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Sophos Intercept X vs Symantec End-User Endpoint Security comparison

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Comparison Summary
Question: Sophos Intercept X or Symantec End-User Endpoint Security - which is the better solution?
Answer: I would recommend going with Sophos Intercept X Advance. Additionally if you invest in Sophos XG/XGS Firewall, you can avail the benfit of Sophos Synchronized Security wherein the Firewall and Intercept X Advanced share the threat intelligence and provide a comprehensive cover with single window management using Sophos Central.
Featured Review
Find out what your peers are saying about Sophos Intercept X vs. Symantec End-User Endpoint Security and other solutions. Updated: January 2022.
564,729 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"One of the best features of AMP is its cloud feature. It doesn't matter where the device is in regards to whether it's inside or outside of your network environment, especially right now when everybody's remote and taken their laptops home. You don't have to be VPNed into the environment for AMP to work. AMP will work anywhere in the world, as long as it has an Internet connection. You get protection and reporting with it. No matter where the device is, AMP has still got coverage on it and is protecting it. You still have the ability to manage and remediate things. The cloud feature is the magic bullet. This is what makes the solution a valuable tool as far as I'm concerned.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us.""The solution's integration capabilities are excellent. It's one of the best features.""Integration is a key selling factor for Cisco security products. We have a Cisco Enterprise Agreement with access to Cisco Email Security, Cisco Firepower, Cisco Stealthwatch, Cisco Talos, Cisco Threat Grid, Cisco Umbrella, and also third-party solutions. This is key to our security and maximizing operations. Because we do have the Email Security appliance and it is integrated with Threat Response, we have everything tied together. Additionally, we are using the Cisco SecureX platform, as we were a beta test for that new solution. With SecureX, we are able to pull all those applications into one pane for visibility and maintenance. This greatly maximizes our security operations.""The ability to detonate a particular problem in a sandbox environment and understand what the effects are, is helpful. We're trying, for example, to determine, when people send information in, if an attachment is legitimate or not. You just have to open it. If you can do that in a secure sandbox environment, that's an invaluable feature. What you would do otherwise would be very risky and tedious.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""If somebody has been compromised, the question always is: How has it affected other devices in the network? Cisco AMP gives you a very neat view of that."

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"Sophos Intercept X is easy to install and has a lower price than similar solutions.""We have found the pricing to be reasonable.""Intercept X's smart prevention it's very good as so are its machine learning capabilities for troubleshooting channels and files.""The solution is overall quite good, the services are performing well. It is very good for those who are using standard PC configurations. It does not block their system up by taking up a lot of resources.""The most valuable feature is the behavioral, non-signature-based threat detection.""There are additional security features in Sophos Intercept X as well as proxy rules and settings that help us in minimizing the sites that our agents can go to, even after their work hours.""It does its job — it protects us from viruses. We don't really interact with it very much.""Offers artificial intelligence, security metrics and a lot of information gathered to make decisions."

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"Easy to use solution.""I have found the solution to be very scalable, we have 700 employees using the solution in our organization.""I have found the central control console the most valuable feature.""Offers good antivirus and local firewall.""The single-pane management is the solution's most valuable feature. It makes administrative control very easy.""This product is valuable for ransomware protection, general malware protection, and network exploitation protection.""Symantec End-user Endpoint Security is a very powerful solution.""Symantec is very user-friendly, the interface and functions are very simple for everyone to understand. Additionally, it's a very robust system."

More Symantec End-User Endpoint Security Pros →

Cons
"We have had some problems with updates not playing nice with our environment. This is important, because if there is a new version, we need to test it thoroughly before it goes into production. We cannot just say, "There's a new version. It's not going to give us any problems." With the complexity of the solution using multiple engines for multiple tasks, it can sometimes cause performance issues on our endpoints. Therefore, we need to test it before we deploy. That takes one to three days before we can be certain that the new version plays nice with our environment.""I would recommend that the solution offer more availability in terms of the product portfolio and integration with third-party products.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""...the greatest value of all, would be to make the security into a single pane of glass. Whilst these products are largely integrated from a Talos perspective, they're not integrated from a portal perspective. For example, we have to look at an Umbrella portal and a separate AMP portal. We also have to look at a separate portal for the firewalls. If I could wave a magic wand and have one thing, I would put all the Cisco products into one, simple management portal.""The connector updates are very easily done now, and that's improving. Previously, the connector had an issue, where almost every time it needed to be updated, it required a machine reboot. This was always a bit of an inconvenience and a bug. Because with a lot of software now, you don't need to do that and shouldn't need to be rebooting all the time.""The one challenge that I see is the use of multiple endpoint protection platforms. For instance, we have AMP, but we also have Microsoft Windows Defender, System Center Endpoint Protection, and Microsoft Malware Protection Engine deployed. So, we have a bunch of different things that do the same thing. What winds up happening is, e.g., if I get an alert for a potential incident or malware and want to pull the file, I'll go to fetch the file to analyze it. But, one of these other programs has already gotten it, so the file has already been quarantined by another endpoint protection system. AMP doesn't realize that and the file fetch fails, then you're left wondering what's going on.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""I would like to see integration with Cisco Analytics."

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"I have not done it, but integrating it with authenticating the users on the Windows system looks a bit complicated to me. It could be because I don't understand it.""It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person.""It has a performance hit on a local laptop. There's an agent installed and we are bothered a lot by it because it seems to be using a lot of computer resources.""From the management side, we receive detailed information. Sophos has many features, such as Threat Hunting but that comes with the XDR version of the solution. There's Sophos Intercept X and then there's Sophos Intercept X with XDR technology. We bought the XDR and then now the MTR, Managed Threat Response version available too. They have different packages for clients which gives them different options to pick from. If Sophos could combine more features into one package it would be beneficial.""It could be a bit easier to implement.""The Data Loss Prevention module can be better. It should also have threat hunting capabilities.""We would like more application control in order to be able to schedule times and access.""Sophos has a lot of different features. Some of them are tied to different clients, which may mean that different prices or licenses have to be added on. It can be a little bit confusing if you're not familiar with the logic of how they work. They can make it a little bit clearer."

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"The solution is very difficult to uninstall. There isn't really a way to uninstall the product at all, which is quite a headache.""I would like to be able to migrate to the cloud so that the end-users outside the company offices don't need a VPN to connect to the Symantec server to update the policies. They should be able to connect to the admin center directly through the internet to get updated policies. There is some integration issue with the other security appliances or tools. Other hardware, firewall, or Network Detection and Response (NDR) solution vendors are not willing to integrate with Symantec. They only mention products from other vendors such as CrowdStrike and Carbon Black. Symantec is not there. Symantec should work on integration with products from other security vendors.""The monitoring capabilities could be further developed.""There is room for improvement in the zero-day threat detection system.""Since the acquisition by Broadcom, we are no longer receiving the proper support.""The solution could improve by having a better graphical interface.""It would be perfect if it is capable of detecting or checking ransomware.""They need to develop a multi-language interface."

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Pricing and Cost Advice
  • "The visibility that we have into the endpoint and the forensics that we're able to collect give us value for the price. This is not an overly expensive solution, considering all the things that are provided. You get great performance and value for the cost."
  • "Whenever you are doing the licensing process, I would highly advise to look at what other Cisco solutions you have in your organization, then evaluate if an Enterprise Agreement is the best way to go. In our case, it was the best way to go. Since we had so many other Cisco products, we were able to tie those in. We were actually able to get several Cisco security solutions for less than if we had bought three or four Cisco security solutions independently or ad hoc."
  • "In our case, it is a straightforward annual payment through our Enterprise Agreement."
  • "Our company was very happy with the price of Cisco AMP. It was about a third of what we were paying for System Center Endpoint Protection."
  • "There are a couple of different consumption models: Pay up front, or if you have an enterprise agreement, you can do a monthly thing. Check your licensing possibilities and see what's best for your organization."
  • "The Enterprise Agreement is like an all-you-can-eat buffet of Cisco products. In that vein, it was very affordable."
  • "We can know if something bad is potentially happening instantaneously and prevent it from happening. We can go to a device and isolate it before it infects other devices. In our environment, that's millions of dollars saved in a matter of seconds."
  • "The pricing and licensing are reasonable. The cost of AMP for Endpoints is inline with all the other software that has a monthly endpoint cost. It might be a little bit higher than other antivirus type products, but we're only talking about a dollar a month per user. I don't see that cost as being an issue if it's going to give us the confidence and security that we're looking for. We have had a lot of success and happiness with what we're using, so there's no point in changing."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
  • "We were able to eliminate the ransomware using the one-month, full-featured trial license."
  • "Licensing is based on the number of users. They give a discount for editors who are considered as important members. From what I know, Sophos products are not expensive. If you have a license extension, you just need to contact the editor or partner to change the mode of licensing or extend the license to cover more people."
  • "Intercept X for endpoints is around $35 per user per year. The server version is $95 per server per year."
  • "I find the pricing to be a little bit expensive, although it is acceptable, for now."
  • "The price of this product should be reduced because it is a little high."
  • "The pricing is average for software like this, but you can purchase additional services if you wish."
  • "Compared to other solutions, such as CrowdStrike, we are most certainly happy with its pricing. We did a three year-business deal."
  • More Sophos Intercept X Pricing and Cost Advice →

  • "We pay our licensing fees on a yearly basis, and everything is included in that price."
  • "Its price should be reasonable."
  • "There are subscription costs, we typically purchase the annual subscription. There can be other expenses too, for example, we use CrowdStrike also as part of our policy."
  • "The prices fluctuate, but this year I think it was maybe around $12,000."
  • "The EDR options are costlier than other products."
  • "Licensing is based on a yearly subscription."
  • "Symantec is expensive."
  • "Its price is reasonable."
  • More Symantec End-User Endpoint Security Pricing and Cost Advice →

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    Answers from the Community
    Udhayakumar Murugan
    author avatarEric Rise
    Real User

    Having used both I'd go with something other than either of these two solutions. 


    Both deep dive onto your local computers making them impossible to remove, Should the need arise you'll end up having to reimage equipment to fully remove the products. Bloated and they dig their hands into everything on the local machines. 


    If these are your only two choices, then go with Sophos as it's a MUCH better product.

    author avatarMikeAng
    User

    If you refer to the MITRE Attack analysis, BitDefender is the best, in terms of 100% accuracy and the most number of detections, for the second consecutive year.  

    author avatarMostafa
    Real User

    @Udhayakumar Murugan,


    First, I don't know the budget of yours (which is important) and if you have a budget then you must choose two different vendors to protect you. 


    And you must have a hardware firewall - it's your first protection layer and you can choose Sophos firewall + Kaspersky endpoint or FortiGate firewall + Sophos endpoint. 


    My advice to you: FortiGate firewall and Kaspersky endpoint.

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    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Intercept X
    Symantec EPP, Symantec Endpoint Protection (SEP)
    Learn More
    Overview

    Advanced Malware Protection (AMP) is subscription-based, managed through a web-based management console, and deployed on a variety of platforms that protects endpoints, network, email and web Traffic. AMP key features include the following: Global threat intelligence to proactively defend against known and emerging threats, Advanced sandboxing that performs automated static and dynamic analysis of files against more than 700 behavioral indicators, Point-in-time malware detection and blocking in real time and Continuous analysis and retrospective security regardless of the file's disposition and Continuous analysis and retrospective security.

    Sophos Intercept X stops the widest range of attacks with a unique combination of deep learning malware detection, exploit prevention, anti-ransomware, and more.

    Unmatched Endpoint Safety for Your OrganizationAs an on-premises, hybrid, or cloud-based solution, the single-agent Symantec platform protects all your traditional and mobile endpoint devices, and uses artificial intelligence (AI) to optimize security decisions.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about Sophos Intercept X
    Learn more about Symantec End-User Endpoint Security
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Flexible Systems
    Audio Visual Dynamics, Red Deer Advocate, Asia Pacific Telecom Co. Ltd., Kibbutz Ein Gedi, and AMETEK, Inc.
    Top Industries
    REVIEWERS
    Government13%
    Manufacturing Company13%
    Healthcare Company13%
    Comms Service Provider7%
    VISITORS READING REVIEWS
    Comms Service Provider24%
    Computer Software Company23%
    Government7%
    Financial Services Firm5%
    REVIEWERS
    Financial Services Firm15%
    Manufacturing Company12%
    Healthcare Company12%
    Insurance Company8%
    VISITORS READING REVIEWS
    Comms Service Provider29%
    Computer Software Company19%
    Government7%
    Educational Organization5%
    REVIEWERS
    Financial Services Firm12%
    Pharma/Biotech Company8%
    University7%
    Computer Software Company7%
    VISITORS READING REVIEWS
    Computer Software Company24%
    Comms Service Provider22%
    Government7%
    Financial Services Firm4%
    Company Size
    REVIEWERS
    Small Business39%
    Midsize Enterprise18%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise21%
    Large Enterprise51%
    REVIEWERS
    Small Business59%
    Midsize Enterprise20%
    Large Enterprise21%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise31%
    Large Enterprise40%
    REVIEWERS
    Small Business41%
    Midsize Enterprise22%
    Large Enterprise38%
    VISITORS READING REVIEWS
    Small Business43%
    Midsize Enterprise15%
    Large Enterprise42%
    Find out what your peers are saying about Sophos Intercept X vs. Symantec End-User Endpoint Security and other solutions. Updated: January 2022.
    564,729 professionals have used our research since 2012.

    Sophos Intercept X is ranked 7th in Endpoint Protection for Business (EPP) with 54 reviews while Symantec End-User Endpoint Security is ranked 6th in Endpoint Protection for Business (EPP) with 59 reviews. Sophos Intercept X is rated 8.6, while Symantec End-User Endpoint Security is rated 7.2. The top reviewer of Sophos Intercept X writes "Great reporting and good training with a pretty straightforward setup". On the other hand, the top reviewer of Symantec End-User Endpoint Security writes "Lacks next-generation behaviour-based detection, offers terrible technical support, and not as robust as competitors". Sophos Intercept X is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks, Kaspersky Endpoint Security for Business and Webroot Business Endpoint Protection, whereas Symantec End-User Endpoint Security is most compared with Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Trend Micro Deep Security, CrowdStrike Falcon and Cybereason Endpoint Detection & Response. See our Sophos Intercept X vs. Symantec End-User Endpoint Security report.

    See our list of best Endpoint Protection for Business (EPP) vendors.

    We monitor all Endpoint Protection for Business (EPP) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.