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SUSAN by ServQual-Security vs ThreatConnect Risk Quantifier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 18, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

SUSAN by ServQual-Security
Ranking in GRC
17th
Average Rating
10.0
Reviews Sentiment
7.2
Number of Reviews
2
Ranking in other categories
AI Security (121st)
ThreatConnect Risk Quantifier
Ranking in GRC
18th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

reviewer2763861 - PeerSpot reviewer
IT Manager at Cara Jewellers
Has transformed how we detect and prioritize security risks across our environment
The Security Incident Score is arguably the most valuable feature. It immediately highlights critical gaps and weaknesses in our current security structure, allowing us to not just react to incidents, but to proactively identify and continuously improve our controls. It has been an essential metric for measuring and driving security posture improvement across all our compliance domains.
Yash Bawane - PeerSpot reviewer
Data engineer at tcs
Enhancing decision-making with automation and integration capabilities
Overall, ThreatConnect Risk Quantifier is powerful, but there are some areas for improvement. A few areas could be better; first, the learning curve is steep for new users, and a guided onboarding or tutorial would help. Second, report customization could be more flexible so different teams can see exactly what they need. Additionally, handling very large data sets can slow down occasionally, so performance optimization would be helpful. Finally, adding more predictive analytics or AI-driven insights could automatically highlight unusual risks or trends without manual analysis. We mostly work on data, so we face many challenges with large data sets when using ThreatConnect Risk Quantifier. When you feed very large data sets into RQ, such as hundreds of applications and thousands of vulnerabilities, the performance can sometimes slow down during scoring or dashboard updates. It doesn't break, but processing can take longer than expected. This is mostly unnoticeable during bulk imports or complex scenario analysis, so planning updates during off-peak hours or breaking data into smaller batches can help. Overall, it's reliable, but performance could be improved for very large-scale data and environments. It would be great to have more interactive dashboards that let users drill down easily without leaving the main view. Another useful addition could be automated alerts or notifications when risk scores change significantly, so the team doesn't have to check a dashboard constantly. Lastly, more built-in guidance or AI tips for interpreting FAIR-based metrics could help new users to get up to speed faster. Overall, the tool is strong, but these additions would make it even more efficient and user-friendly.
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881,082 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Media Company
59%
Outsourcing Company
8%
Financial Services Firm
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

What needs improvement with SUSAN by ServQual-Security?
The Auditor Option view access needs to be separated.
What is your primary use case for SUSAN by ServQual-Security?
SUSAN has been a game-changer for our Security Operations Center (SOC). The ability to seamlessly integrate with our existing infrastructure—specifically our firewall and endpoint protection soluti...
What is your experience regarding pricing and costs for ThreatConnect Risk Quantifier?
My experience with pricing, setup cost, and licensing for ThreatConnect Risk Quantifier is overall good because the pricing is reasonable for the value it provides. Though it's not the cheapest opt...
What needs improvement with ThreatConnect Risk Quantifier?
ThreatConnect Risk Quantifier can be improved by making the scenario modeling and reporting more interactive and customizable, allowing analysts to quickly adjust parameters and visualize what-if o...
What is your primary use case for ThreatConnect Risk Quantifier?
ThreatConnect Risk Quantifier serves as my main tool in my current organization. In my current organization, we use ThreatConnect Risk Quantifier to prioritize vulnerabilities and threats across mu...
 

Comparisons

No data available
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Information Not Available
Customer Case Studies and Use Cases
Find out what your peers are saying about SUSAN by ServQual-Security vs. ThreatConnect Risk Quantifier and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.