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Sophos EPP Suite vs Symantec Endpoint Security Complete comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Sophos EPP Suite boosts ROI in 12-16 months, enhancing productivity, protection, and compliance while ensuring customer satisfaction.
Sentiment score
4.2
Symantec Endpoint Security Complete's ROI is rated highly by some, yet high costs make benefits assessment challenging for others.
 

Customer Service

Sentiment score
7.7
User reviews of Sophos EPP Suite support highlight responsiveness and expertise, though some experience delays and ineffective resolutions.
Sentiment score
5.5
Symantec Endpoint Security Complete receives mixed feedback, with praise for efficiency but concerns about response times and support consistency.
They have introduced a dedicated role called Technical Account Manager (TAM) for every partner.
The Sophos people here in South Africa are very helpful.
I don't know the current situation with Broadcom, however, it was good when I was involved.
 

Scalability Issues

Sentiment score
8.5
Sophos EPP Suite offers scalable solutions for diverse organizations, accommodating growth and simplifying cloud deployments, despite third-party integration limits.
Sentiment score
7.1
Symantec Endpoint Security Complete displays strong scalability, though opinions vary on license challenges and support in different environments.
 

Stability Issues

Sentiment score
9.0
Sophos EPP Suite is generally stable but has minor glitches; some users seek other solutions for better stability.
Sentiment score
8.6
Symantec Endpoint Security Complete is reliable and stable, though new releases may introduce bugs, earning high user satisfaction.
 

Room For Improvement

Sophos EPP Suite needs improvements in migration, resource usage, integration, support, and user interface for better performance and compatibility.
Symantec Endpoint Security Complete requires enhancements in installation, interface, mobility, security features, support, scalability, pricing, and integration.
The enterprise integration is very poor, requiring a lot of manual work.
Users have noted that daily upload limits per device, overall data lake storage capacity tied to licenses, and daily API query limits can be restrictive.
They could improve the user interface.
 

Setup Cost

Sophos EPP Suite offers competitive, often affordable pricing, with discounts for longer licenses, despite varying costs by features and users.
Symantec Endpoint Security Complete pricing varies, seen as cost-effective by some but expensive due to features and complex renewals.
The cost is reasonable and cheaper than other alternatives.
 

Valuable Features

Sophos EPP Suite offers seamless integration, advanced threat detection, centralized management, and user-friendly features for comprehensive security solutions.
Symantec Endpoint Security Complete delivers advanced protection and governance with features like threat hunting, sandboxing, and customizable performance.
Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections.
With the reseller management, I can manage multiple clients without having to log in to each client.
I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted.
 

Categories and Ranking

Sophos EPP Suite
Ranking in Endpoint Protection Platform (EPP)
20th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
59
Ranking in other categories
No ranking in other categories
Symantec Endpoint Security ...
Ranking in Endpoint Protection Platform (EPP)
37th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
17
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Sophos EPP Suite is 0.8%, up from 0.5% compared to the previous year. The mindshare of Symantec Endpoint Security Complete is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Sabbir Ahmed - PeerSpot reviewer
Experience significant threat prevention advancements with user-friendly deployment
The feature is called relay server, and some people refer to it as a cache server. The Sophos EPP Suite is scalable. Some customers in banks typically have 5,000 to 7,000 users. One customer started with 1,000 users and has now extended to 4,000 users. Some customers are using up to 8,000 users without any issues. Regarding AI elements in the Sophos EPP Suite, firewalls have already introduced AI features. They have integrated AI models similar to ChatGPT in firewalls. These AI features should be introduced in endpoint XDR as well. Key features for comprehensive detection and prevention include advanced threat prevention, ransomware protections, exploit prevention, and AI-powered detections. Extended visibility and data analysis include cross-product data correlations. They have a data lake, live discover, and threat graphs. They also offer AI case summary and AI common analysis, accessible from Sophos Central, which is the management portal for Sophos XDR. Sophos Central serves as one central management portal for managing firewalls, endpoint, Sophos encryption, and mobile device management solutions. This centralized management is particularly appealing to customers.
Livin Sunil - PeerSpot reviewer
Provides comprehensive protection with a need for a more intuitive interface
Security Complete comes with antivirus plus EDR, which is a convergence of antivirus and EDR. I have both the antivirus and EDR features constantly, allowing my team's customers to conduct detailed analyses of where attacks have occurred or if any malicious files are present, which devices or files have been targeted. It provides a greater level of view, making it easy for my team to mitigate those particular attacks.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Financial Services Firm
9%
Educational Organization
8%
Computer Software Company
17%
Manufacturing Company
10%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Sophos EPP Suite?
Sophos EPP Suite is a powerful antivirus.
What is your experience regarding pricing and costs for Sophos EPP Suite?
For Bangladesh, the price of the Sophos EPP Suite is reasonable. We recently won a deal when compared with CrowdStrike, SentinelOne, Palo Alto, and Checkpoint. The deal was won based purely on comm...
What needs improvement with Sophos EPP Suite?
The Sophos EPP Suite should work on key areas, especially in data management, specifically the data retention part. The data lake storage has certain limits. Users have noted that daily upload limi...
What do you like most about Symantec Endpoint Security Complete?
The solution prevents any damage from viruses and provides risk mitigation for virus threats.
What is your experience regarding pricing and costs for Symantec Endpoint Security Complete?
Symantec Endpoint Security Full/Complete license is not expensive and advise using the full feature.
What needs improvement with Symantec Endpoint Security Complete?
They could improve the user interface. Currently, everything is pretty good, however, when it comes to the Maniac and Protection, there could be enhancements.
 

Also Known As

EPP Suite
No data available
 

Overview

 

Sample Customers

EK Services
Information Not Available
Find out what your peers are saying about Sophos EPP Suite vs. Symantec Endpoint Security Complete and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.