"We have found value in Work.com because it gave us a central place for capturing any opportunities-related information, such as client-related information. Additionally, it is a place for storing this information. Anyone in the organization, if it was being updated actively by the people or by the sales team, could have access to it. Once the contact information is there about any client, then it stays there. If you are approaching a client, you are able to check if there's any history. It's a good tool, but it all depends on how disciplined the sales team is in entering the information regularly."
"We like the fact that this solution is very user-friendly, with a straightforward user interface."
"It is fairly easy to set up"
"Workday is a holistic HR solution."
"Workday is a secure product."
"It is a one-stop solution for everything. You can look for information about other employees or you can track your information. There is a directory, so you can search for other employees. You can also see and track your personal details and salary details on the employee profile page."
"It stores everything for the employee. It has also been able to store the information that we use for our payroll demand."
"The user interface is good and very easy to use."
"The most valuable features of the solution are the usability, learning, and compliance tools."
"I found Work.com a bit clunky. There were too many fields, but maybe that was the design. It could be company-specific to me. There were overlapping fields and sometimes it was confusing."
"Workday would be improved with more API connectors."
"They could provide a web chatbot feature in the dashboard for Workday."
"The UI, UX (user experience) is very bad. It is not very interactive."
"One potential feature that could be added is the ability to streamline business processes through quick tips and guided tours. This would allow for a smoother and more guided experience for colleagues as they navigate through different processes and steps. It would be similar to a guidance system or a step-by-step tutorial that could be added after the business process to guide users through it."
"They don't have worker payroll in the product. We have to solve our payroll. I hope one day they will be able to have their own localized standard payrolls for all countries."
"In a future release we could like to have access to asset, supply and treasury management functionalities."
"Workday does have a community site where people can go on and off for suggestions. They call them Brainstorms, and you can vote them up. That is something that they do well, but oftentimes, they seem to be racing to deliver something based on what a competitor is delivering. For example, if they hear SAP has this new functionality and learning that's going to be coming out, they prioritize there, which makes sense, but unfortunately, some of these Brainstorms may get neglected where the product might not be improved as quickly or as needed for the customers. You might be waiting for a year or two to get a feature that you'd like released. They should pay more attention to customer feedback and ensure that customer feedback is an essential part of their product roadmap."
"The implementation could have gone a little smoother."
Earn 20 points
Work.com is ranked 6th in Sales Performance Management while Workday is ranked 2nd in Cloud HCM with 49 reviews. Work.com is rated 6.4, while Workday is rated 8.2. The top reviewer of Work.com writes "Centralized management, useful information storage, but can feel clunky". On the other hand, the top reviewer of Workday writes "The solution's interface is clean, organized, and easy to use ". Work.com is most compared with , whereas Workday is most compared with SAP SuccessFactors, SAP HCM, Oracle HCM Cloud, PeopleSoft and UKG.
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