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Sterling Commerce Connect:Direct vs webMethods.io comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
6th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
webMethods.io
Ranking in Managed File Transfer (MFT)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
94
Ranking in other categories
Business-to-Business Middleware (2nd), Enterprise Service Bus (ESB) (3rd), API Management (10th), Cloud Data Integration (8th), Integration Platform as a Service (iPaaS) (7th)
 

Mindshare comparison

As of January 2026, in the Managed File Transfer (MFT) category, the mindshare of Sterling Commerce Connect:Direct is 5.4%, down from 8.2% compared to the previous year. The mindshare of webMethods.io is 2.1%, down from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Market Share Distribution
ProductMarket Share (%)
Sterling Commerce Connect:Direct5.4%
webMethods.io2.1%
Other92.5%
Managed File Transfer (MFT)
 

Featured Reviews

reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.
YM
Developer at a hospitality company with 1,001-5,000 employees
Offers strong integration capabilities and reliable features but needs pricing and scaling improvements
Many things are evolving with the AI buzz in the market. What I would like to see improved or enhanced in webMethods.io in the future is that since webMethods.io is already under IBM, I think IBM will introduce and integrate AI into it. Additionally, regarding what webMethods.io can improve is the license cost. Other cloud players are also providing the same kind of functionality, such as AWS and Azure. webMethods.io is being installed on-premises, but AWS is providing it directly in the cloud. When comparing the license cost and request per minute cost, webMethods.io needs to address that. There are many competitors in the market for this.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product has been very stable."
"Automation is the most valuable feature."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"The solution's file transfer speed is quite high."
"What I like the most about the solution is that it comes with ready-made tools like handling security tokens and OAuth."
"The tool is very powerful and user-friendly."
"We have found the pricing of the solution to be fair."
"What I like best about webMethods Integration Server is its portfolio of connectors."
"Some of the key features are the integration platform, query mechanism, message handling within the bus, and the rules engine. We've had a really good experience with webMethods Integration Server."
"webMethods Integration Server is an easy-to-use solution and does not require a lot of coding."
"WebMethods.io is a powerful tool, but it requires skilled people who can fully utilize its potential."
"The solution's ease-of-use is its most valuable feature, in which complex issues may be resolved."
 

Cons

"I do not have any notes for improvement."
"The initial setup could be simpler and better."
"The user interface could be more user-friendly."
"Technical support is the number one concern."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"User interface is not user friendly."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"The resources required for this tool are costly and not easily available in the market."
"webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience."
"We need more dashboards and reporting engines that can provide detailed information for management. In short, we need better analytics."
"With performance, there is room for improvement in regards to if we would like to put another extra layer of security on it, such as SSL. This is affecting their performance quite significantly. They need to improve the process of managing the SSL and other things inside their solutions, so there will not be quite such a significant impact to the performance."
"Support is expensive."
"This product has too many gaps. You find them after update installations. This should be covered by automatic testing."
"A while ago, they were hacked, and it took them a very long time to open their website again in order to download any service packs or any features. I don't know what they could do differently. I know that they were vulnerable, and there was some downtime, but because they were down, we were unable to download any potential service packs."
"We got the product via a reseller, and the support from the reseller has been less than desirable."
"​Large file handling is pretty hard comparatively to other middleware tools."
 

Pricing and Cost Advice

"Annual licensing fee."
"The solution's licensing cost is too high."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"This is not a cheap solution but, compared to other products such as those offered by IBM, the pricing is similar."
"I am not involved in the licensing side of things."
"The price of webMethods Integration Server isn't that high from an enterprise context, but open-source ESB solutions will always be the cheapest."
"Some of the licensing is "component-ized," which is confusing to new users/customers."
"There is a license needed to use the webMethods Integration Server."
"Pricing has to be negotiated with the local Software AG representative. SAG can always prepare an appropriate pricing model for every client."
"webMethods Trading Networks is a bit costly compared to others solutions."
"Pricing is the number-one downfall. It's too expensive. They could make more money by dropping the price in half and getting more customers. It's the best product there is, but it's too expensive."
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Manufacturing Company
7%
Computer Software Company
6%
Media Company
5%
Manufacturing Company
14%
Financial Services Firm
11%
Computer Software Company
11%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise11
Large Enterprise64
 

Questions from the Community

What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
What do you like most about Built.io Flow?
The tool helps us to streamline data integration. Its BPM is very strong and powerful. The solution helps us manage digital transformation.
What is your experience regarding pricing and costs for Built.io Flow?
webMethods.io is expensive. We have multiple components, and you need to pay for each of them.
What needs improvement with Built.io Flow?
webMethods.io needs to incorporate ChatGPT to enhance user experience. It can offer a customized user experience.
 

Also Known As

No data available
Built.io Flow, webMethods Integration Server, webMethods Trading Networks, webMethods ActiveTransfer, webMethods.io API
 

Overview

 

Sample Customers

HZMO, Bank of Communications
Cisco, Agralogics, Dreamforce, Cables & Sensors, Sacramento Kings
Find out what your peers are saying about Sterling Commerce Connect:Direct vs. webMethods.io and other solutions. Updated: December 2025.
879,768 professionals have used our research since 2012.