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Regional Sales Manager at New horizon
Real User
Highly expandable, plenty of features, and good support
Pros and Cons
  • "The most valuable features are the five chips architecture and the purpose-built NVMe hard disk drive. Additionally, the IOPS feature is good."
  • "The data compression and deduplication ratio of Huawei OceanStor Dorado is not as good as other solutions, such as EMC and Pure Storage. It is important when looking at capacity effectiveness."

What is our primary use case?

Huawei OceanStor Dorado is used for system backups.

What is most valuable?

The most valuable features are the five chips architecture and the purpose-built NVMe hard disk drive. Additionally, the IOPS feature is good.

What needs improvement?

The data compression and deduplication ratio of Huawei OceanStor Dorado is not as good as other solutions, such as EMC and Pure Storage. It is important when looking at capacity effectiveness.

The solution should be properly sized because if it is not there could be flexibility issues. The system should be sized properly and once it is delivered to the customer, they should ensure everything was done correctly.

When the US and China political issues come into play they have issues in qualifying the US applications with their new storage models. Many issues can arise. For example, customers might want to use Oracle hardware with their Huawei hardware to solve some of their use cases but the companies will not coordinate with each other. The political situation makes Huawei OceanStor Dorado not integrate well.

In an upcoming release, it would be a benefit to have better algorithms on data reduction, data compression, and data deduplication.

For how long have I used the solution?

I have been using Huawei OceanStor Dorado for approximately two years.

What do I think about the stability of the solution?

Huawei claims if you choose their enterprise controller, such as the 8000, when you have a cluster of eight controllers, up to seven controllers can be down, and you can still be in operation. However, with their feature Metro Cluster that can be achieved by having 70 kilometers across two-site, you can have seven, nine.

The solution is stable enough as long as you do not do mistakes during implementation.

What do I think about the scalability of the solution?

Huawei OceanStor Dorado has amazing scalability. As long as the specifications are correct in relation to the datasheets, there are no other storages that can provide a high level of scalability for scale-up and scale-out. 

It has the capacity of adding up to 16 or even 32 controllers. Both the EMC and IBM cannot add expansion boxes with their controllers but Huawei OceanStor Dorado has it in their architecture. You can have hard drives without adding the controllers.

How are customer service and support?

The technical support is good. They have has shifted the support to their Dubai region. They now have proper infrastructure. They're Egypt's support and all the support agents are good in communication. Previously Huawei was having communication issues. The engineers were in China and they were having issues, but they have become much more professionals and they are ready to do RCA without any additional cost.

IBM does root cause analysis and I have seen Huawei support do root cause analysis which is a plus point.

How was the initial setup?

In our implementation there are complications. I am not a technician but I have heard it requires eight hard drives to set up. For example, if customers are looking for NAS and SAN and want to have a small cluster of hard disk drives to enable both of these features. You can't do it because you need eight hard disk drives for a separate pool. For NAS, you will again need eight hard disk drives. You will need a total of 16 hard drives to make it a NAS and SAN storage system functional.

What's my experience with pricing, setup cost, and licensing?

Huawei has very good pricing. They have some promotions that can be taken advantage of at certain times of the year, such as the end of December. They are providing aggressive pricing. In the Pakistan market, they are ready to beat any vendor in Pakistan because they want to grab the market.

Which other solutions did I evaluate?

I have evaluated products from many vendors, such as IBM, HPE, EMC, and Pure Storage.

What other advice do I have?

I'm not sure exactly what features, attract customers, but Huawei is very popular in Pakistan. Huawei is taking share away from EMC and IBM and their hard disk drive, the NVMe, is not just a hard drive, but they have engineered it for the solution.

Some customers who don't like Huawei, say they're not coming up with Intel processors but only coming out with Kunpeng. This is not a negative point but some competition tries to create negativity for Huawei products.

All these storage solutions are only commodity hardware. Everybody is focusing on the cost per terabyte. A CTO should look at the capacity, cost per terabyte, SLA offered, and type of IT equipment offered. The performance key milestones, such as IOPS, the bandwidth of the storage, and which product is providing minimal latency. If these are the milestones a CTO wants to achieve. I think Huawei is one of the best products that can achieve all of these aspects other than pricing. I would recommend organizations to consider Huawei OceanStor Dorado.

I rate Huawei OceanStor Dorado a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Moahmed Nabil
Infrastructure Solutions Architect at areebah
Real User
Top 20
Easy to use and configure
Pros and Cons
  • "One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless."
  • "The pricing could be improved, but I think it's getting better and better with each version. IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified."

What is our primary use case?

The general use cases depend on the size of a company. I work with the commercial sector, the FlashSystem 5000 and its different models. It suits the small to medium, or SME, companies. The FlashSystem 9200 goes mainly to big enterprises, like banking or governmental sectors. The 7200 plays sometimes in SME and sometimes in bigger enterprises. 

What is most valuable?

One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless. 

What needs improvement?

The pricing could be improved, but I think it's getting better and better with each version. 

IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified. 

For how long have I used the solution?

I have been working with IBM FlashSystem for around seven years. 

What do I think about the stability of the solution?

It's really stable, and many customers have experienced this as well. 

What do I think about the scalability of the solution?

It's easy to scale, but it depends on the model. The 5100 is obsolete, but the 5200 has line expansions, up to two controllers, and can scale out both ways. The 7000 and 9000 can scale to 20 expansions and four controllers. It's very scalable, both horizontal and vertical. 

How are customer service and support?

I believe the second line and third line are very responsive here. It depends on the customer's warranty level, if it's 9x5—it can't be like 24x7, which is immediately. 

Which solution did I use previously and why did I switch?

IBM has some features that don't exist in other brands. External virtualization, for example—Dell EMC has the same feature, but it's applied differently. IBM's approach is to make it usable in many different scenarios so that the customer can work with multiple vendors under the IBM controller. Dell EMC can't do that. The external virtualization stacks with Dell EMC, and the features stack to every box. If I have a main box with high specs and I virtualize another box with minimum specs, that means I'm stuck with the minimum specs. With IBM, if I'm working with the virtualization engine with higher specs, I get the benefits from these higher specs, even if the virtualized box has minimum specs.

How was the initial setup?

The initial setup is very straightforward and user-friendly. The FlashSystem 5000 can be deployed in around 20 to 30 minutes, but it depends on the number of volumes and the tools we set up afterward. On average, it can be installed and initiated within an hour, including microcode updating. If you calculate from the time I begin unpacking to the time I start to configure volumes, it will not exceed around 45 minutes. 

What about the implementation team?

I implemented myself. 

What's my experience with pricing, setup cost, and licensing?

The pricing may be a bit higher than other brands. If you compare the IBM FlashSystems in midrange with Dell EMC in midrange, IBM costs a bit more, but I prefer IBM because it has more specs that I can benefit from. 

Two years ago, we had all features installed in the midrange box without any need for extra licensing. However, lately we have features like Easy Tier and FlashCopy, which need extra licensing. We can purchase it with the box or afterward, and it's a smooth process. 

What other advice do I have?

In my experience, IBM doesn't need maintenance at all. Every year, there is a microcode update to get a new feature or fix a bug, but I know some customers who have had the box for more than five or six years without updating it and it still runs well. 

To anyone who's looking into implementing IBM FlashSystem, I would advise you to read the instructions on the box. If you follow the instructions, implementation will be very smooth and easy, even if you're not a professional. 

I would rate this product a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Professional 2: Application Developer at a tech services company with 10,001+ employees
Real User
Simple to use, but is missing many key features
Pros and Cons
  • "A valuable feature of XtremIO is that, in terms of administration, it's simple and manageable."
  • "If you are looking at flash storage solutions, XtremIO doesn't offer any unique features. Most of my customers are migrating their workload from XtremIO to other formats because of this."

What is our primary use case?

The primary use case for XtremIO is for managing business applications, either critical or non-critical. It's mainly used in the banking and finance sectors, but it can be used for other sectors as well. XtremIO is an on-premises solution. 

What is most valuable?

A valuable feature of XtremIO is that, in terms of administration, it's simple and manageable. 

What needs improvement?

If you are looking at flash storage solutions, XtremIO doesn't offer any unique features. Most of my customers are migrating their workload from XtremIO to other formats because of this. If you look at Hitachi or IBM, they have the VSP G series or FlashSystem, these products have many features available. We can scale up and scale out, add multiple nodes, use a global cache, and we don't have the same kinds of features in XtremIO. Because of the lack of unique and key features, most customers nowadays don't want XtremIO. 

XtremIO needs to have a global cache. Internal architecture should also be redefined and existing architecture sectioned off. Additional unique features should be added, rather than just common features like replication. Right now, XtremIO is an all-flash array, which is costly. I would like to see them come up with a hybrid model, one that is more cost-effective and may offer more benefits to customers. 

Since XtremIO is all-flash, it doesn't currently have NAND support. I would like to see interface support from XtremIO, and at least NAND or SD card support. If they supported a combination of SSDs and SDs, that could be beneficial to some small and medium businesses. 

Dell should also provide a data analysis tool, in the case of any issues with internal components like controls, cache, backup drive, etc. It would be helpful to have a tool to troubleshoot performance issues. 

A last feature is that XtremIO should have a cloud mobility option, in addition to flash. XtremIO has no data migration features, so these features should be implemented without needing to purchase an additional license or application. XtremIO needs some fine-tuning and these are where I would start. 

For how long have I used the solution?

I have been working with XtremIO for three years. 

What do I think about the stability of the solution?

This solution is stable and has good performance. 

What do I think about the scalability of the solution?

The scalability is good. The option to scale out is available on XtremIO. 

How are customer service and support?

I had a good experience with Dell EMC's support. 

How was the initial setup?

The setup process is simple. 

What about the implementation team?

My company proves implementation and maintenance services. 

What's my experience with pricing, setup cost, and licensing?

XtremIO is an all-flash array, which means it's a costly solution. When compared with general mid-range storage solutions, this is more expensive. As far as I know, there are no additional costs besides the license. 

Which other solutions did I evaluate?

Other similar options are the Hitachi VSP G series or IBM's FlashSystem. These products have features that are missing from XtremIO. 

What other advice do I have?

I recommend XtremIO primarily for big companies, but I would like to see improvements in terms of feature availability and reliability. Also, XtremIO doesn't support the IBM iSeries. 

I would rate this solution a five out of ten, right in the middle. It's missing a lot of features and has a lot of room for improvement. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Solution Sales Manager at a computer software company with 11-50 employees
Reseller
Effective automatic failover/failback systems, integrates well, and high performance
Pros and Cons
  • "There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware. These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product."
  • "HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure."

What is our primary use case?

I work with customers all over demark, which consists of small to large companies. I normally make dual data centers with one HPE 3PAR StoreServ on each side. Our customers are mainly running with failover/failback mission-critical systems.

What is most valuable?

There's a lot of good features. HPE 3PAR StoreServ is similar to Dell EMC. It is a high-speed system with automatic failover/failback, integrated with Microsoft Hyper-V and VMware.  These are the main reason for choosing HPE 3PAR StoreServ in Denmark. We have a very good consulting service together with the product. 

What needs improvement?

HPE 3PAR StoreServ could have better integration into the cloud and converged infrastructure.

For how long have I used the solution?

I have been using HPE 3PAR StoreServ for approximately 13 years.

What do I think about the stability of the solution?

HPE 3PAR StoreServ is a highly stable solution.

What do I think about the scalability of the solution?

The solution is easy to scale. It is normally used for enterprise companies.

How are customer service and support?

The support from HPE is good but slow. The speed of the resolution could be faster.

Which solution did I use previously and why did I switch?

We use HP Enterprise, Dell EMC, Hitachi, Fujitsu, IBM, and Lenovo.

A lot of the solutions today are very similar. This was not the case five years ago. If some new functionality comes out with, for example, Dell, other vendors will have the same features in a short time.

How was the initial setup?

The initial installation is complicated. The storage administrator needs to be trained or they need to have a contract with someone who can take control over the system. Mainly in Denmark, the customers prefer someone to take control of the system. There are companies that will take care of their systems.

What about the implementation team?

We can do the implementation of the solution.

There is some maintenance that is required for HPE 3PAR StoreServ, such as upgrading firmware software, upgrading the system to a larger system, increasing the capacity, or increasing the performance of the system.

What's my experience with pricing, setup cost, and licensing?

The price of HPE 3PAR StoreServ is reasonable, but buying upgrade licenses are priced very high. There are additional fees.

What other advice do I have?

HPE have have made a new system to substitute with 3PAR. It is the HPE Primera solution. It is a product similar to 3PAR, but it's more converged together with the hybrid system. You can implement it on-premise of the cloud. It has cloud connect functionalities and the market is going that way. 

If you want a solution better than HPE 3PAR StoreServ you will be using Primera.

I would advise those wanting to implement this solution to use a partner which has high-scale competencies. They need to be technical experts, both in hardware and software. Customers cannot implement this solution themself. 

In the beginning, it was allowed for customers to do the installation, but after one or two years, HPE decided that it was not allowed. It is not allowed today. You need a certified person to do the installation and configuration.

I rate HPE 3PAR StoreServ a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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MTS - Core IP Engineering at a comms service provider with 10,001+ employees
Real User
Provides ease of management, reduces provisioning time, and is straightforward to deploy
Pros and Cons
  • "The availability and ease of use are the big features."
  • "Larger capacity and more storage ports would be the two things I'd like to see."

What is our primary use case?

We use it for block storage workloads. We don't use a lot of the features on it.

How has it helped my organization?

It has reduced provisioning time. There is ease of management.

What is most valuable?

The availability and ease of use are the big features. 

What needs improvement?

Larger capacity and more storage ports would be the two things I'd like to see.

For how long have I used the solution?

I have been working with this solution for about three years.

What do I think about the stability of the solution?

It has been really stable.

What do I think about the scalability of the solution?

That's the only feature that isn't as good. It doesn't scale as large as some of the competitors, but they have started to make them bigger.

We probably have a dozen or so admins who use it, including me. I take care of its maintenance. It is pretty light in terms of maintenance.

It is being used extensively. We'll be increasing its usage. I'm on the networking side. Our IT group is a pretty heavy user too. Both of us will be increasing its usage, but their scale is a little bit bigger than ours.

How are customer service and support?

I would rate them really high. On a scale of one to five, I'd give them a four.

Which solution did I use previously and why did I switch?

Dell EMC and NetApp would be the two big ones that we used before. We switched because of the cost and the ease of use. Those are the two big ones. In terms of the cost, a lot of it was just introducing a second vendor.

How was the initial setup?

Its setup was really straightforward. It took about half a day. It is pretty quick. All the cabling and facility stuff is usually the longest part.

What about the implementation team?

We had the vendor do most of it. It is like a team, and there is usually one installer guy. Our experience with them was great. Our account team with them is really good. 

What other advice do I have?

Its setup is easier than you think. It is a pretty straightforward deployment.

They have been correcting a couple of things. One of them was that they didn't really scale that large. So, we had to deploy a lot of arrays. They have started to make them bigger now. In addition, until recently, they didn't do a file on the FlashArray. Now, you can share files on it. They recently implemented that, but we haven't tried it yet.

I would rate it a nine out of 10. It does everything we wanted to do.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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