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GoAnywhere MFT vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
1st
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
100
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 8.9%, up from 8.9% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 4.5%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
GoAnywhere MFT8.9%
Sterling Commerce Connect:Direct4.5%
Other86.6%
Managed File Transfer (MFT)
 

Featured Reviews

Anuj Bhagwat - PeerSpot reviewer
Dev Ops Engineer at a computer software company with 11-50 employees
Has enabled secure, centralized file sharing while saving significant time and resources
The best features in GoAnywhere MFT are that it's fast, reliable, and secure. First, the improvement is that we have resolved one of our security points with compliance. So that compliance point we resolved. And also it's a centralized file sharing system. All the users are able to access the file. There is no one-to-one sharing. It's improved about 80 to 85%. It saves about 80 to 90% resources. In terms of time, we can say 90 to 95% time is also saved because it avoids the one-to-one sharing and simply a user can put one centralized directory and all the users are able to access this solution and access the file. So it's 95%.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features in GoAnywhere MFT are that it's fast, reliable, and secure, and it saves about 80 to 90% resources and 90 to 95% time because it avoids the one-to-one sharing by allowing users to access a centralized file directory."
"The main benefits I have seen from using GoAnywhere MFT are related to data security because our patient reports are very critical, and it was very challenging for us to securely deliver these reports to different hospitals."
"Compared to other vendors, GoAnywhere MFT stands out with the feature that allows you to create your own workflows. When a file is uploaded, we want some automation to be triggered, something to be done. This feature is exclusively available in GoAnywhere MFT, which I did not see in any other MFT solutions."
"The encryption feature is very impressive in GoAnywhere MFT, and the encryption provided by the company is much stronger than other file transferring software."
"Handling file transfers is efficient and accurate, which enhances our business processes by minimizing human error and improving accuracy, ultimately reducing costs."
"Out of all the products I have used for file transfer MFT, GoAnywhere MFT is the easiest because everything is essentially in one place."
"File monitors are one of the most valuable features. We have about 400 file monitors running in GoAnywhere. They monitor the NAS locations where files arrive, and they kick off workflows. When a file arrives, GoAnywhere will identify that the file is there, move it to a consumption zone, then reach out to our enterprise scheduler through a REST API call."
"GoAnywhere pays for itself easily; it has saved us work and enables us to sleep through the night."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"The most valuable feature is that it provides 100% reliability for file transmission."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Automation is the most valuable feature."
"Connect Direct offers Check Point functionality to ensure data integrity during transfers."
"Security is the most valuable feature of this product."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
 

Cons

"The pricing is somewhat high, and if they reduce their pricing, then more colleges can use it."
"We are a little concerned because the maximum number of open connections allowed is 200, and we are pretty much maxed out... if they expanded the number of open connections allowed, we would be better off."
"Sometimes, during the transfer of multiple files, some files may get lost, and we have no clear way of identifying which have moved successfully since the log feature does not provide this information clearly."
"The customer support is a bit slow from their end. The time lag they take to respond to our queries is more than expected, so I would give a solid seven out of ten for the customer support."
"Sometimes file sharing gets failed. Many of the users in the last week faced the issue that the files are not delivered."
"There's one persnickety issue about NAS permissions. That is a problem we have run into with GoAnywhere. I would like to see more focus on compatibility with/enforcement of user roles and access permissions across NAS, among other things. We have filed a couple of tickets on that in the past."
"The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."
"At present, HelpSystems GoAnywhere MFT integrates with an antivirus solution, but it's a bit kludgy."
"I do not have any notes for improvement."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"Technical support is difficult to work with."
"The technical support is the number one problem."
"Sometimes we face issues and can't figure out the cause of failures."
"Technical support is the number one concern."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server."
 

Pricing and Cost Advice

"It would be good for the company to explore a modular approach to selling the product so it could be cheaper and more attractive to users."
"Compared to other tools it's less expensive."
"Pricing is based on a one-time license."
"Fortra's GoAnywhere MFT pricing is competitive."
"Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well."
"It is moderately priced. If I compare it with other products that we have been using, its price is moderate. There are approximately 30% to 40% savings."
"The pricing is not favorable when we use it for a few people."
"The cost is fine. It is probably the best software that I've had for the money that we spend for it. I am not aware of any costs in addition to the standard licensing fees. I don't pay for it. IT pays for it."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"The solution's licensing cost is too high."
"Annual licensing fee."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
Computer Software Company
8%
Financial Services Firm
31%
Manufacturing Company
7%
Construction Company
6%
Media Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise29
Large Enterprise46
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
The pricing of GoAnywhere MFT is reasonable, considering the features, cost, and licensing.
What needs improvement with Fortra's GoAnywhere MFT?
It takes a little time to understand all of the workflow, and it has a bit of a learning curve, even with the easy interface. When we were trying to set up the software at the start, it took us a f...
What is your primary use case for Fortra's GoAnywhere MFT?
For GoAnywhere MFT, we have explored some of the connectors like Salesforce and SharePoint. In our case, we used it for most of the basic integrations, not the very advanced ones, so it was quite e...
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
HZMO, Bank of Communications
Find out what your peers are saying about GoAnywhere MFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.