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GoAnywhere MFT vs Sterling Commerce Connect:Direct comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoAnywhere MFT
Ranking in Managed File Transfer (MFT)
1st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
119
Ranking in other categories
No ranking in other categories
Sterling Commerce Connect:D...
Ranking in Managed File Transfer (MFT)
7th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Managed File Transfer (MFT) category, the mindshare of GoAnywhere MFT is 7.8%, down from 10.2% compared to the previous year. The mindshare of Sterling Commerce Connect:Direct is 4.1%, down from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed File Transfer (MFT) Mindshare Distribution
ProductMindshare (%)
GoAnywhere MFT7.8%
Sterling Commerce Connect:Direct4.1%
Other88.1%
Managed File Transfer (MFT)
 

Featured Reviews

Anuj Bhagwat - PeerSpot reviewer
Dev Ops Engineer at a computer software company with 11-50 employees
Has enabled secure, centralized file sharing while saving significant time and resources
The best features in GoAnywhere MFT are that it's fast, reliable, and secure. First, the improvement is that we have resolved one of our security points with compliance. So that compliance point we resolved. And also it's a centralized file sharing system. All the users are able to access the file. There is no one-to-one sharing. It's improved about 80 to 85%. It saves about 80 to 90% resources. In terms of time, we can say 90 to 95% time is also saved because it avoids the one-to-one sharing and simply a user can put one centralized directory and all the users are able to access this solution and access the file. So it's 95%.
reviewer1955103 - PeerSpot reviewer
Assistant Vice President at a financial services firm with 10,001+ employees
Has delivered robust secure file transfer with exceptional encryption features
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American hours can take longer. In general, during American hours, the resource availability is not up to the standard. However, availability of support staff during UK timings or GMT timings is very good; they are supportive and helpful. Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct. They recently improved by adding a GUI for configurations on Windows as well as UNIX platforms, which is very helpful. However, the web client is cumbersome and not as interactive as it should be. The CLI part is comprehensive, but the GUI needs improvement.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By centralizing everything in GoAnywhere, we're able to eliminate 100 or so custom programs and scripts, and if I had to quantify it, I would estimate that it cuts our workload by about 80 hours a week."
"GoAnywhere MFT saves at least 60% of my time per week or per month."
"Overall, GoAnywhere MFT has been a reliable and efficient platform for secure file transfer automation, especially in environments where security, compliance, and workflow reliability are important."
"The most valuable features are the automatic processing of files and scheduled execution of the files."
"What I appreciate most about GoAnywhere MFT is the threat protection feature, whereby before transferring files anywhere, I am able to first make the file analysis and confirm there are no threats or malware in the files."
"When we first started using it, SecureMail, or the ability to securely send mail to end users, as a single file or as a package of files, was very helpful for sending large packets of files. We could not send that through traditional email."
"The most valuable feature is customer data transfers for traditional SFTP. Some of our biggest customers are on the platform, and it works out very well for us as a big selling point."
"It has become very important to us over these four years, as it is key in our workflow and our workload automation strategy."
"The product has been very stable."
"The solution's file transfer speed is quite high."
"The Security Plus feature of this solution is excellent, and allows you to send encrypted files very securely to remote destinations."
"Sterling Commerce Connect:Direct is a solution that is on the market for a very long time. There is an integrator that has been developed and evolves every year. On the roadmap, there is always a new integration. For example, it's one of the solutions in the market that out of the box can handle EBICS protocol. The file processing is done very well. By default, there are a lot of configurations that can be customized."
"It's a great tool because it offers secure file transfers and it has a fast and efficient protocol for very large files."
"The most valuable feature of Sterling Commerce Connect:Direct is its flexibility with encryption."
"Sterling Commerce Connect:Direct is one of the stronger MFT solutions in the market, it is available in each type of installation, and offers SaaS, PaaS, YaaS, on-premise."
"For Sterling Commerce Connect:Direct, my overall rating is ten out of ten."
 

Cons

"API functionality wasn't part of our initial unit testing because it wasn't necessary then. However, shortly after implementing GoAnywhere, two different vendors approached us to do API transactions. We checked to see if GoAnywhere could do this and found that it was supposed to have that capability, but it broke down."
"Everything works fine, but I feel that the user interface can be improved, especially the layout. They can make the dashboards more customizable."
"The number one thing I would like to see improved in GoAnywhere MFT is the learning curve."
"The biggest weakness I have seen in the product is scheduling. It is very limited in that aspect. It needs more flexibility and more ways to schedule."
"At present, HelpSystems GoAnywhere MFT integrates with an antivirus solution, but it's a bit kludgy."
"Fortra needs to offer more use cases for GoAnywhere MFT during training."
"GoAnywhere's interface could be a little more intuitive."
"If I had to pick something for a roadmap, the web-based admin UI can sometimes feel a bit traditional compared to newer and cloud-native SaaS platforms, but it is easier to understand as it has a traditional web setup."
"The resources required for this tool are costly and not easily available in the market."
"I do not have any notes for improvement."
"The technical support is the number one problem."
"Sterling Commerce Connect:Direct could improve by adding some of the functionality that some other vendors have. For example, GoAnywhere has call agents, which are small clients that can be installed on the endpoints and can be handled by the central point on the server. If I want to do this with the IBM solution, I have to sell a lot of account addresses. The price could be unprofitable for the customer. There is some small functionality that could be implemented and could be easily done to improve this solution."
"The initial setup could be simpler and better."
"Functionality-wise, they can make additional improvements to Sterling Commerce Connect:Direct."
"This solution cannot be deployed on a root_squash NFS, which limits superuser privileges."
"Technical support is difficult to work with."
 

Pricing and Cost Advice

"To have a solution like this for the price we're paying makes it cheap. Considering the time that it has saved us, and considering the development that we don't need to do, such as connectors and handling servers, the price is really affordable."
"It is moderately priced. If I compare it with other products that we have been using, its price is moderate. There are approximately 30% to 40% savings."
"Its pricing is fair. It is not the most expensive, and it is not the cheapest. For what we get in our environment, the pricing model works pretty well."
"Fortra's GoAnywhere MFT carries a higher price tag than other MFT solutions."
"The product is not cheap, but it is not expensive."
"I get the invoices, and its price is fine and appropriate. It is well priced. Even if it was double the price, we'd use it. For us, it is indispensable. We're not going to go anywhere else. There are no additional costs. Its licensing is good. There is just one charge that we get. That's it."
"The pricing of GoAnywhere MFT is affordable compared to other similar products. It's not expensive, according to me. What influenced my purchase decision was the fact that the product was quite affordable."
"It is very attractive. In terms of the capacity of the product and functionality, it is a good price."
"The solution's licensing cost is too high."
"Annual licensing fee."
"The price and licensing of Sterling Commerce Connect:Direct is expensive."
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Top Industries

By visitors reading reviews
Outsourcing Company
17%
Financial Services Firm
10%
Manufacturing Company
7%
Computer Software Company
7%
Financial Services Firm
31%
Construction Company
7%
Manufacturing Company
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise34
Large Enterprise58
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise1
Large Enterprise10
 

Questions from the Community

What is your experience regarding pricing and costs for Fortra's GoAnywhere MFT?
Our experience with GoAnywhere MFT's pricing, setup cost, and licensing structure has been highly positive because it is completely module-based. Instead of hitting us with a rigid, monolithic ente...
What needs improvement with Fortra's GoAnywhere MFT?
Regarding the reporting about the logs, sometimes there is too much information. When looking for the exact way to find and troubleshoot different errors, the log can be very difficult to understan...
What is your primary use case for Fortra's GoAnywhere MFT?
My usual use cases for GoAnywhere MFT are for automatic processes with SFTP.
What needs improvement with Sterling Commerce Connect:Direct?
Based on experience, the one area IBM can improve for Sterling Commerce Connect:Direct is the support mechanism. While support is available 24/7 whenever required, the solution time during American...
What is your primary use case for Sterling Commerce Connect:Direct?
The majority use case for Sterling Commerce Connect:Direct is for file transfer, specifically secure file transfer.
 

Also Known As

HelpSystems GoAnywhere MFT, GoAnywhere MFT, GoAnywhere Managed File Transfer,
No data available
 

Overview

 

Sample Customers

McKesson City of Modesto, California Kwik Trip Northwestern University Charter Communications
HZMO, Bank of Communications
Find out what your peers are saying about GoAnywhere MFT vs. Sterling Commerce Connect:Direct and other solutions. Updated: August 2026.
908,858 professionals have used our research since 2012.