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GoAnywhere MFT vs Sterling Commerce Connect:Direct comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
1st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
119
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 7.5%, down from 10.7% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 4.0%, down from 7.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
GoAnywhere MFT7.5%
Sterling Commerce Connect:Direct4.0%
Other88.5%
Managed File Transfer (MFT)
 

Featured Reviews

Anuj Bhagwat - PeerSpot reviewer
Dev Ops Engineer at a computer software company with 11-50 employees
Has enabled secure, centralized file sharing while saving significant time and resources
The best features in GoAnywhere MFT are that it's fast, reliable, and secure. First, the improvement is that we have resolved one of our security points with compliance. So that compliance point we resolved. And also it's a centralized file sharing system. All the users are able to access the file. There is no one-to-one sharing. It's improved about 80 to 85%. It saves about 80 to 90% resources. In terms of time, we can say 90 to 95% time is also saved because it avoids the one-to-one sharing and simply a user can put one centralized directory and all the users are able to access this solution and access the file. So it's 95%.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I have not seen any lagging, crashing, downtime, or any sort of instability with GoAnywhere MFT."
"By centralizing everything in GoAnywhere, we're able to eliminate 100 or so custom programs and scripts, and if I had to quantify it, I would estimate that it cuts our workload by about 80 hours a week."
"GoAnywhere MFT has many features that I appreciate, but most of all, it automates repetitive file transfers, so we don't have to waste our time doing them manually."
"The system is user-friendly and has significantly helped us meet our goals, particularly in file transfer."
"What I appreciated the most about GoAnywhere MFT is that it was very user-friendly and very reasonably priced compared to other MFT applications."
"GoAnywhere MFT has significantly improved as it has provided many more connectors to third-party tools as well, where third-party tools which are included with ServiceNow, software asset management as well as hardware asset management, and every single data, which includes financial figures also, are being maintained in GoAnywhere MFT and it is one of the best things from the centralized document management perspective."
"GoAnywhere MFT's connectors are very important to my daily operations because the flexibility to connect to different third-party applications makes GoAnywhere MFT shine compared to other MFT solutions."
"GoAnywhere MFT has positively improved our organization by enhancing the security, reliability, and efficiency of file transfer processes, allowing us to create automated and recurring file transfer workflows that significantly reduced manual effort and improved operational consistency."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Automation is the most valuable feature."
"The product has been very stable."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise."
 

Cons

"In GoAnywhere MFT, there are memory-related issues that need improvement. Sometimes it shows varying memory usage from 500 GB to 2 GB, and these issues can persist for multiple days."
"Without knowledge, it can be challenging to manage as it uses XML files for configurations and has tricky variables. While it's not particularly intuitive for new users, it becomes easy once mastered."
"For support on small tasks, small issues, or simple queries, Fortra responds within one or two days; however, for this type of issue, they might take approximately one or two weeks, and sometimes they do not even provide us with a reply."
"The product could be improved by being modular. There are more features in the core product than any client needs."
"The process of adding a vendor is very easy for us, but maybe the documentation on that could be a little more straightforward."
"I think that this product has most of the features we require, although the license is expensive."
"Scalability is around 7.5 for GoAnywhere MFT because there are restrictions based on file sizes for transfers, necessitating chunking to move complete files, which limits its effectiveness in data migration."
"What I can suggest right now about GoAnywhere MFT is the integration of AI for chat support, as I am still trying to find my way around the app."
"Technical support is difficult to work with."
"Sometimes we face issues and can't figure out the cause of failures."
"The technical support is the number one problem."
"Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct."
"The user interface could be more user-friendly."
"User interface is not user friendly."
"The resources required for this tool are costly and not easily available in the market."
"I do not have any notes for improvement."
 

Pricing and Cost Advice

"Compared to other tools it's less expensive."
"Fortra's GoAnywhere MFT pricing is competitive."
"Fortra's GoAnywhere MFT is an inexpensive solution."
"The pricing for GoAnywhere MFT seems reasonable when compared to other similar services, especially cloud services. Azure is significantly more expensive."
"The pricing is not favorable when we use it for a few people."
"Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well."
"I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else. There are no additional costs. Its licensing is good. There is just one charge that we get. That's it."
"It has flexible and affordable pricing because of custom quotes. The prices depend on the modules one needs and the volume of data being transferred. Overall, they offer custom and flexible pricing with an annual subscription, where you pay for specific features and functionality required."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"Annual licensing fee."
"The solution's licensing cost is too high."
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Top Industries

By visitors reading reviews
Outsourcing Company
19%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
7%
Financial Services Firm
31%
Construction Company
7%
Manufacturing Company
6%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise35
Large Enterprise59
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
Our experience with GoAnywhere MFT's pricing, setup cost, and licensing structure has been highly positive because it is completely module-based. Instead of hitting us with a rigid, monolithic ente...
What needs improvement with Fortra's GoAnywhere MFT?
When I first started using GoAnywhere MFT, I faced some issues configuring it, especially with setting up complex workflows, permissions, and integrations. I encountered some challenges initially, ...
What is your primary use case for Fortra's GoAnywhere MFT?
I use GoAnywhere MFT for securely transferring files between different systems and environments, moving data files such as CSV or other structured files between our internal systems, the Azure clou...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
HZMO, Bank of Communications
Find out what your peers are saying about GoAnywhere MFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: September 2026.
913,924 professionals have used our research since 2012.