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SUSAN by ServQual-Security vs Trend Vision One comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SUSAN by ServQual-Security
Ranking in AI Security
121st
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
GRC (17th)
Trend Vision One
Ranking in AI Security
1st
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
97
Ranking in other categories
Endpoint Detection and Response (EDR) (4th), Network Detection and Response (NDR) (3rd), Extended Detection and Response (XDR) (2nd), Attack Surface Management (ASM) (3rd), AI-Powered Cybersecurity Platforms (3rd)
 

Featured Reviews

reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
SemihDalkıran - PeerSpot reviewer
Cyber Security Senior Technical Consultant at a consultancy with 11-50 employees
Built faster threat response and improved visibility with real-time monitoring and flexible deployment
Trend Vision One allows us to monitor attacks in real time, which is a significant benefit. We can quickly see where the attack is coming from. Trend Vision One enables us to use different products with a flexible license. For example, if a customer is using endpoint security and wants to switch to another solution, they can instantly use a different Trend Micro product, such as email. Trend Vision One has helped to reduce the time to detect and respond to different threats, as it can respond to attacks very quickly. With playbook templates, in cases of recurring attacks, responses can be made quickly using predefined playbooks. Trend Vision One has helped to reduce noise from false positives. There have been false positives before, but it was due to the customer not telling us which app they were using. Best practice configurations must be applied properly to avoid such issues. Trend Vision One helps customers consolidate the use of security vendors and reduce silos by offering one platform for all product management.
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business52
Midsize Enterprise12
Large Enterprise39
 

Questions from the Community

What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
What do you like most about Trend Micro XDR?
I appreciate the value of real-time activity monitoring.
What is your experience regarding pricing and costs for Trend Micro XDR?
Trend Vision One is not so expensive; it is very moderate.
What needs improvement with Trend Micro XDR?
Trend Vision One could bring in more data loss prevention capabilities specifically on the endpoints, as the current offering lacks some important capabilities.They could also bring in data loss pr...
 

Also Known As

No data available
Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks, Trend Micro Trend Vision One
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,
Find out what your peers are saying about SUSAN by ServQual-Security vs. Trend Vision One and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.