Sprout Social vs UserVoice comparison

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Sprout Social Logo
347 views|314 comparisons
UserVoice Logo
0 views|0 comparisons
Featured Review
Ranking
4th
out of 34 in Social CRM
Views
347
Comparisons
314
Reviews
0
Average Words per Review
0
Rating
N/A
Views
0
Comparisons
0
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
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UserVoice
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Overview

Sprout Social is a comprehensive social media management platform that helps organizations streamline their social media presence. Its primary use case is to simplify the process of managing multiple social media accounts, scheduling posts, engaging with followers, and analyzing performance.

The most valuable functionality of Sprout Social is its unified Smart Inbox, which consolidates all social media messages, comments, and mentions into one place. This allows organizations to efficiently respond to customer inquiries, monitor brand mentions, and engage with their audience in real-time.

Sprout Social also offers robust scheduling capabilities, enabling users to plan and publish content across multiple social media platforms in advance. This feature saves time and ensures consistent messaging across channels.

Furthermore, Sprout Social provides in-depth analytics and reporting tools, allowing organizations to measure the impact of their social media efforts. Users can track key metrics, such as engagement, reach, and conversions, to gain insights and make data-driven decisions.

From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
Sample Customers
Hyatt, Stanford University, Coldwell Banker, Razorfish, UPS, Box, Zipcar, PepsiCo, YogurtLand, Dove, TechSmith
PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
Top Industries
VISITORS READING REVIEWS
Computer Software Company19%
Financial Services Firm13%
Educational Organization9%
Manufacturing Company7%
No Data Available
Company Size
VISITORS READING REVIEWS
Small Business27%
Midsize Enterprise12%
Large Enterprise61%
No Data Available

Sprout Social is ranked 4th in Social CRM while UserVoice is ranked 18th in Customer Feedback Management. Sprout Social is rated 0.0, while UserVoice is rated 8.6. On the other hand, the top reviewer of UserVoice writes "The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents". Sprout Social is most compared with Sprinklr and HootSuite, whereas UserVoice is most compared with .

We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.