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GoAnywhere MFT vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 8, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
2nd
Average Rating
9.0
Reviews Sentiment
6.8
Number of Reviews
57
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
8th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 9.8%, up from 6.0% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 7.7%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT)
 

Featured Reviews

Vidyasagar Gupta - PeerSpot reviewer
Enables secure and efficient file transfers with customizable automations
The biggest improvement I've seen since using GoAnywhere MFT for three to four years is in security; control over our network security is the biggest factor to consider, and the solution automatically identifies and blocks attempts to attack our system. Additionally, the transfer speed is impressive; even if files are in GBs, it doesn't take much time to transfer, increasing our organization's efficiency significantly. In my opinion, the best feature of GoAnywhere MFT is its user-friendly UI; it's very simple to use compared to other managed file transfer tools such as MOVEit and Axway, which are a bit more complicated. While we don't use any connectors for services such as Salesforce, SharePoint Online, or MS365, GoAnywhere MFT does have the capability of connecting to these systems either through SFTP, HTTPS protocols, or API-based connections. The way it works here is different; we set up a resource-based connection to connect to various services such as SAP or Salesforce. The range of connectors that GoAnywhere MFT provides out of the box is quite extensive; it covers everything from legacy tools that support AS2 connections to the latest services such as AWS and Azure Blobs. I'm very satisfied with the connectivity options available in GoAnywhere MFT; they include everything you can think of, and as long as the system you want to connect to accepts connections, we can connect using AS2, AS4, and other cloud connectors. In relation to the agents, they are crucial for extending MFT automation to remote systems. I've noticed that in my previous organization, agents were not used as we connected via network shares, which led to occasional connectivity issues. Now, using agents increases the file transfer speed by about 20 to 30%, and they provide a more stable connection compared to legacy network shares.
Sumit Mundik - PeerSpot reviewer
Has good file transfer speed, but licensing cost is too high
The initial setup of the solution is not straightforward because it's not GUI-based. If you are installing the solution on a UNIX server, you should have a basic understanding of UNIX. You should know how to go from one directory to another, what the config files are, how to edit those files, and how to get the backup of those files. You need a little technical knowledge for it. The developers working on the solution are very costly for the organization. Also, the complexity of having this kind of setup is very difficult. This solution is only used by giant financial companies like BNY Mellon, Barclays, and JPMorgan Chase. They cannot replace the solution because they have several files transferred internally using it. It is very difficult and cost-consuming for them to change, migrate, or upgrade their system. That's the reason they are not able to do it very easily.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"GoAnywhere centralizes data exchanges, helping to facilitate file transfers between our critical systems."
"GoAnywhere MFT is the best; we prefer it."
"The encryption feature is very impressive in GoAnywhere MFT, and the encryption provided by the company is much stronger than other file transferring software."
"All of it is valuable, but the most valuable would be the ability to release medical records without having a limitation for size and not having to deal with the fax machine."
"The use of this product has helped improve our organization and its ability to send or receive. It has done this by allowing us to remove any homegrown process and centralize needed actions."
"Its speed is the most valuable because every integration used to take months with old SOA tools, integration buses, and that type of stuff. Now, we do integrations in a matter of days. Security is another valuable thing because every step in the workflow has an audit trace, which is great. This also brings a lot of confidence in automating business process workflows through this type of solution."
"The pricing is reasonable."
"The most valuable feature is the ability to call a workflow from another workflow. That really gives you an edge by increasing reusability and speeding up development time. You can create a workflow which is a type of template and then call that workflow from any other workflow... It has sped up development time by 80 to 90 percent."
"Security is the most valuable feature of this product."
"The solution's file transfer speed is quite high."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"The most valuable feature is that it provides 100% reliability for file transmission. It ensures that files get delivered in a secure manner. When you use Connect:Direct, your file 100% gets delivered to the next delivery location. If the log shows that a file got delivered, it will have all the transmitted data without truncation or other data issues."
"Offers secure file transfers with a fast and efficient protocol for very large files."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"Automation is the most valuable feature."
 

Cons

"One area where GoAnywhere MFT has room for improvement is in how the application reports issues; when the application runs on a server and encounters problems, it doesn't provide detailed information on the server issues, which could help users troubleshoot better."
"The support desk has room for improvement. I keep opening tickets and they keep telling me that they're closed, but they're not resolved."
"If the hostname has a dash in it then it does not work."
"I tried to copy a file from an S3 bucket to another storage class. I don't know if it is a limitation from AWS, not the MFT. If I copy a file from the AWS S3 bucket to that storage class, it can't be transferred. It says that I can't remember the exact error, but it cannot be processed. I want MFT to be more compatible with cloud-based applications or services like AWS."
"In terms of the integration mechanism that we use for the API, it has limitations regarding network congestion, causing logs to drop whenever the API throws an error."
"When we restart the agent on each server, it tries to go out to the internet and it takes about a 13-minute timeout before it can move forward. Why is there a 13-minute timeout value when trying to go to the internet? ...If they could limit that timeout or give us a way to modify it so we could have a faster timeout, that would help us at least knock out a half-hour's worth of outage."
"The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now."
"Writing variables is sometimes difficult. It would be helpful if they provided additional basic training for administrators who manage this product."
"The user interface needs to be improved."
"The user interface could be more user-friendly."
"They have File Agent, which is an additional utility and a component of Connect:Direct, for automated file transmission. In that utility, there is some issue with the file name. There is a limitation on the file name, and that is being fixed by IBM."
"Sometimes we face issues and can't figure out the cause of failures."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"User interface is not user friendly."
"The initial setup could be simpler and better."
"The resources required for this tool are costly and not easily available in the market."
 

Pricing and Cost Advice

"I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else. There are no additional costs. Its licensing is good. There is just one charge that we get. That's it."
"The cost of GoAnywhere versus the value it brings to our data transfer operations is reasonable... The cost is relatively expensive but, back to the car analogy, that's to be expected with a Ferrari."
"Fortra's GoAnywhere MFT pricing is competitive."
"Pricing is based on a one-time license."
"GoAnywhere's price is justified by its features and the time it saves me."
"Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions."
"It is very attractive. In terms of the capacity of the product and functionality, it is a good price."
"The pricing for GoAnywhere MFT seems reasonable when compared to other similar services, especially cloud services. Azure is significantly more expensive."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
"The solution's licensing cost is too high."
"Annual licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
12%
Healthcare Company
8%
Computer Software Company
6%
Financial Services Firm
39%
Manufacturing Company
7%
Computer Software Company
6%
Insurance Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortra's GoAnywhere MFT?
GoDrive eliminates the need to use the exchange server for file sharing.
What needs improvement with Fortra's GoAnywhere MFT?
The cloud connectivity of GoAnywhere MFT to connect to different applications such as Microsoft Azure, Amazon, or Google Cloud could improve, as it's a little bit patchy right now. They do provide ...
What needs improvement with Sterling Commerce Connect:Direct?
I do not find anything that needs improvement in Sterling Commerce Connect:Direct as a product. I have been supporting this solution, and it serves billions of customers well. Capgemini, in collabo...
What is your primary use case for Sterling Commerce Connect:Direct?
The primary use case of Sterling Commerce Connect:Direct is to transmit data. It offers two modes of transfers: SFTP, which is straightforward, and FTPS, which provides secure file transfer. A sign...
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
HZMO, Bank of Communications
Find out what your peers are saying about GoAnywhere MFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: July 2025.
863,901 professionals have used our research since 2012.