customers full administrative privileges. This model works straightforwardly with Microsoft, Platform customers, and Amazon, but we could not find this in DigitalOcean. In DigitalOcean, all accounts were treated as end users. For customers in Egypt who expected invoicing from our company, this was problematic as DigitalOcean would invoice them directly. The lack of a proper service provider model ultimately led us to cease operations with DigitalOcean.